Trusted Agent profile Β· Stockton-on-Tees

Smith & Friends Estate Agents (Ingleby Barwick) Stockton-on-Tees reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

639 reviews across 2 platforms

Barwick Lodge, Ingleby Way, Ingleby Barwick, Stockton-on-Tees, TS17 0RH, TS17 0RH

Smith & Friends Estate Agents (Ingleby Barwick)'s office in Stockton-on-Tees, at Barwick Lodge, is rated 4.9 out of 5 across 639 reviews on two platforms.

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5.0 / 5

4

Reviews on Facebook

This office

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635

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience as a buyer

Great experience as a buyer. The team kept me updated with all developments and answered queries timely and efficiently. Great friendly service which is what you need at a time of stress like moving. Well done Team Darlington.

Sharon Β· 27 May 2022

Agent replied Β· 24 December 2024

Thank you for your brilliant 5 star review of our Darlington team Sharon, it is greatly appreciated.Kind regards, Mark

5/5

Trustpilot

Selling 2 properties

Great to deal with from start to finish, honest and realistic about what asking price to go for, good communication and pushed solicitors to complete right throughout the last bit.

Mark Β· 27 March 2023

Agent replied Β· 24 December 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Thank you so much!!

Thank you so much for selling our home. From start to finish the process as been so easy and it’s been a pleasure having you as our estate agent. We can’t thank you enough!

Laura Β· 4 November 2022

Agent replied Β· 24 December 2024

Thank you, Laura, for your fantastic review of our Darlington office, it is greatly appreciated. Best Wishes, Mark

5/5

Trustpilot

Warm welcome

Always greeted with a smile and a warm welcome when dealing with the Stockton office.

Of Β· 20 March 2024

Agent replied Β· 24 December 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Efficient and Attentive

Friendly, efficient and customer focussed with staff going above and beyond to help their clients.

Mr Β· 20 March 2024

Agent replied Β· 24 December 2024

Hi James, Thank you for your review, it is greatly appreciated by us all.Best WishesMark SmithManaging Director

5/5

Trustpilot

Amazing customer service

Amazing customer service, made the moving process very easy and fast

Courtneey Β· 31 May 2024

Agent replied Β· 24 December 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Friendly efficient staff

Friendly efficient staff , our sale was from a lost relative and they made sure we had no stress - they did everything 🫢

Ward Β· 11 August 2023

Agent replied Β· 24 December 2024

Thank you for your 5 star review of our Hartlepool office. We greatly appreciate you taking the time to write a review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very helpfull since i had never bought…

Very helpfull since i had never bought a propertyAnswered all my questions Went above and beyond their jobs to helpEasy to get hold of never put on hold or told they would contact you later

Valerie Β· 7 August 2022

Agent replied Β· 24 December 2024

Thank you for your fantastic 5 star review Valerie. The Darlington team will be delighted to read this. Best Wishes, Mark

5/5

Trustpilot

Well known local company with a good…

Well known local company with a good reputation.Always kept me up to date with progress via e.mail and telephone call. I would recommend this company.

Terry Β· 6 July 2023

Agent replied Β· 24 December 2024

Thank you Terry for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Great service

Great service. Overall the sale was quite a complicated one however they made It as smooth as they can do me to complete the sale. Special mention to the Darlington branch

Lauren Β· 20 December 2022

Agent replied Β· 24 December 2024

Thank you Lauren for your 5 star review. Best Wishes, Mark

5/5

Trustpilot

Great friendly service

Great friendly service. Keep up-to date at every step. Thank you

Garry Β· 15 May 2024

Agent replied Β· 24 December 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Smith & Friends manage my rental…

Smith & Friends manage my rental property. They are always helpful and professional. I highly recommend their services.

Karen Β· 19 December 2023

Agent replied Β· 24 December 2024

Thank you Karen for your 5 star review.Kind regardsMark Smith Managing Director

5/5

Trustpilot

Robinson’s review

The team at Robinson’s kept us updated regarding the status of the purchase, facilitated excellent communications between ourselves and the vendor and kept pushing things along

HENRY Β· 22 May 2023

Agent replied Β· 24 December 2024

Thank you Henry for your 5 star review, we really appreciate you taking the time to review our sales service.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very good service

Very good service, staff always patient and helpful. Regular updates. And reasonable price

Mr Β· 27 March 2024

Agent replied Β· 24 December 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

I was kept informed and they made a…

I was kept informed and they made a real effort to market my late mother's house well. Also, a friendly service offering good advice.

Mr Β· 5 July 2023

Agent replied Β· 24 December 2024

Thank you Mr Harty for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very helpful throughout

Very helpful throughout. We had left the district and all communication was by phone and internet.

Valentine Β· 16 January 2024

Agent replied Β· 24 December 2024

Thank you for your 5 star review.Kind regardsMark Smith Managing Director

5/5

Trustpilot

Staff were excellent

The help that we received from certain members of staff was fantastic after the drama of the first sale falling through.

Neil Β· 12 September 2023

Agent replied Β· 24 December 2024

Thank you for your review Neil.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very professional and friendly service…

Very professional and friendly service from all staff at Hartlepool who provided invaluable help and kept me updated regularly regarding my house sale all the way through to completion. Would highly recommend.

JA Β· 9 September 2022

Agent replied Β· 24 December 2024

Thank you for your 5 star review of our Hartlepool office. Kind regards, Mark

5/5

Trustpilot

258 Hundens lane…

Very helpful all along and staff were always willing to go that extra mile with some of the thick questions I had !

MR Β· 5 July 2023

Agent replied Β· 24 December 2024

Thank you Mr Allan for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Cannot fault the process we have had…

Cannot fault the process we have had throughout getting our property. Chris has called with updates throughout and made the process quick, easy and I’m beyond thrilled that we have had him to help.

Rebecca Β· 7 June 2022

Agent replied Β· 24 December 2024

Thank you Rebecca for your review, I know Chris and the team at Stockton will be happy to read your review.Kind regardsMark

5/5

Trustpilot

Great Hartlepool branch !!

Geno Β· 29 September 2025

5/5

Trustpilot

Enthusiastic and efficient

Enthusiastic and efficient. Job done.

Julie Β· 26 July 2024

Agent replied Β· 24 December 2024

Thank you for your review Julie.Best WishesMark SmithManaging Director

5/5

Trustpilot

Very efficient service and always kept…

Very efficient service and always kept me in the loop and a quick sale , very happy customer.

Mr Β· 31 October 2023

Agent replied Β· 24 December 2024

Thank you Mr Ivey for your 5 star review, much appreciated by us all.Best WishesMark SmithManaging Director

5/5

Trustpilot

kept me in touch about my sale better…

kept me in touch about my sale better than ny solicitor all the way through the chain they were brilliant recommended them to friends

Jeanette Β· 16 May 2023

Agent replied Β· 24 December 2024

Hi Jeanette, thank you for your review of our services and really pleased you would recommend us.Kind regardsMark SmithManaging Director

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