5/5
TrustpilotService was above and beyond
Service was above and beyond, and always there at the end of the phone
Agent replied · 24 December 2024
Thank you Joan for your 5 star review.Kind regardsMark SmithManaging Director
Trusted Agent profile · Stockton-on-Tees
Smith & Friends Estate Agents (Ingleby Barwick) Stockton-on-Tees reviews
★★★★★
639 reviews across 2 platforms
Barwick Lodge, Ingleby Way, Ingleby Barwick, Stockton-on-Tees, TS17 0RH, TS17 0RH
Smith & Friends Estate Agents (Ingleby Barwick)'s office in Stockton-on-Tees, at Barwick Lodge, is rated 4.9 out of 5 across 639 reviews on two platforms.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Ingleby Barwick) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stockton-on-Tees.
Reviews
Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBest agency
Best agency, I rented from them, I bought my very first home from them. Excellent communication, lovely staff.
Agent replied · 24 December 2024
Thank you for your lovely comments and 5 star review. It is greatly appreciated by us all.Kind regards Mark SmithManaging Director
5/5
TrustpilotQuick to reply to emails and help…
Quick to reply to emails and help organise and liase woth buyer of thr property.
Agent replied · 24 December 2024
Thank you Robbie for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service
Steffi from the Middlesbrough branch was fantastic. Chased solicitors for us, kept us in loop the whole time. She’s very friendly and a great asset to your team.
Agent replied · 24 December 2024
Thank you Jennifer for your 5 star review of Steffi and Middlesbrough. Best Wishes, Mark
5/5
TrustpilotActing as selling agent they were…
Acting as selling agent they were highly professional and timely with responses. I would certainly recommend.
Agent replied · 24 December 2024
Thank you Daniel for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
3/5
TrustpilotCommunication better but still not great
Communication is better but still not great Not enough staff
Agent replied · 24 December 2024
Thank you for your review and I look forward to meeting you in the New Year as per our email exchange.Kind regards Mark SmithManaging Director
5/5
TrustpilotJoy in particular was fantastic!
Joy in particular was fantastic at the Darlington branch. She kept me informed throughout the process and was a pleasure to deal with.
Agent replied · 24 December 2024
Thank you Rachel for your review of Joy and our Darlington office. Kind regards, Mark
5/5
TrustpilotFantastic team
Fantastic team - efficient, friendly, helpful.
Agent replied · 24 December 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAmazing customer service
Friendly staff. Nothing is to much trouble. Would highly recommend
Agent replied · 24 December 2024
Thank you for your 5 star review Kim.Kind regardsMark SmithManaging Director
5/5
TrustpilotFrom start to finish I could not fault…
From start to finish I could not fault my experience with the darlington office, they were helpful, friendly and had great communication. Would recommend and use their services again.
Agent replied · 24 December 2024
Thank you Miss McDermot for your review of our Darlington office, the team will be happy to hear your kind comments. Best Wishes, Mark
5/5
TrustpilotVery helpful and were there throughout…
Very helpful and were there throughout the process of selling a house to answer questions and give advice.
Agent replied · 24 December 2024
Thank you Peter for your 5 star review of our Ingleby Barwick team, it is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBrilliant and professional service…
Efficient courteous and up to date with our sale. Always available for help and guidance throughout a somewhat difficult process. Would highly recommend the team at Stockton and Ingleby Barwick
Agent replied · 24 December 2024
Thank you for your review, our teams at Stockton & Ingleby Barwick will be happy to read your comments.Kind regardsMark
5/5
TrustpilotReally polite and helpful staff
Really polite and helpful staff - thank you all.
Agent replied · 24 December 2024
Thank you for your 5 star review,Kind regardsMark SmithManaging Director
5/5
TrustpilotThe whole experience from start to…
The whole experience from start to finish was fantastic. Joy and Michelle who we dealt with at the darlington branch were very helpful and communicated with me very efficiently
Agent replied · 24 December 2024
Thank you for your review Chris, Joy & Michelle will be delighted to read your comments, thank you for using our services.Kind regardsMark
5/5
TrustpilotGreat service and communication
Great service and communication at each stage of my house sale. My property sold in two weeks! Would definitely recommend.
5/5
TrustpilotOver All Brilliant service
Over All Brilliant service Well done All😁
Agent replied · 24 December 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
4/5
TrustpilotMaintained contact and always answered…
Maintained contact and always answered queries in a helpful and timely manner.
Agent replied · 24 December 2024
Thank you Mr Hall for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotFriendly service and very helpful ☺️
Agent replied · 24 December 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful and friendly
Agent replied · 24 December 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally great to work with very helpful…
Really great to work with very helpful and friendly. Five star service
Agent replied · 24 December 2024
Thank you James for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent Service
Great communication and friendliness throughout the whole process of selling my home! Would highly recommend.
Agent replied · 24 December 2024
Thank you Stephen for your review, it is greatly appreciated by us all.Kind regards Mark Smith Managing Director
5/5
TrustpilotFriendly service kept me upto date…
Friendly service kept me upto date regularly
Agent replied · 24 December 2024
Thank you for your 5 star review.Best WishesMark SmithManaging Director
5/5
TrustpilotReally friendly team
Really friendly team, joy was really helpful and always updated me the whole way thru the process of purchasing our house.Would definitely use again.
Agent replied · 24 December 2024
Thank you Nicola for your 5 star review for Joy and the Darlington team. Best Wishes, Mark
3/5
TrustpilotNo updates on the sale
No updates on the sale, never once mentioned the chain when we accepted the offer.
Agent replied · 24 December 2024
Hi DavidThank you for your review. I am concerned to read your comments as that’s not the standard I would expect and I will look into your file tomorrow and contact you. Looking at the file notes there are plenty of conversations and emails that happened. Kind regards Mark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Ingleby Barwick) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stockton-on-Tees.
