Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI was supposed to have an online viewing with them today, but with no advance notice, they said their "agent is busy at the moment" and "will let me know when they can conduct the viewing" without telling me what time! We had to call them to find out, why would you even not say anything to me beforehand?
If you were busy then don't schedule me into this time slot! Simple! So unprofessional. Overall bad first impression of this branch.NegativeProfessionalism
Moon · 21 June 2021
Agent replied · 20 June 2024
We can only apologies that your viewing has been postponed we have had an issue with the system which has made it difficult to make contact with our viewers . We are working hard to rectify this and will be more than happy to arrange another call as soon as the system is back up and running.
★★★★★ 5/5
GoogleI wish I had the words to convey the generosity kindness and compassion of this team at reeds rains,
At one of the worst times any person could find them selfs, these amazing people have gone above and beyond to try to rectify my dire situation, amazing people.
With times how they are it’s been a very challenging free weeks I’ve had to endure, now there is light at the end of the tunnel and thanks to these amazing human beings I’ve been able to smile today.
My gratitude is as big as the internet
A heart felt thank you
Dirt · 18 January 2021
Agent replied · 18 January 2024
Thank you for your very kind words we can only hope weve eased some of the stress youve endured good luck for the future Heather, Jane and the team at RR Reddish
★★★★★ 1/5
GoogleBOUGHT A PROPERTY AT AUCTION AND REEDS RAINS OWES US 9 DAYS WORTH OF RENT. THEY ARE JUST MAKING US RUN IN CIRCLES AND ARE TRYING TO AVOID PAYING IT OUT. EVEN THE TENANT CONFIRMED THAT THEY WERE USELESS WHEN IT CAME TO MANAGING THE PROPERTY AND DID NOT LISTENS TO THE TENANTS VIEWS AT ALL! AVOID THIS COMPANY!
Spencer · 21 August 2023
Agent replied · 18 January 2024
Hello, Apologies you feel you have not had a great experience however I have looked at the records and can see you haven't purchased an auction through ourselves it was another agent. Looking at the notes we need to be notified by that agent when the property has completed which we weren't informed to portion the rent out. I can see this has been looked into and now resolved.
★★★★★ 5/5
GoogleReeds Rains in Reddish were very kind helping my wife & myself sell our house. In particular Liberty guided us through the sale process, and made the whole thing relatively painless. I would recommend them
Arnold · 19 January 2020
Agent replied · 18 January 2024
Thank you for your kind words its all part of our job
★★★★★ 1/5
GoogleCan’t believe the properties they take on for rent - some are a bloody disgrace. You’d expect a “reputable” company to reject them rather than looking at the £ signs. Also they charge a ridiculous 12% to fully manage the property when you can get it for 8%
Elle · 22 March 2024
Agent replied · 20 June 2024
Hello, we are disappointed to hear about your experience and we wanted to try and rectify the issues you have had however we can't seem to find you registered with any of our offices? If you could contact us at reddish@reedsrains.co.uk and we can try and assist.
★★★★★ 5/5
GoogleI’m a first time buyer using Reeds Rains Reddish. Liberty has been my main contact and had been extremely helpful and responsive. Would not hesitate to recommend buying through Reeds Rains Reddish.
Andrew · 19 January 2020
Agent replied · 18 January 2024
Thank you Andrew Best of Luck in your new home from all at the Reddish Branch
★★★★★ 1/5
GoogleAs a landlord with Reeds Rains, I and my wife are utterly disappointed with the level of service received. We signed up to their full management service and after 2 years are yet to receive any kind of service. The list of heartbreaks is still ongoing despite requesting to end our contract with them, which seems to be more stressful than owning a property! Communication and Data protection are not things they value considering our latest issue with them!!!
Not sure I would recommend them!
Kitan · 19 January 2020
Agent replied · 18 January 2024
Hi Mr Salisu,
As you are aware your comments have already been addressed by head office and your comments noted on all of the posts you have made. There are official routes to take if you are still not satisfied by the outcome and we have taken steps to address the numerous posts you have placed on our sites.
Someone from our customer relations team will be intouch with you accordingly.
★★★★★ 5/5
GoogleWhile looking for property in the area I spoke to Liberty and she was very helpful and polite and gave me lots of info. Being new to house hunting it all seemed rather daunting but she made it feel easy thanks to her professional manner. Although I didnt find what I was looking for I would not hesitate to use this company again. Thank you Liberty!
Jess · 19 January 2019
★★★★★ 5/5
GoogleFrom start to finish the Heather and the team at Reeds Rains Reddish have been nothing but helpful and professional. Swift communication via email almost instantly. The also quickly updated the listing on Right Move to show that the property was off the market. I would recommend anyone considering moving into Reddish to look to deal with Reeds Rains. Superb service all round.
Hope this helps,
Connor
Connor · 19 January 2017
★★★★★ 5/5
GoogleReeds Rains, Reddish
I have predominantly been dealing with Liberty Rowe who has been absolutely brilliant. She has been fantastic, helpful, given me advice when needed and asked for it, and very efficient since the start of purchasing my house, right through to the completetion date and she has gone above and beyond with everything.
The communication ( Phoning and emailing ) I have received has been outstanding. When I speak to Liberty it's like speaking to a friend, she knows who I am just from my name so I haven't had to go through the whole explaining who I am every time I call or email her. Her telephone manner is impeccable and she always has had time for you, she is paitence all the time on the phone due to me having a stutter, which I much appreciate it.
Anything I have asked Liberty to do she has done, and promptly too.
Thanks for all of your help Liberty, She is a real credit to the company!!
Kind regards
Hayley Hawkins
Hayley · 19 January 2019
Agent replied · 18 January 2024
thank you for your lovely review and good luck in your new home
★★★★★ 5/5
GoogleExcellent service , prompt attention
I have always enjoyed dealing with Reeds Rains
The staff at the Reddish branch are professional, friendly and helpful . Heather has always been excellent and on my last dealing I would like to give special thanks to Jane Swann who has gone the extra mile to help .
Highly recommended.
Adi Hammond
Adi · 18 January 2021
★★★★★ 5/5
GoogleHi I looking to rent my property out. I spoke with Heather she was amazing answered all my questions. Will 100% use them. Big thank you Heather. regards Teresa Hickman.
Teresa · 19 January 2019
Agent replied · 18 January 2024
Glad to have helped Teresa.
★★★★★ 5/5
GoogleI have recently purchased a property through Reeds Rains Reddish and cannot recommend them enough, especially the wonderful Diane who put up with my constant phone calls when things were going wrong on my side. She couldn't have done enough and was not only professional but a great person to chat to through what can be a difficult time! Highly recommend, 5 stars.PositiveResponsiveness, Professionalism
Martin · 21 June 2022
Agent replied · 20 June 2024
Thanks Martin this is fantastic news lovely to hear how wonderful Diane is
★★★★★ 5/5
GoogleAbsolutely fabulous team would recommend them to everyone. Fast and efficient. And go the extra mile to support you in moving to your new home .
Jane and heather are just the dream team
I've looked into other letting agents and didn't feel a friendly vibe at all but with reeds rains there's a super friendly and willing to help attitude thank you so much guys xPositiveResponsiveness, Quality, Professionalism, Value
Meandmo · 21 June 2021
Agent replied · 20 June 2024
You are more than welcome x enjoy your new home
★★★★★ 5/5
GoogleKashaan was amazing to work with very reliable, highly recommend.
Nosheen · 6 December 2024
★★★★★ 5/5
GoogleI had no idea how anything progressed or what to do in the process after living abroad for many years. From finding the property to completion the staff at Reeds Rains, Reddish especially Heather have looked after my family and I. It is easy to recommend them for their expertise and professionalism. Many thanks to all the staff.
Mark · 19 January 2020
★★★★★ 5/5
GooglePerfect, professional, could not fault them at all!
Jenny was so knowledgeable and made the process easy and stress less! Thanks
Andrew · 21 April 2024
★★★★★ 5/5
GoogleI have been a landlord in the area for some time and have used several agents with different levels of disappointment that was until I spoke to Heather who is friendly, very helpful and professional I now feel happy to be able to leave the stress and headaches of letting my property’s to her thanks again
Ian · 19 January 2020
★★★★★ 1/5
GoogleThe staff are really rude they say we are here to help but they are not helpul
Adnan · 13 January 2026
★★★★★ 5/5
GoogleKashaan was really helpful. Deffo recommend!!
A · 26 November 2024
★★★★★ 5/5
GoogleHeather and her team have been absolutely amazing from start to finish. The communication and support I received from them was second to none. Nothing was too much hassle.
Well done Reeds Rains Reddish
Thanks again x
Lucy · 11 December 2022
★★★★★ 5/5
GoogleReeds Rains have been very good over the last 3 years but special mention must go to Heather, who through the very difficult times we are all experiencing at the moment, has remained as professional, courteous and considerate as ever... I wish ALL Estate Agents were like her!!!PositiveResponsiveness, Quality, Professionalism, Value
Paul · 21 June 2020
★★★★★ 5/5
GoogleAdele has been amazing, clearly explaining the whole process and going above and beyond... she even gives first rate interior decor advice!
Chris · 19 January 2019
Agent replied · 18 January 2024
Bistro table?? her signiture furniture item of choice haha Glad you got your new Home Chris enjoy!
★★★★★ 5/5
GoogleThe service from Liberty was brilliant, great at communicating and very helpful with advice regarding our queries. Would recommend!
Lauren · 19 January 2020
Agent replied · 18 January 2024
Thank you Lauren
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