Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I have taken the leap in these troubling times to rent and the universe sent us an absolute perfect estate agent called Jane. S. I can’t thank Jane enough for her tirelessness efforts to get us into a property (under the circumstances) so quickly. Her knowledge, response time and general person are of the highest ranking, Reeds Rains should be very lucky they have Jane in their staffing. Would recommend Jane every day of the week and when my partner and I move again, we hope to get Jane. Truly amazing, 5 star.PositiveResponsiveness, Quality, Professionalism, Value
Jordan · 26 August 2021
Agent replied · 18 January 2024
Hi Jordan Thank you for such a lovely review we are so glad you had a fantastic service from Jane and the lettings team we hope you have settled into your new home.
★★★★★ 5/5
GoogleReeds Rains have been brilliant with how they are handling the current sale of my house in Reddish. Getting them for a valuation, to take the photos and up on the market was done very quickly and the communication has been incredible. I have been dealing with a lady called Jenny in Sales and she has been fantastic, every time I email a question (and I ask ALOT of those) she emails me back straight away with answers that she also explains so I fully understand what I needed to know. She has kept me constantly updated and has such a friendly approach you do feel like your not bothering her with any additional questions you may have. The service from Jenny has been better than I ever expected. She is a star and I am so glad she is the one dealing with the sale of my property. Thank you so much xxPositiveResponsiveness, Quality, Professionalism, Value
Lauren · 21 June 2021
Agent replied · 20 June 2024
Hi Lauren, Thank you for such a great review we are doing our best to ensure everyone is looked after throughout these difficult times as you say so we are glad you found yoru experience with us a positive one
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a great experience working with Kashaan throughout the process of securing my new home. He was professional, responsive, and kept me updated every step of the way. Whenever I had questions or concerns, he took the time to explain everything clearly and made the process as smooth as possible.
Adedoyin · 1 August 2026
★★★★★ 5/5
GoogleWe were assisted by Kashaan during the whole process and I'm impressed with his professionalism and conduct althroughout. Everything went smoothly and without fuss.
Emerson · 14 April 2025
Agent replied · 30 May 2025
Hi Emerson,
Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth experience and that Kashaan was able to support you so professionally throughout the process. He’ll be delighted to know his efforts were appreciated.
If there’s anything else we can help with in the future, don’t hesitate to reach out. Wishing you all the best in your new chapter!
Kind Regards
Mark Royle
Branch Manager Reeds Rains Reddish
★★★★★ 5/5
FacebookMe and my partner went to view a property with reeds rains. Jane from the reddish branch showed us round and answered any questions we had. Jane was really helpful and friendly from the get go, she couldn’t do enough for us! She made the whole process really relaxed and made us feel at ease. In whole Jane really made the experience amazing for us , couldn’t thank her enough. Jane is a credit to the team at Reeds Rains in reddish! She is amazing at her job.
Christabelle · 22 October 2020
Agent replied · 20 January 2024
thank you for your lovely comments would love it if you could put a review on our google page for Jane . Glad we could help
★★★★★ 1/5
GoogleI am deeply disappointed by the unprofessional and negligent service I received from Reeds Rains Estate Agents Reddish regarding the return of my property. Despite multiple attempts to address my concerns, the agency has failed to respond or take appropriate action, demonstrating a blatant disregard for customer satisfaction.
My experience with Reeds Rains Estate Agents Reddish has been nothing short of frustrating and upsetting. As a paying client, I entrusted them with the management of my property affairs, including the timely return of my belongings. However, their lack of communication and indifference to my complaints has been utterly unacceptable.
Despite expressing the urgency of the matter,Reeds Rains Estate Agents Reddish has shown a complete disregard for my rights as a client. Their failure to address my concerns in a timely manner reflects poorly on their professionalism and integrity.
I would caution anyone considering using Reeds Rains Estate Agents Reddish to think twice. Their inability to handle even the most basic customer service issues speaks volumes about their competence and reliability. I would strongly advise seeking services elsewhere to avoid the frustration and disappointment that I have endured.
In conclusion, my experience with Reeds Rains Estate Agents has been extremely disappointing, and I would not recommend their services to anyone in need of property management assistance.
London · 10 March 2024
★★★★★ 5/5
GoogleCouldn't have asked for anything more from Reed Rains (Kashaan) who helped us through the process. We will hopefully be using them again in the near future.
John · 22 May 2026
Agent replied · 22 August 2026
Thank you so much for your kind words! We're really pleased to hear that Kashaan provided such a positive experience and supported you smoothly through the process. Your feedback means a lot to us, and we look forward to working with you again in the near future.
Thanks
Mark Royle
Branch Manager
★★★★★ 5/5
GoogleI recently embarked on the journey of purchasing my first home, and I can't emphasise enough how invaluable the assistance from Reeds Rains Reddish has been throughout the entire process. The service I received was nothing short of outstanding, setting a standard that I believe every first-time buyer should aim for.
A standout feature of my experience was the unwavering support and professionalism exhibited by Diane, a true gem in the Reeds Rains team. Diane's approach was characterised by kindness, patience, and a genuine dedication to resolving any issues. Always going the extra mile, demonstrating a level of commitment that truly exceeded my expectations.
From the initial stages of property search to the final steps of securing the deal, Diane was a reliable guide, consistently displaying an admirable level of expertise and a remarkable ability to keep things moving forward. Her attention to detail and willingness to go above and beyond to address any concerns demonstrated a level of care that made all the difference.
In essence, my experience with Reeds Rains Reddish, particularly with Diane at the helm, has been nothing short of exceptional. For any first-time buyer seeking a seamless and gratifying home-buying journey, I wholeheartedly recommend entrusting your search to Reeds Rains Reddish. Diane's exemplary service and the team's overall dedication make them a standout choice in the realm of property services.
Kirsten · 19 November 2023
★★★★★ 5/5
GoogleThe team at the Reddish branch have always looked after my rental property in the area, and most importantly the tenants, with speed, efficiency and friendly customer service. Kashaan has been especially helpful looking after the change over of tenants brilliantly. I would highly recommend them!PositiveResponsiveness, Professionalism
Katy · 23 March 2025
★★★★★ 5/5
GoogleDelighted with the hard work and professionalism shown throughout my recent house sale by everyone at Reeds Rains in Reddish. Jenny in Sales was brilliant, a good communicator and very supportive of the whole process. Thomas was great at the valuation stage, Diane was always friendly and efficient on the phone, and overall I would certainly recommend the whole team's services.PositiveResponsiveness, Quality, Professionalism, Value
Ruth · 26 August 2021
Agent replied · 18 January 2024
Thank you for your lovely review so glad we made your experience a good one
★★★★★ 5/5
GoogleI am really happy with the service i received from reeds rains.
Mark the manager was great in finding us the perfect tenants for our rental property, from the start we had lots of questions and were unsure on the process but …
Andrew · 13 September 2025
Agent replied · 13 April 2026
Dear Andrew,
Thank you for the lovely review. We're so pleased to hear you had a great experience with Mark and the team. It's fantastic to know we were able to take the … More
★★★★★ 5/5
GoogleKashaan was very helpful in ensuring we were up to date with everything and went out of his way to make sure we had all the information we needed about the property we were looking at and made sure every step was as easy as he could make it for us.
Esa · 26 November 2024
★★★★★ 5/5
GoogleCouldn’t fault Kashaan, such a smooth n painless process. Would 100% recommend getting in touch with him!
Dylan · 22 April 2026
Agent replied · 22 August 2026
Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth and painless experience with Kashaan. Your recommendation really means a lot to us. If you ever need anything in the future, don’t hesitate to get in touch!
★★★★★ 5/5
GoogleI spoke to more than one as estate agents before I decided which one I would use. Some offered a smaller no sale no fee cost but several factors made me decide on Reeds rains at reddish. …
Ross · 13 October 2025
Agent replied · 13 April 2026
Hi Ross,
Thanks so much for your lovely review! We’re really glad you chose Reeds Rains … More
★★★★★ 5/5
GoogleI have had a very good experience with Reeds Rains so far. Kashaan provided wonderful help throughout the entire leasing process. He was supportive, responsive, and ensured everything went smoothly from beginning to end.
Shady · 22 July 2026
★★★★★ 5/5
GoogleI had a great experience at Reeds Rains especially with Kashaan he was a professional, helpful, and always quick to respond to any concerns. He really listened to what I needed and made the whole process easy and stress free. Kashaan went above and beyond to help.
Raksalana · 6 December 2024
★★★★★ 5/5
GoogleVery friendly and professional. We were able to get a quick viewing appointment for the house we were interested in and buy that house as-well. Jenny was great in helping us secure the deal and made sure we were progressing with the sale smoothly till the end. I found them very easy to communicate with and no hassles. Thank you.
N · 18 January 2021
Agent replied · 18 January 2024
Thank you for your positive comments, best wishes in your new home
★★★★★ 5/5
GoogleKashaan has helped us a lot. He has helped us to sort any problems and issues we had. He has supported us a lot and has dealt with all our concerns. Thank you very much Kashaan.
Aigiul · 13 October 2025
Agent replied · 13 April 2026
Thank you for your kind words! We're glad to hear Kashaan was able to support you and address your concerns. We truly appreciate your feedback! … More
★★★★★ 5/5
GoogleI received brilliant service from kashaan he kept me updated all the way and also helped with anything i needed.
Oriyomi · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind review! We’re delighted to hear you received brilliant service from Kashaan. Keeping customers updated and supported is really important to us, and we’ll be sure to pass on your lovely feedback to him. We truly appreciate your support and look forward to helping you again in the future. 😊 …
★★★★★ 1/5
GoogleTerrible service from Reeds Rains. Wouldn't rent from them again, and would recommend avoiding.
- Upon moving out, they tried to charge us for rubbish in the outside wheelie bins that are collected weekly
- When we moved in, the front door lock barely worked and they didn't replace it for a few months despite us constantly asking
- Emails and correspondence from them were often rude, and they didn't address our queries
- Initially we were going for a 12 month contract, on the move in day they emailed us the rental agreement and had changed to 6 months. We were later told this was because we paid upfront, but in the move-in process no one told us this. We weren't offered an extra 6 months only 12 months, so had to move out
- Often didn't respond to maintenance requests, the 'let by' sign wasn't removed for the whole 6 months despite asking multiple times
Juliette · 29 April 2025
★★★★★ 5/5
GoogleAs a Landlord, Reeds Rains manage 2 of my properties. Heather at Reeds Rains has managed my 1st house for 2 years and the service provided has been good.
Heather helped me to find my most recent property and provided good honest advice about the house and the value it was marketed at. Upon completion she managed to source tradesmen to decorate the whole house, to fit a bathroom and also to sort out the garden.
The prices although higher than where I live in Sussex were very competitive for Stockport and the tradesmen were reliable and did the jobs within the timescale agreed.
I have made some valued contacts for work on my other houses in the area. Most recently I have been dealing with Hannah who I can always reach instantly and is very efficient in getting things done.
A first class service from start to finish I could not be happier with Reeds Rains and the team especially Heather & Hannah.
Ciaran · 18 January 2022
★★★★★ 5/5
GoogleI have now completed three transactions to sell one property and acquire two buy to let properties through Reddish branch of ReedRains.All these transactions were handled by Jennifer Wood who has been exceptionally helpful, courteous and professional in all matters. Nothing has been too much trouble and she has always been available to advise and guide me through the different hurdles we encountered. I would thoroughly recommend Reed Rains, and particularly Jennifer, to anyone wishing to get excellent "old school" levels of 5* service.... Bravo well done...
Jerry · 18 January 2022
★★★★★ 5/5
GoogleI had a fantastic experience with Reeds Rains Estate Agents in Reddish. The team was incredibly professional, knowledgeable, and always willing to go the extra mile to ensure a smooth process. From the initial inquiry to finalizing everything, their communication was excellent, and they kept me well-informed at every stage.
The staff was friendly, approachable, and provided clear guidance, making the whole experience stress-free. I truly appreciate their efficiency and dedication to customer satisfaction. If you’re looking for a reliable estate agent in the area, I highly recommend Reeds Rains!
Raju · 9 March 2025
★★★★★ 5/5
GoogleI have just renewed my second year’s landlord contract with Reeds Rains, Reddish mainly because I have come across a very helpful and meticulous letting manager, Bryce. He chased the developer to settle all the snagging stuff for me and supported the argumentative point regarding the maximum temperature of the bath with legal documents for reference so that my tenants can enjoy a therapeutic bath now. I am so grateful for his help and feel confident in working with him continuously.
Lucia
Chinghan · 22 July 2023
Agent replied · 18 January 2024
Hello, It is great to hear you have a good experience with Bryce, he prides himself on excellent service so will be glad to hear another job well done. Thank you for choosing Reeds Rains and we hope to work with you again in the future.
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