Trusted Agent profile · Stockport
★★★★★
716 reviews across 1 platform
81-83 Wellington Road South, Stockport, SK1 3SL
Julian Wadden's office in Stockport, at 81-83 Wellington Road South, is rated 4.7 out of 5 across 716 reviews on 1 platform, including 716 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Julian Wadden won in 2026.
The Trusted Agent 2026 results for Julian Wadden, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience when trying to find somewhere new to rent. Lydia was lovely and responded very quickly to all of our queries. Thank you for helping us!
Dear Sophie, I'm glad to hear that you had a great experience while searching for a new place to rent! Lydia is indeed wonderful, and I'm pleased to hear that she responded promptly to all your queries. We thank you for rating 5 star stars. Kind regards, Customer Care Team
5/5
GoogleIn our search for a place we can call home, Lydia Swann has been of great assistance. I’d like to commend her for her diligence and patience. She made the process less stressful. Always responding to emails timely.
Dear Michelle, We thank you for leaving Lydia Swann, Senior Sales Negotiator based at Stockport a 5 star review. Your kind commentary is much appreciated. Kind regards, Customer Care Team
5/5
GoogleIn our search for a place we can call home, Lydia Swann has been of great assistance. I’d like to commend her for her diligence and patience. She made the process less stressful. Always responding to emails timely.
Dear Michelle, We thank you for leaving Lydia Swann, Senior Sales Negotiator based at Stockport a 5 star review. Your kind commentary is much appreciated. Kind regards, Customer Care Team
5/5
GoogleVery professional service, quick turnaround in finding a new tenant. Ellis was extremely helpful throughout the process and kept me updated, all along the process.
Dear Customer, Thank you for your feedback! We're delighted to hear that you had a positive experience with our service. Ellis truly values keeping our clients informed and ensuring a smooth process. We truly appreciate your 5 star review. Kind regards, Customer Care Team
5/5
GoogleJulian Wadden Estate Agency was very helpful in providing services to get a rented apartment. Abigail in particular was such a delight!With her,the experience was a breeze as she guided me through every step of the way. I would definitely recommend this service.10/10 🌟🤩 …
Dear Adetokunbo, Thank you for taking the time to leave such a positive review noting the great service provided by Abigail at our Stockport branch, Abigail will be delighted! We really appreciate your kind words, reviews like yours help others choose their agent. Kind regards, Customer Care Team
4/5
GoogleEllis in particular was a great help : ))) very easy to talk to and professional.
Dear Emma, Thank you for taking the time to review Julian Wadden Stockport, Ellis will be very pleased to hear that you acknowledged his excellent service. Kind regards, Customer Care Team
1/5
GoogleMoved in 19/12/23. Hot water not working, leak in ceiling, bedroom light not working. You’d think all of this would’ve been checked before moving in. We were calling every single day multiple times to get this sorted as we knew it would be difficult over the Christmas time. They said it will be sorted before Christmas and we will get an email or phone call when someone is going to enter our property. This didn’t happen I got home and noticed rubbish in the bin that weren’t ours so checked the taps and the hot water was working but not working in bath or shower. We were told someone will keep their work phone over Christmas but not been able to get in contact with anyone and now all hot water has stopped working. We have been travelling an hour everyday to our parents houses just to have a shower! Left over Christmas and new years with no hot water, no bedroom light and fear that our ceiling is going to cave in on us! Absolute joke.
Dear Jade, We are sorry to notes your comments. We understand you have contacted us via our complaints email, you will receive further communication directly in response to this e mail. Kind regards, Customer Care Team
5/5
GoogleRecently moved in to a lovely little house via Julian Wadden. Incredibly smooth process from start to finish. Was taken through the process by Lydia who was absolutely amazing, always came back to us promptly and answered all of our questions (and there was many of them! Ha). I’d go as far as saying this was the smoothest process for a rental property I have ever been through. I would highly recommend.
Dear Yazeed, Thank you for sharing your experience! We're delighted to hear that Lydia provided such excellent service and made your move-in process smooth and hassle-free. Your recommendation means a lot to us. Kind regards, Customer Care Team
5/5
GoogleAll the members of staff are very helpful and respond quickly and clearly. Lydia has been especially helpful in answering all questions and walking me through my first time renting.
Dear Liam, Thank you for your wonderful feedback! We're thrilled to hear that all our staff members, including Lydia, have been helpful and responsive throughout your renting experience. Providing clear and prompt communication is a priority for us, especially for first-time renters like yourself. We're glad Lydia was able to answer all your questions and guide you through the process smoothly. We truly appreciate your kind words and will be sure to pass on your thanks to Lydia and the rest of our team. Kind regards, Customer Care Team
5/5
GoogleI have recently been looking to move to a new house with my partner and found that this agency has answered all our questions and has helped us both a lot to make a good decision when it comes to the property we wanted to move and live in. Everyone has been helpful, especially Lydia, who we have mainly talked with. She was able to make our applications for the property so much easier and solve all the queries we had. Thank you very much!
5/5
GooglePurchasing a house marketed by Julian Wadden was a pleasure. During a difficult process with a less than communicative conveyancer they were always available to answer questions and pass messages to/from the vendor when needed. The process would not have passed as smoothly as it did without this diligent work, particularly from Eilish who was in charge of the overall process for me, and I am greatly appreciative. Thank you!
Dear Ollie, Thank you for sharing your positive experience. We are pleased to hear that our team, especially Eilish, could provide the support and communication needed during a challenging process with your conveyancer. Your kind words about Eilish's diligence and availability are greatly appreciated. We're glad we could help make the process smoother for you. Kind regards, Customer Care Team
5/5
GoogleI had the pleasure of getting my tenancy application processed by Julian Wadden. Their professionalism and commitment to excellent service stood out. I would specifically like to mention Ellis Lock who was very professional. He addressed my queries promptly and made the process and communication stress-free. The application and referencing process was also streamlined, thanks to a well-organised system. Overall, I highly recommend Julian Wadden. Thank you for a great service.
Dear Shariq, Thank you for sharing your experience! We're pleased to hear of the excellent service and professionalism you received throughout your tenancy application. It's great to know that Ellis Lock was particularly helpful and efficient in addressing your queries and making the process stress-free. Your recommendation is greatly appreciated, thank you for your kind words! Kind regards, Customer Care Team
5/5
GoogleThe team is extremely nice and supportive, the whole process was smooth from viewing, till getting the keys. we had very little time to find a place, but with the endless help of Lydia Swann, who went above and beyond to ensure everything got completed in such a short period of time! I was really stressed, but Lydia was so patient and understandable, always kept us updated and replied promptly. If you are looking for a team that cares, supports and do their best to help you, you have found them.
5/5
GoogleI’m not a big fan of moving out, who is? But the staff at Julian Wadden have made my recent move as painless as possible. Lucy was really nice and helpful when she showed me round the properties and offered me advice and support around submitting my offer. Lydia helped me submit all the documentation electronically one stage at a time to make it as effortless and as easy as possible, and kept me up to date with all developments: excellent communication. This led to one massive weight off my mind and a timely move, thanks a lot.PositiveResponsiveness
4/5
GoogleRecently found a house to rent through Julian Wadden. They were very helpful and very understanding given our difficult situation with our current landlord had disappeared and stopped paying his mortgage so we had to find a new place asap. Lydia Swann was our main contact and was very kind and helpful through our application and referencing processes. The only reason I deduct a star is because Julian Wadden use Goodlord for their referencing process. Using goodlord is a miserable experience, especially if you want to get your referencing done quickly. If you have any issues they don't have any way to contact an actual person on the phone, it just directs you to the terrible chat bot on the website then hangs up. On one occasion I got through the chat bot and connected to a person but they then immediately disconnected from the chat and I had to start the whole process again. Their system doesn't have any flexibility when it comes to people who have multiple jobs or alternative references either. They also don't notify you if they require more information until the day after they requested it so you have to keep manually checking your progress. Thankfully Lydia Swann was much more helpful, and helped us whenever we had issues Goodlord. Please Julian Wadden, get rid of this system and find something better. I promise It will make the process much less stressful for your clients.
5/5
GoogleGreat service provided by Dominic Poli the Lettings & Investment Manager. Amazingly Dom found new tenants within two weeks due to his proactive nature . Very happy with Dom's service. He also helped straighten out a few other challenges to our satisfaction- Very happy to recommend his services through JW
Dear Deborah, Thank you for your fantastic feedback! We’re so pleased to hear that Dom was able to secure new tenants for you so quickly and efficiently. It’s great to know that his professionalism and quick turnaround made the process smooth and stress-free. Your recommendation means a lot, and we’ll be sure to pass on your kind words to Dominic. Kind regards, Customer Care Team
5/5
GoogleEllis Lock is one of the best and most professional people I have ever had the honor of meeting
Dear Hami, What a great review left for Ellis, our Stockport Lettings Negotiator. We shall be sure your kind words are passed across to Ellis . Thank you, Kind regards, Customer Care Team
5/5
GoogleI had a good experience with the agents when finding a house to rent, and have to give out a special shout out to Lydia Swann, she was very patient and clear on the whole process and guided me through every step of the way, definitely a credit to the agency. Only feedback is regarding using Let Alliance, as I wasn't a huge fan of some requirements they had for guarantor, but Julian Wadden itself was helpful and fantastic, especially Lydia.
5/5
GoogleEllis was professional and efficient which made for a seamless and stress free experience. Many thanks!
Dear Precious, Thank you for your wonderful feedback! We're so glad to hear that Ellis provided a professional and efficient service, making your experience seamless and stress-free. Your kind words are much appreciated. Kind regards, Customer Care Team
5/5
GoogleEasy process and quick responses. Lydia Swann was very helpful coordinating everything. Completing the paperwork even though we were moving from outside the UK was hassle free and almost all done online.
Dear Max, Thank you for taking time to leave a 5 star review for Lydia, it is great to hear Lydia made the process easy and hassle free! Kind regards, Customer Care Team
5/5
GoogleI experienced great service from Julian Waden's team particularly Lydia Swann and Abigail. They were quick to respond to questions and they offered as much knowledge as they could wherever I needed some clarity.
Dear Bryan, We appreciate you taking the time to rate both Abigail and Lydia in our Stockport branch 5 stars, it is great to hear they were quick to respond and shared their knowledge with you. Kind regards, Customer Care Team
5/5
GoogleI picked Julian Wadden Stockport branch to sell my house as we are relocating , I was impressed by the professionalism and the realistic expectation of price that I could expect. I had several agents who promised me prices that were utterly unrealistic compared to the market , also JW provide you with market research which shows you why they arrive at the price. We had an open day and generated lots of interest , and we were under offer within a month which was great as it allowed us a quick turnaround on our new property . Special shout out to Eilish and Andy, they both kept me informed and made sure that I was happy with price achieved and kept their fingers on the pulse , so I knew what stage I was up to at all times. Thank you team !
4/5
GoogleThis was with Abigail Suter as lettings negotiator. For the most part, everything was very easy and straightforward. As such, I highly recommend both the agency and the negotiator. There were a few very minor niggles but there is really nothing I would consider significant and most were trivially fixed. The other points, I suspect, are operational constraints that are just part and parcel of how things are done. The four stars, then, are not because of anything done wrong. Nothing was done wrong, but there were things that could benefit from a second glance.
5/5
GoogleI found the whole process while dealing with Julian Wadden Stockport to be painless and easy. All of the staff I dealt with with extremely helpful and there were no issues at all while getting my rental property in the market. Within the first week there were over 10 viewings booked, and new tenants secured shortly after. I would recommend Julian Wadden and will be using them again. Big shout out to Beks and Lydia in particular who were the main points of contact for me!
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Yes. In The Trusted Agent 2026 awards: Julian Wadden, Stockport won Trusted Agent; Julian Wadden, Didsbury won Trusted Agent.
