Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rang Bridgfords originally to view a Buy to Let property. Angela quickly worked out what my requirements were and recommended I viewed an additional property they had for sale. This was the perfect house I was looking for and I bought it. Angela and the team at Stockport have been on the ball throughout the purchase, keeping me up to date at every point. I would highly recommend using them for my next purchase or sale.
Julie · 26 October 2019
Agent replied · 24 October 2024
Hi Julie, thank you for taking the time to leave such kind words, 5* rating and recommendation. I will pass on your comments to the local Bridgfords team. Kind regards, Mark
★★★★★ 5/5
GoogleRuari (who took the lead once we’d agreed a sale) was proactive and helpful and patient during a tricky move. He chased those who needed to be chased and the whole team Sophie and Megan especially were very kind and patient also. Very professional and transparent. I would say only to use the linked solicitors if you have nobody else that you have used before and had success with. If you have someone you’ve used and they have given you lots of personal support and got the job done - stick with your smaller firm as it will pay off. This should not reflect on the estate agents as I’m sure they have to recommend a linked business. I must stress that Bridgfords Stockport are a fantastic estate agents and after dealing with lots of estate agents over the years - they are up there as one of the best.
Matthew · 24 September 2024
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review Matthew! We're thrilled to hear that Ruari, Sophie, and Megan provided you with such excellent service during your move. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe had a very positive experience renting our current house through Bridgfords. Liz and Kate were always very friendly, helpful and understanding. They responded quickly to emails and phone messages and offered lots of advice and reassurance when needed.
Holly · 27 April 2024
Agent replied · 24 October 2024
Thank you for your 5* review Holly Dalton. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI wrote an email to one of their sales…
I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!
Rachel · 27 June 2026
★★★★★ 1/5
GoogleAvoid if you are a landlord. Terrible rental management. Everyone seems friendly and efficient before you sign rental agreement. However poor communication and late sending payment over after sign up with them. They claimed that the tenants earn 55k but turn out they earn only 35k on reference check (I am not aware of this discrepancy because the tenancy agreement was sent on the same day with reference checks and I signed ). The tenant can’t afford the house on the second month and missed out payment. No communication received until I checked my bank and called them. Lots of excuses and they end up paying bits by bits every week( it is monthly payment according to tenancy terms). Their account team took another 4 days to send payment into my account. They claimed this is due to “administrative time” and “process time” for bank transfer. Worst experience I had with estate agent( been using two others with no issues). Landlord must stay away from it.
Janis · 26 July 2024
Agent replied · 24 October 2024
Hi Janis tam,
We are sorry to hear about your experience with our rental management services. Your feedback is important to us, and we would like to address your concerns. Please contact us at review@countrywide.co.uk to discuss this further. Thank you for bringing this to our attention.
Kind regards,
Bridgfords Sales and Letting Agents Stockport
★★★★★ 5/5
GoogleJust made a property purchase though Sophie at bridgefords and has was very professional and went out of her way to make sure everything went thorough perfectly I could not have asked for anymore and would highly recommend.
Paul · 28 March 2024
Agent replied · 24 October 2024
Paul Brooks thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave been dealing with Kate and the team while getting my property ready to rent.
The team have been amazing and helped me go over all that needed to be sorted, massively reducing the stress for a first time landlord.
Thank you all! 😄 …
Jay · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBridgfords Gosforth
Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.
Sally · 5 August 2023
★★★★★ 5/5
GoogleGreat experience buying a property through Bridgfords. Sophie Reti was really on the ball and kept things moving along at a good pace, making sure all parties knew where things were upto and what was required next. A seamless and smooth transaction.
Gareth · 29 December 2023
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are very thankful to Ruari, Sophi and Meghan from Bridgefords Stockport for the excellent support with our sale! They are very professional from the evaluation to the completion. They provided good communications and support for the sale. We would definitely recommend this branch.
Natasha · 10 October 2025
Agent replied · 10 November 2024
Thank you Natasha for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHollie was fantastic! This was our first time renting a property and Hollie made everything so smooth and easy for us both! Every question we had answered and was so knowledgeable! Definitely recommend Hollie! Even the little new home card was such a special touch! Thank you for all your help! Holly & Ben.
Holly · 9 January 2023
Agent replied · 8 January 2025
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRichard Woolley was nice and so supportive, during the viewing and all through, always prompt and effective communication. Thank you Richard, Thank you Bridgfords for helping me secure this affordable rent of our budget, I was almosing loosing hope.
I will refer people definitely.
Prisca · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us this excellent 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotA cheerful professional that brightens up your day...
I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.
GLY · 12 July 2023
★★★★★ 5/5
GoogleI have recently purchased a property through Bridgfords in Stockport which did take quite a long time although this was due to complications in the chain. Angela was very helpful and provided regular updates along the way, making the process as painless as possible. I would have had less confidence with many other estate agents and maybe not continued with the purchase. I can't praise Angela highly enough with regards to her efforts.
Gareth · 26 October 2017
Agent replied · 24 October 2024
Thank you for the great 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Bridgfords in the Stockport branch. Kind regards, Sarah.
★★★★★ 5/5
GoogleAngela has been amazing throughout our entire property purchase experience. Unfortunately we were stuck with a solicitor who was not very pro-active which caused some delays in our purchase. Angela was in communication the whole time, going above and beyond to speed up the process. I could not recommend enough. Thank you Anglea for all of your hard work and kind words.
Roxanne · 25 October 2021
Agent replied · 24 October 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMs Sophie Reti from Bridgfords in Stockport has been a great help throughout the process. She was professional, prompt and responsible.
Selling and buying can be stressful and I wanted to mention how amazing Sophie has been. She was the kind who would go the extra mile for you.
Thank you and Good job!
Kenneth · 25 October 2022
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThe Best Professionals in Property Management & Client Relations
I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.
Edward · 12 May 2023
★★★★★ 1/5
TrustpilotNever contact me after numerous call…
Never contact me after numerous call and direct messages.
As a landlord I find this appalling.
I have tried since may to contact them but to no avail.
I am thinking of leaving breaking my contract and go with court action if needed.
Brian · 22 June 2026
★★★★★ 5/5
TrustpilotYou're a star Ellie
Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!
Pamela · 28 April 2023
★★★★★ 5/5
TrustpilotLee Johnson from Countrywide…
We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.
BuckeyZS · 23 March 2023
★★★★★ 1/5
TrustpilotI had an appointment booked for today…
I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.
Lily · 17 July 2025
★★★★★ 5/5
GoogleThank you to Ruari at Bridgefords for being brilliant with our sale and purchase. All his work was much appreciated and we couldn’t be happier ☺️
Caroline · 26 July 2024
Agent replied · 24 October 2024
Thank you for your 5* review Caroline. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRichard at Bridgefords as rented several properties for me and as gone above and behind to help us. I would not hesitate to recommend him to anyone he is very professional in what he does
Thank you
Aram
Frances · 29 November 2023
Agent replied · 24 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotOutstanding Customer Service!!!!!!!!
Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!
Carol · 27 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.