5/5
Excellent service and very helpful staff.
Agent replied · 17 April 2026
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
Trusted Agent profile · Stockport
★★★★★
701 reviews across 2 platforms
2a Mersey Square, Stockport, SK1 1NU, SK1 1NU
Bridgfords's office in Stockport, at 2a Mersey Square, is rated 3.1 out of 5 across 701 reviews on two platforms, including 254 Google reviews rated 4.9.
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
5/5
Excellent service and very helpful staff.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
Appalling service and very…
Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.
1/5
Total lack of communication
Total lack of communication. Not responding to emails or phone calls.
1/5
Sadly I won’t go into details but had a…
Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,
4/5
I would like to express my heartfelt…
I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.
5/5
Thanks to the amazing staff at Bridgford stockport when it comes to efficiency and reliability .The staff are always available for whatever queries you have whether by telephone or email. Ellie, Kate and megan you all are amazing keep up the excellent work .
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
Happy to waste your time
Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.
5/5
Amazing! Literally can not thank Kate enough for all of her help.PositiveResponsiveness, Quality, Professionalism
Thanks for the fab 5* review Jade! We're always happy to help! Best wishes, Graham, Customer Relations
5/5
Great experience with Luke Squirrel
I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !
5/5
Very professional and efficient service, especially by Liz. We were kept up to date throughout and Liz did everything she could to make sure the move was a smooth one. Would highly recommend,
Janice Arden thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
I have just completed the process to rent a property with bridgfords. I cannot recommend the team more highly for their services. From start to finish they kept us updated every step and answered all questions so quickly. I dealt with hollie and Joel and they are amazing, thank you both so much. Please use bridgfords you will not be disappointed.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
Avoid this company at all costs
This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.
5/5
Couldn't recommend this place enough and thank you to hayley for helping us find our first rental we appreciate it very much 😀 …
Thank you Chloe for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
Kate & Megan have been extremely helpful while helping me to put my house up for rent. They answered all my questions and were polite and courteous. I would definitely recommend using them. The process was straightforward from the 1st meeting.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
1/5
The worst experience I have ever had…
The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.
1/5
Avoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
5/5
I can't thank the Team at Bridgfords, Stockport enough for the assistance they provided when I sold my house with them earlier this year. The house was advertised beautifully online, the photos really made my house shine. They dealt with all the viewings, and all the enquiries and in the end we actually achieved just over the advertised price. Would definitely recommend them to my friends and family.
Thank you Paul for taking the time to leave this fantastic 5* review of the team. It is great to hear that they dealt with everything and that you achieved over the advertised price. We look forward to helping you again in the future should you need us. Best wishes Emma
5/5
Can't fault how quick, easy and professional the experience has been with Bridgford's Stockport - Megan, Ellie and Kate have been informative and helpful all the way through. Would highly recommend and looking forward to picking my keys up tomorrow!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Sophie Reti. Outstanding. Really helped chase various parties throughout the process and was a real asset getting this across the line - sale ended up being tricker than expected and I appreciated Sophie's efforts and good communication.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Excellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
5/5
First home - couldn't have done it without them!
I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x
5/5
Really great experience with Bridgfords Stockport - Sophie in particular. She was extremely helpful with the process of us purchasing our home. Would really recommend!
Many thanks for the great recommendation, 5* review and your kind words Zahra. Best wishes, Lucy, Customer Relations.
1/5
I would not recommend using Bridgfords…
I would not recommend using Bridgfords based on my recent experience.
5/5
Everyone at the Stockport office was very professional right from our first meeting with Ryan. Our property was marketed expertly and sold very quickly and the whole team at Bridgfords were there for us every step of the way. I would definitely recommend Bridgfords Stockport to anybody looking to sell their home as they will ensure it is sold quickly and at the price you want!
Thank you Samuel for your wonderful 5* review and recommendation of our Bridgfords team in Stockport! It is fantastic to read that you found our team very professional right from the very beginning to the very end of the selling process and that they ensured you achieved a quick and positive sale! Best wishes, Scott.
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