Trusted Agent profile · Stockport

Bridgfords Cheadle Hulme Sales reviews in Stockport

2.5

★★★★★

578 reviews across 3 platforms

Albert House, 2 Station Road, Cheadle Hulme, SK8 5AE, Stockport, SK8 5AE

Bridgfords's office in Stockport, at Albert House, is rated 2.5 out of 5 across 578 reviews on three platforms, including 123 Google reviews rated 4.2.

Google logo

4.2 / 5

123

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

454

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Stockport office, from every platform, shown as written. First names only.

1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

5/5

Google

Thank you Bridgfords Cheadle Hulme Team for your excellent follow ups to each of my communications. Your professionalism and courteous responses are greatly appreciated. I also rely on the accuracy and quality of your information which you all take pride in providing to me. Sincerely, thank you all. Client AR.

AlisonJane · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I’ve had a really really good experience from start to finish with so much support from Ava and Adam and very knowledgeable regards to the job and any issues I’ve had, Ava and Adam are both very friendly and make you feel welcomed, as it is my first move I felt really stressed but Adam and Ava both made it stress free for me, I cannot thank them enough, definitely recommend!

Meesha · 23 June 2024

5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

2/5

Trustpilot

I wouldn’t recommend

I wouldn’t recommend. They set you up with an energy supplier even though you withdraw from an application. I didn’t even sign the contract and they raised an account without my consent. I had to be on the phone for almost an hour to close an account I didn’t even set up which will take 6-8 weeks with OVO. The staff at Stockport are lovely but I got spoken to like I was a child when I called up asking why this happened by Katherine when in the past she’s been nice. I don’t recommend Bridgfords. 👎🏾

Nicole · 15 December 2023

5/5

Google

I was with Bridgfords with renting a property. At the end of my tenancy, things didn’t go to plan and Liam and Jemma came to the rescue. They are both attributes to Bridgfords and the support and kindness they showed was outstanding. I couldn’t have asked for anything more.

Georgia · 11 November 2023

Agent replied · 10 November 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

5/5

Google

I had an incredible experience working with Ava and Adam. From start to finish, they demonstrate exceptional professionalism and expertise. They are highly attentive to my needs and went above and beyond to find me the perfect home. I would …

Lancy · 17 April 2024

Agent replied · 10 November 2024

Lancy Leung thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

1/5

Google

Stay clear of these cowboys... Rented an apartment in Cheadle hulme at the fabrick development. They have yet to repay my deposit, after being ignored via email, i proceeded to using the dispute resolution service for deposits. Do not use this estate agent if you want to be treated as sub human and if you expect your deposit back at the end of the tenancy.NegativeResponsiveness, Quality, Professionalism, Value

Na · 11 November 2021

Agent replied · 10 November 2024

Thank you for your comments. Unfortunately this branch is not associated with the development mentioned, however, we are sorry to read you are having this experience. May we kindly ask you to contact customercare@hamptons.co.uk with your name and address so that they can investigate this further for you. Kind regards, Scott @ Customer Relations

1/5

Google

Absolutely furious that I still keep getting calls after repeatedly being asked to be removed from all calling/mailing lists from 4 years ago! Next time I will involve the ICO after submitting a DSAR! NEVER give your details to these people! You'll never hear the end of them!

Kyle · 11 November 2023

Agent replied · 10 November 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Thank you Bridgfords didsbury for all…

Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)

Chris · 10 February 2026

5/5

Google

I needed to move quickly and Craig and Henry were really helpful, from helping me get a viewing ASAP to getting my application processed.

Chris · 11 November 2020

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

1/5

Trustpilot

Confusing marketing

There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!

Mrs · 23 October 2023

5/5

Google

Izzy, Mel and Amanda managed the sale of our house. right from the first meeting with Izzy everything went as smoothly as a house move could go (apart from my dog eating Izzy's shoe!!) Our sale was quite a long process because of a large chain but Bridgfords communicated well and always acted for us in the way an estate agent should. Well done! Great work!PositiveQuality, Professionalism

Steve · 11 November 2021

Agent replied · 10 November 2024

Thank you for the excellent 5* review. Best wishes Lucy, Customer Relations.

5/5

Trustpilot

Just over a year dealing with house…

Just over a year dealing with house sale, took 4 buyers to achieve each pulling out for various reasons. Very patient and communicative throughout whole process. Staff always very professional and helpful. Would recommend Cheadle Hulme branch.

MLucas · 27 May 2023

1/5

Trustpilot

Bridgford's Halifax

We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.

Andrew · 5 October 2023

1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

1/5

Trustpilot

Unanswered calls and emails

Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.

Sam · 28 August 2025

5/5

Google

I would like to tell thank you very much for everything they have done for me.they are very kind and friendly.special thanks to Amanda smith.

Masood · 12 November 2019

Agent replied · 10 November 2024

Many thanks Masood for your amazing 5* review of your experience with our local Bridgfords branch in particular Amanda. Kind regards, Lucy.

5/5

Google

Craig was fantastic. Amazing service and would definitely recommend.

Millie · 11 November 2022

Agent replied · 10 November 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

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