Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI called twice on a Friday afternoon the phone just goes to answer machine. Called 3 times again on a Saturday morning and on the 3rd occasion someone answers the phone. I wanted to arrange a viewing but Bridgefords could not contact the seller and they advised me of the situation. 3 working days later and I have heard nothing. If I was selling a house I would be concerned.
Shaun · 11 November 2022
Agent replied · 10 November 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotReliable and helpful
This is a great agency: they put us in touch with our new landlords and were very helpful every step of the way (special thanks to Ash!). They were always easy to reach, responsive and polite. When we arrived at the new place we had a lovely welcome pack waiting for us. Thanks for everything, Bridgfords!
Clara · 15 August 2022
★★★★★ 5/5
GoogleFantastic service. Kept in the loop with everything and always responded to emails right away.
David · 23 August 2025
Agent replied · 22 October 2025
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHenry was excellent throughout the rental process! It was a bit of a challenging move for a number of reasons but he was patient and we got there in the end and on time!
Tom · 11 November 2020
Agent replied · 10 November 2024
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotAwful service and expensive fees. Landlords should use someone else.
Been with Bridgfords for a few months and cant really give positive feedback back on any part of their service. They are slow to respond, aggressive and generally useless. Their service centre is completely separate from the lettings team which results on breakdown in communication and poor service. They are great at selling their service to entice you in then run a mile once you are signed up.
Ped · 3 December 2024
★★★★★ 5/5
GoogleChristopher Nay has been absolutely amazing in helping us with our new home. He has gone above and beyond with supporting us. I am so grateful and absolutely recommend him.
Sana · 23 June 2024
★★★★★ 1/5
TrustpilotIllegal
They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.
Richard · 12 May 2024
★★★★★ 5/5
TrustpilotStockport Branch
We are very impressed with service which we have/are receiving from Ryan Dexter: Property Appraisal Manager at Bridgfords (Stockport Branch). Ryan has a remarkable expertise and knowledge of the whole of property market.He is always very professional and his advice is second to none.Without any hesitation, we would recommend Ryan to either landlords or buyers who are interested in all aspects of buying/selling. Many thanks-Jolanta & Barry (landlords)
Jolanta · 3 September 2019
★★★★★ 1/5
GoogleI viewed a flat with the intention of buying it to rent out. We proceeded to purchase the flat but raised a query with Bridgefords, could they confirm that the flat can definitely be rented out. They confirmed it could. 15 weeks later, having spent £750 on solicitor and mortgage fees, the deeds to the flat state that it can't be sublet and the property management company will not waiver this clause.
Bridgefords advise that the seller told them it was ok to rent out, so the liability lies with the vendor. The vendor has no legal obligation to cover any of my costs incurred to date. Surely there should be more checks than a conversation with the seller to confirm what the deeds say!
This property was mis sold to me and Bridgefords have seen me out of pocket by £750NegativeQuality
Tracy · 11 November 2020
Agent replied · 10 November 2024
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 2/5
GoogleSo far it's been ridiculous...
It's the only bridgefords branch that you can't actually get hold of most mornings!
It's 9.45 am and calls going to voicemail. The other day it was exactly the same till 12pm... Absolutely ridiculous.
I understand that they want us to see mortgage advisor however available dates are ridiculous...
Anna · 23 November 2023
Agent replied · 22 November 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
GoogleSo far it's been ridiculous...
It's the only bridgefords branch that you can't actually get hold of most mornings!
It's 9.45 am and calls going to voicemail. The other day it was exactly the same till 12pm... Absolutely ridiculous.
I understand that they want us to see mortgage advisor however available dates are ridiculous...
Anna · 11 November 2023
Agent replied · 10 November 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleA terrible service by this branch in cheadle hulme asked for viewing and the answer is from the staff is there are many offers on this property and the landlord will decide who qualifies to buy this house. The fact is when a person is …
Acti · 17 April 2024
Agent replied · 11 December 2024
THE REPULSE DEVELOPMENT thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust moved into a rented property through bridgfords Cheadle Hulme. Cant fault them especially Craig who I directly dealt through. Helpful and good communication throughout process and beyond. Very professional.
Beth · 11 November 2020
Agent replied · 10 November 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.
★★★★★ 1/5
TrustpilotTerrible communication, valuations and organisation.
We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.
Alice · 29 February 2024
★★★★★ 5/5
GoogleAs a landlord I've let many times thru Bridgfords in Cheadle Hulme. Each time the team has been fantastic, finding me amazing tenants quicker than other agents can, whilst the tenants have always been perfect for me. The team are always happy to help and have even gone the extra mile in helping me find a new rental to purchase. Would highly recommend the lettings team.
The sales team have been equally helpful, having sold one of my rentals with them. It was a fast sale with an excellent price achieved.
A big thank you to the Bridgfords team from a happy customer!
Jackpot · 24 January 2020
Agent replied · 22 January 2025
Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 1/5
TrustpilotDont Waste Your Time
I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.
Zehran · 17 February 2024
★★★★★ 5/5
GoogleAs a landlord I've let many times thru Bridgfords in Cheadle Hulme. Each time the team has been fantastic, finding me amazing tenants quicker than other agents can, whilst the tenants have always been perfect for me. The team are always happy to help and have even gone the extra mile in helping me find a new rental to purchase. Would highly recommend the lettings team.
The sales team have been equally helpful, having sold one of my rentals with them. It was a fast sale with an excellent price achieved.
A big thank you to the Bridgfords team from a happy customer!
Just · 13 December 2019
Agent replied · 11 December 2024
Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleWould really recommend using Cheadle Hulme Bridgefords. Izzie and Mel went out of their way to make sure our sale and purchase went through smoothly.
Thank you very much!PositiveProfessionalism
Ava · 11 November 2020
Agent replied · 10 November 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleBridgford estate agent, just wanted to say Thank you so much especially to Henry, he was a pleasure to deal with, so helpful, i arrived on the train from London to view some houses for rent and was naturally very tired,i also didn’t know the area so he offered to take me which i was extremely grateful for, he is very knowledgeable , professional, friendly and went out of his way after normal working hours to show me more houses, Bridgfords should feel very lucky to have such a fine young man on their team, i would definitely use them again and recommend them to anyone, Thanks again Maria
Maria · 12 November 2019
Agent replied · 10 November 2024
Thank you Maria for your glowing and detailed 5* review about our local Bridgfords team. It is wonderful to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleHaving recently lost my father, mum decided to move closer to myself and family. It was obviously a very stressful time, especially for mum, and the way that the staff at Cheadle Hulme helped to make the move as quick, painless and as easy as possible, in a very professional, caring way is a great credit to all the staff at the branch. I , on behalf of my mother, would just like to say a really heartfelt thank you for all your time help and caring support you showed to us, you should be very proud of yourselves. Stuart Hill.
Stuart · 12 November 2019
Agent replied · 10 November 2024
Thank you Stuart for taking the time to leave us your 5* review. I will make sure your kind words are made known to our local team. Best wishes, Scott
★★★★★ 1/5
GoogleIf I could I’d give them 0 stars! It’s been nothing but hassle since they day I moved into my rented flat. This condition the flat was handed to me was disgusting with 4 hours being needed to clean the kitchen alone and I was without a working shower. All of this was apparently out of Bridgfords hands as they only ‘manage’ the property from the day you move in and take no responsibility for how the property is handed to you.
It also took 6 weeks for me to get basic things, that I requested before agreeing to rent the property, fitted into the flat. Then when I complained and raised and issue I was told ‘they were only cosmetics’ and that I should be happy they are done.
I made them aware when I moved in that I had no heating as the radiators in the flat weren’t wired up. However I said as it’s summer this isn’t an urgent matter, 2 months on and still nothing has been completed. Every time I chase I’m told someone will be round that day, yet no one turns up! Once again, bridgfords have taken no responsibility and constantly blame the landlord despite me being told on numerous occasions that they manage the property.
Will never be using this company again when looking to rent, buy or sell a property. And I recommend that everyone avoids them at all cost.
Phil · 12 November 2019
Agent replied · 10 November 2024
Good afternoon,
I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Henry in lettings.
He supported us in selecting a rented property,, however when this fell through (no fault of Henry or ourselves), he was very supportive and attentive, ensuring that what he could do, he did, including getting our holding deposit refunded and refusing to deal with the Landlord of the property again.
Although we ended up renting a property with a different Estate Agent, Henry still contacted ourselves a couple of months later to see if we were OK.
We wouldn't hesitate to deal with Henry in the future. An Estate Agent who cares and sticks to his word.
Steve · 12 November 2019
Agent replied · 10 November 2024
Thank you Steve for taking the time to leave us this excellent review, it's great to see that Henry and the Bridgfords team were once again able to provide their proven, 5* service!
Best wishes, Lucy.
★★★★★ 5/5
GoogleAs a landlord I've let many times thru Bridgfords in Cheadle Hulme. Each time the team has been fantastic, finding me amazing tenants quicker than other agents can, whilst the tenants have always been perfect for me. The team are always happy to help and have even gone the extra mile in helping me find a new rental to purchase. Would highly recommend the lettings team.
The sales team have been equally helpful, having sold one of my rentals with them. It was a fast sale with an excellent price achieved.
A big thank you to the Bridgfords team from a happy customer!
Max · 12 November 2019
Agent replied · 10 November 2024
Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
Honest · 8 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.