Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been very happy with the service I have received from Sophie and Amelia from the lettings office in Cheadle Hulme. They have kept me updated at all stages and answered lots of questions. It took a few months to get the right tenants in my property despite having quite a few viewings but we got feedback from all the viewings in a timely professional manner. I am delighted that we now have tenants insitu on a 12 month contract.
I would not hesitate to recommend Sophie and Amelia at Bridgford’s Lettings to anyone. Very impressed.
Fiona · 17 February 2026
Agent replied · 17 April 2026
We are thrilled to hear about your positive experience with our team at Bridgford's Lettings! Providing excellent service and finding the perfect tenants for your property is our top priority. Thank you for your recommendation, it means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had the most amazing service from Bridgefords, Izzy and her team made selling my house effortless, they were constantly in touch through the whole process, which I had been dreading being a single person. I would have absolutely no hesitation in recommending this branch to anyone who wants to sell, buy, rent, they do an amazing job! 5⭐️+
Fiona · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team at Bridgfords made your house selling experience effortless and stress-free. We pride ourselves on providing exceptional service and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing experience dealing with Bridgfords Cheadle Hulme. Izzy and her team have been incredible in what has been a long 7 months. They were always on hand with any issues and never faltered in keeping me updated on progress and offering support.
They have been so nice to deal with and I love that all the team know what is going on so even if one is away it makes no difference.
Big thank you to Izzy for all her hardwork I would recommend them to everyone fantastic experience!
Lee · 16 July 2025
Agent replied · 25 July 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 5/5
GoogleAshleigh has been so helpful in the process of getting viewings to our house. She keeps us well updated and makes life so easy. Highly recommend Bridgfords Cheadle Hulme as a whole - Izzy, Ashleigh and Louisa especially!
Jonathan · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are so glad to hear that Ashleigh, along with the rest of our team at Bridgfords Cheadle Hulme, has made the process of getting viewings for your house a seamless and enjoyable experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 1/5
TrustpilotOne of the worst estate company i have…
One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .
Aiah · 29 July 2026
★★★★★ 1/5
TrustpilotSome things never change - still shoddy
Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.
Gaynor · 10 August 2026
★★★★★ 5/5
GoogleI just want to say a big Thank you to Sophie and Amelia from Bridgfords Cheadle. You made everything soo easy and smooth for my parents, excellent service and brilliant handling of all forms, procedures and parties. We are immensely appreciative of your help and grateful that you helped us find a beautiful home. Thanking you once again.
Smaira · 9 February 2025
Agent replied · 23 June 2025
Thank you for your excellent 5* review and kind words of our dedicated team Smaira. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilot2 month+ deposit return delay
I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.
Wayne · 31 July 2026
★★★★★ 1/5
GoogleNot a pleasing experience by any means. Staff unfriendly over email and phone messages.They did not give the full information out when i enquired about lettings a property. Considering this is my first time letting a property i would have really appreciated more help. I Was then told i would have to pay a holding fee ? I had no idea what this was for and it was not explained. To make matters worse i was told if the application failed they would keep my £270 holding fee ? When it comes to renting a house and how important this is to me I really think you could have been more helpful and explain the full process instead of just sending me an application form and then saying we told you did you read the form ? I suffer from ADHD and it’s almost impossible for me to go through a form just like that. Not helpful at all. I also explained many times it was my first time renting but feel you didnt acknowledge this fact. Due to this experience i will not be recommending you to anyone.
Neil · 20 October 2025
Agent replied · 22 October 2025
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at EAComplaints@Connellsgroup.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom the start of the sale , valuing the house through to the handing over of the keys on completion, I have no complaints whatsoever. Izzzy was so supportive and made me feel that she believed my mums home was definitely sellable and would make someone else a lovely family home. Katie regularly sent me emails informing me of viewers , I was asked if I wanted to do the viewings, but opted for Bridgfords The discussion around reducing the house was done professionally and in line with the current interest rate hikes. It was the correct decision the house sold immediately. Thank you Bridgefords for making the process of selling my family home, which was very emotional, an excellent experience. I have no hesitation in recommending Bridgfords.
Karen · 11 November 2023
Agent replied · 10 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilot1 Star is too many stars in my opinion...
I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.
James · 26 June 2026
★★★★★ 5/5
TrustpilotThank you so much Holly at Stockton Heath's Bridgefords
I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx
Stephanie · 24 August 2026
★★★★★ 1/5
TrustpilotThe worst out there
The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.
Ify · 13 August 2026
★★★★★ 1/5
TrustpilotBridgefords are the worst estate agents…
Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!
Lucy · 9 June 2026
★★★★★ 1/5
TrustpilotValuation?? They can't be bothered!
Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!
Jon · 5 May 2026
★★★★★ 5/5
GoogleFantastic service from Izzy and the team, we couldn't be happier! Every stage of our sale from getting the valuation right, to marketing and communicating with solicitors was very professional. They were always available to keep the process running smoothly and to help take the stress out of moving. The house sold very quickly and they were helpful, professional and friendly right up to the moving day and beyond. We recommend Izzy and her team at Bridgfords Cheadle Hulme very highly.
Robert · 11 November 2022
Agent replied · 10 November 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI was extremely happy with the highly professional service I got from Melanie and the team at Bridgfords. From getting a probate valuation and then lining up a vetted cash buyer at a great price, Melanie delivered on her promises. The only delays we had were due to third parties and Melanie and Isobel were always available for a call or to chase the buyer’s solicitor. We were delighted with the outcome of the sale would both recommend this agency and use them again.
J · 11 November 2022
Agent replied · 10 November 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations
★★★★★ 1/5
TrustpilotWell what I can say! SHOCKING SERVICE.
Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!
REECE · 5 February 2026
★★★★★ 1/5
TrustpilotAbsolutely shocking
Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated
Melanie · 8 April 2026
★★★★★ 1/5
TrustpilotMy experience with Bridgfords/Countrywide
My experience with Bridgfords/Countrywide has been extremely disappointing.
Diptarup · 31 July 2026
★★★★★ 1/5
TrustpilotBridgfords Stockport
Bridgfords Stockport, dealt with Katherine Hancock who was unbelievably unhelpful. First of all told me i couldnt cancel as i was in a 12 month contract which was untrue it was a 6 month contract.Said i had to give 2 months notice as i could only give a month from my billing date, which was wrong again.Kept advising i needed to speak to my landlord for issues they could deal with.Finally i left my flat in better condition than when i entered. Landlord wont return deposit, when asking Bridgford to help they've advises its nothing to do with them.
Jim · 10 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.