Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAppalling service and very…
Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.
HomayoonMofarrah · 19 August 2023
★★★★★ 1/5
TrustpilotVery disappointing experience with Bridgeford (Cheadle Hulme)
We had a very disappointing experience with Bridgeford while trying to rent a property in Cheadle Hulme.
Maria · 3 February 2026
★★★★★ 5/5
GoogleReally impressed with the efficient service provided. Ava was extremely helpful and helped us get the rental we needed really quickly.
Ryan · 17 April 2024
★★★★★ 4/5
TrustpilotI would like to express my heartfelt…
I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.
Mohan · 29 July 2023
★★★★★ 1/5
TrustpilotTotal lack of communication
Total lack of communication. Not responding to emails or phone calls.
Holly · 21 March 2026
★★★★★ 1/5
TrustpilotSadly I won’t go into details but had a…
Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,
Greg · 25 January 2026
★★★★★ 1/5
TrustpilotHappy to waste your time
Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.
Ellen · 6 July 2023
★★★★★ 5/5
TrustpilotGreat experience with Luke Squirrel
I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !
Olamide · 5 October 2022
★★★★★ 5/5
GoogleFantastic team at Bridgfords Cheadle Hulme. I was originally with another estate agents for several months, where my property for rental was making no progress due to lack of priority and communication form this estate agents. I contacted Bridgefords and it was Chloe, Craig and Henry that dealt with my property. The team have been very professional and had my best interest at heart . I would highly recommend Bridgfords.
Waseema · 12 November 2019
Agent replied · 10 November 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleOutstanding and exceptional service from Bridgfords Cheadle Hulme Lettings Team.The application process was not only easy but also remarkably quick and straightforward. I am truly pleased with the efficiency and professionalism displayed by …
Princess · 17 April 2024
Agent replied · 10 November 2024
Thanks for the excellent 5* review and recommendation Princess! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMet with Liam who was really friendly and helpful and gave me good advice as I hadn’t rented before. Jemma from the Cheadle Hulme branch helped me a lot sorting out my final arrangements. Both really helpful and would use again.
Martin · 11 November 2023
Agent replied · 10 November 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid this company at all costs
This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.
Sandra · 27 April 2023
★★★★★ 5/5
GoogleRecently changed letting management agents to Bridgfords after a prior disaster. I'm with a countrywide agent in merseyside too, and I met Henry from the CH branch in regards to a sale. …
Vince · 17 April 2024
Agent replied · 10 November 2024
Many thanks for your marvellous 5* review and your kind words Vince. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and flexibility in helping sell my property. Special thanks to Izzy who communicated exceptionally well throughout the process.
Dave · 12 November 2019
Agent replied · 10 November 2024
Thank you Dave for your 5* review and kind comments. It's good to hear that Izzy provided you with excellent service and kept you updated. All the best, Mike.
★★★★★ 1/5
TrustpilotThe worst experience I have ever had…
The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.
Simona · 4 March 2024
★★★★★ 1/5
TrustpilotAvoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
Collins · 5 April 2023
★★★★★ 5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
Lauren · 5 June 2023
★★★★★ 5/5
TrustpilotFirst home - couldn't have done it without them!
I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x
Leah · 28 January 2023
★★★★★ 5/5
GoogleVery friendly and prepared to go above and beyond - Izzy and Mel, where able to push my home sale through even during this uncertain time (covid-29). They were also, responsible for finding tenants prior to when we decided to sell - and my home was rented each year - without a gap.
Would recommend them for your home sales or rent.
Jiten · 11 November 2020
Agent replied · 10 November 2024
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotDO NOT USE THESE!!!!
DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.
Gemma · 16 November 2022
★★★★★ 1/5
TrustpilotAbsolutely disgusted with this place
Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!
Rachell · 31 October 2022
★★★★★ 1/5
TrustpilotI would not recommend using Bridgfords…
I would not recommend using Bridgfords based on my recent experience.
Simon · 9 January 2026
★★★★★ 5/5
GoogleThey are the best Jemma and Liam, they made my experience with them wonderful, they did everything they could to make it quick and easy for us to rent a new house. thank you all.,
Alberto · 11 November 2023
Agent replied · 10 November 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you to Danielle and the team for…
Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best
Michael · 2 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.