5/5
Jacob is super friendly, understanding and clear with instructions and advice. Highly rate him as a letting agent.
Agent replied · 25 July 2025
Appreciate your 5* review.

Trusted Agent profile · Stirling
Verified
★★★★★
595 reviews across 3 platforms
14 King St, Stirling, FK8 1AY
Part of Martin & Co, see every office.
Martin & Co's office in Stirling, at 14 King St, is rated 4.4 out of 5 across 595 reviews on three platforms, including 489 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
They have been managing my let property for several years and Karen and Sharon have done an excellent job in the latest changeover of tenant.Read the review from landlords
Kara has been a great help - she allowed us to view each room and then answered our numerous questions. She was welcoming and friendly on our arrival ...Read all 8 from tenants
We specialise in sales and residential lettings and cover Stirling and Clackmannanshire - providing advice and guidance to local residents since 2006. Managing Director, Imtiaz Ahmed has over a decade's experience in lettings and property sales along with excellent local on-the-ground knowledge. Imtiaz and his highly motivated team ensure the delivery of a professional and highly efficient service to customers at all times. Stirling offers excellent schools, a university and plenty of bars and restaurants. The city has good transport links with regular trains to all major cities including Aberdeen, Inverness, Perth, Glasgow and Edinburgh. Whether you are looking to buy or rent a property, or you would like a free valuation, The Martin & Co Stirling team is happy to help you. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stirling get you on the move.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
Jacob is super friendly, understanding and clear with instructions and advice. Highly rate him as a letting agent.
Appreciate your 5* review.
5/5
Mohammed displayed excellent skills in showing me around the property. A very welcoming young man who definitely sold that property to me! Excellent knowledge of the place and made it a wonderful experience, thanks Mohammed and Martin & Co!
Thanks Hamaad. Appreciate the time for your review.
5/5
Kara was polite professional and more than happy to help us with all our questions. Being our first time renting a property she made the process very easy and understandable. The company as a whole is a great one with nice easy processes and more than happy to help.
Thank you Zoe. Best of luck in your new abode
5/5
It was the best estate agent experience I had with the Stirling branch! From booking the viewing to the final process all the steps were straight forward, really efficient, and a lot of respect for the client. The team were amazing, especially Karen helping me and making contact throughout. I will definitely recommend Martin &Co and use it again in the future.
Thank you Mariana. Please do recommend. All the very best
5/5
Ben Isgrove did a great job of helping me navigate UK letting! He was super responsive and helpful!
We're pleased Ben Isgrove was super responsive and helpful in guiding you through UK letting. Thank you for your positive feedback!
5/5
My experience with Jacob Robinett seamless
Hi Fummi, thank you for your 5* review. It means alot.
5/5
I had a great experience will arranging to rent a property with the Martin & Co Stirling Branch. The Team all really helped and supported me through the Rental Process. Pauline , Kara and Karen were all a tremendous help to me. They all made this an enjoyable experience and I highly recommend this Company and this Team.
Thank you Steve for the kind words. Wishing you the best!
5/5
Kai is an excellent agent
Kai is an excellent agent! He explained everything well and made me understand. He is a very good person , He was professional, responsive, and really made the process easier. Highly recommend
Many thanks
5/5
Jacob @ Martins Stirling, an incredibly knowledgeable, polite and extremely efficient gentleman. Proud to be on first name terms. Many thanks, Roger.
Many thanks Roger for your review
5/5
Quick to respond and very helpful. Really pleased with Mohammed's recommendations on suitable tenants.
Dear Jago, Thank you for your excellent review and the five-star rating! It's fantastic to hear that you're pleased with Mohammed's service and his tenant recommendations. Swift and helpful interactions are what we strive for. We truly appreciate your trust in our agency and look forward to assisting you in the future.
5/5
I'm renting a property thru this Agency right now, and have to admit that customer service here is on another level. My case wasn't so simple, but Karen and Danielle were very helpful. Contact with them is as simple as you can imagine and both of them are very friendly which makes things even better. Definitely recommend :)
Many thanks Lucasz for your review. We do our upmost to provide efficient and friendly customer service and appreciate your kind review
5/5
I appreciate Martin and Co for a professional work. I am Ukrainian refugee mum with kids and it was extremely difficult to prove other agencies my payability. But Martin and Co staff was so kind to help with finding a property, review and all process of move. Highly recomend the company and special thanks to Karen and manager Pauline for their support.
Hi Natalia. Thank you so much for the nice review, its very much appreciated by all the staff. Mr Ahmed (Director)
5/5
I appreciate Martin and Co
I appreciate Martin and Co for a professional work. I am Ukrainian refugee mum with kids and it was extremely difficult to prove other agencies my payability. But Martin and Co staff was so kind to help with finding a property, review and all process of move. Highly recomend the company and special thanks to Karen and manager Pauline for their support.
Many thanks Nataliia for your review and wish you all the best in your new property.
5/5
The staff at Martin & Co are second to none!
The staff at Martin & Co are second to none, always a quick & easy letting process and always there to help when needed, shoutout to Kara for getting us ready to move in such a short time.
Thanks Ryan
5/5
I want to thank both Arlene and Cara for their help & time throughout my stay at a property. Both were always quick to call me back on issues and would get things sorted asap. They're an asset to the company and I couldn't be happier with their service.
Thanks Barry for the 5* Review. Good to hear you were very happy with the service. All the best.
5/5
Letting agent we had was super friendly and understanding of our situation. Gave us an opportunity to view a flat before it went on the market. Was helpful for us because we were looking for housing for so long. Was on top of everything as well and answered all of our questions we had. Thank you Karen!
Many thanks Kevin for your review. Best wishes
5/5
We were shown round a flat by Mohammed, who was extremely helpful. Would highly recommend
Thank you for your review
5/5
Martin & Co Stirling have been our letting agent since July 2023. We found everyone to be very helpful and professional throughout the letting and legal process. Pauline and Karen were our main points of contact, they dealt with everything quickly, professionally and politely, we would not hesitate to recommend the company.
Appreciate the praise and the 5* review. Best wishes
1/5
Ex Staff Member. What I have to say about the Stirling Branch. Landlords: Charges your account one price for repairs, but pays contractors substantially less, taking a cut for them self. Always looking to squeeze every penny. Tenants: Withheld "holding fees" if referencing failed, would withdraw any excess money a tenant had paid if unchallenged for themselves. Raised rents to bully tenants on. Potential Staff Members: Would not pay a legal salary, bonuses not paid or withdrawn with no notice. It is an all new team for a very good reason. In response to the reply: "Dear Gavin, This team are professional and honest. Our landlord TOB are applied to the letter, and I believe you have not worked here for some time, so a little unfair to comment." Dear Imtiaz, Landlord terms of business state 10%. I have seen invoices where 50+% were applied like Gas Safety Certificates, PAT certificates and other items. I worked for 2 years and had left 6 months prior to that review going up. No comment on the other items raised. Comments seem both accurate and fair, and I have no doubt many other ex members of staff would fully agree with it. It is an honest review and you are fully aware of that.
Dear Gavin, This team are professional and honest. Our landlord TOB are applied to the letter, and I believe you have not worked here for some time, so a little unfair to comment.
5/5
After letting with Martin and Co since May, I have had nothing but support from everyone in the office, particularly Helene who has been an absolute gem. Our property has had nothing but issues and Helene has helped us out as much as she has been able to. She has listened to my complaints and has seen our side of the story whilst offering a shoulder to cry on when it was a never ending cycle. I have never met a more professional woman who understands that as students, we need a place to live that is suitable to inhabit. She has taken all of our concerns and fought our case for us when our landlord has been shocking. She has been an absolute rock in resolving issues. All I can say is thank you.
Hi Layla, Thank you so much for your positive feedback. I will pass on your review to Helene.
5/5
Arlene has been fantastic. She has gone over and beyond to always make sure we have the best service she can offer. If we required any maintenance she ensured bookings were done and work carried out timelessly. She answered all e mail queries quickly and efficiently and was always there to help. Thank you Arelene
Many thanks Dale for taking the time to leave us a great review. Best wishes!
1/5
Ex Staff Member. What I have to say about the Stirling Branch. Landlords: Charges your account one price for repairs, but pays contractors substantially less, taking a cut for them self. Always looking to squeeze every penny. Tenants: Withheld "holding fees" if referencing failed, would withdraw any excess money a tenant had paid if unchallenged for themselves. Raised rents to bully tenants on. Potential Staff Members: Would not pay a legal salary, bonuses not paid or withdrawn with no notice. It is an all new team for a very good reason. In response to the reply: "Dear Gavin, This team are professional and honest. Our landlord TOB are applied to the letter, and I believe you have not worked here for some time, so a little unfair to comment." Dear Imtiaz, Landlord terms of business state 10%. I have seen invoices where 50+% were applied like Gas Safety Certificates, PAT certificates and other items. I worked for 2 years and had left 6 months prior to that review going up. No comment on the other items raised. Comments seem both accurate and fair, and I have no doubt many other ex members of staff would fully agree with it. It is an honest review and you are fully aware of that.
Dear Gavin, This team are professional and honest. Our landlord TOB are applied to the letter, and I believe you have not worked here for some time, so a little unfair to comment.
5/5
After letting with Martin and Co since May, I have had nothing but support from everyone in the office, particularly Helene who has been an absolute gem. Our property has had nothing but issues and Helene has helped us out as much as she has been able to. She has listened to my complaints and has seen our side of the story whilst offering a shoulder to cry on when it was a never ending cycle. I have never met a more professional woman who understands that as students, we need a place to live that is suitable to inhabit. She has taken all of our concerns and fought our case for us when our landlord has been shocking. She has been an absolute rock in resolving issues. All I can say is thank you.
Hi Layla, Thank you so much for your positive feedback. I will pass on your review to Helene.
5/5
Best estate agent experience! Excellent service!
It was the best estate agent experience I had with the Stirling branch! From booking the viewing to the final process all the steps were straight forward, really efficient, and a lot of respect for the client. The team were amazing, especially Karen helping me and making contact throughout. I will definitely recommend Martin &Co and use it again in the future.
Many thanks for your 5* review for our Team, so glad you had a great experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Stirling office has 595 reviews across three platforms: 489 on Google, 9 on View Agents, 97 on Trustpilot.
Martin & Co Stirling is rated 4.4 out of 5 across all 595 reviews, and 4.4 out of 5 on Google from 489 reviews.
8 reviews from tenants, rated 5.0 out of 5 on average. For example, Alistair wrote: "Kara has been a great help - she allowed us to view each room and then answered our numerous questions. She was welcoming and friendly on our arrival ..."
Yes. In The Trusted Agent 2026 awards: Martin & Co, Stirling won Trusted Agent.
Martin & Co Stirling, 14 King St, Stirling, FK8 1AY.