Trusted Agent profile · Stirling
★★★★★
1,217 reviews across 2 platforms
23, Port Street, Stirling, FK8 2EJ
Part of Aberdein Considine, see every office.
Aberdein Considine's office in Stirling, at 23, is rated 4.4 out of 5 across 1,217 reviews on two platforms, including 27 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
TrustpilotSeamless & Efficient Service
Aberdein Considine provided a very efficient service in selling our house which was being purchased by our tenants. Various staff members carried out specific parts of the process but from our perspective this happened seamlessly and in a very timely manner. Many thanks to everyone who played their part.
5/5
TrustpilotThe entire process of getting the…
The entire process of getting the property on the market then subsequently sold very quickly was fantastic, then also doing great work on the property purchase getting that over the line was also fantastic. All steps throughout were well explained and the team all round couldn’t do enough to help. Highly recommend.
1/5
TrustpilotUpsettingly they lost our marriage certificate
Upsettingly they lost our marriage certificate. It was requested as part of a remortgage which I queried as I have never had to provide evidence of change of name for a mortgage application before. They confirmed that they did indeed need it to complete the process. When I reported that it had not been returned they denied it was ever received even though it was sent with a number of other documents which they confirmed receipt of. Following my complaint they told me that they hadn’t needed it in the first place so it was requested unnecessarily, and in a slap dash manner discarded. This was an original 30year old certificate of significant sentimental value. The replacement copy is a flimsy, blurry, scanned piece of cheap paper. I now wish I had used our trusted local solicitor and not this firm chosen by the lender. Lesson learned.
5/5
TrustpilotGreat knowledge of the local market
Great knowledge of the local market, I was kept informed throughout the process. The whole team were excellent - professional but also human.
5/5
TrustpilotEric Fong arranged Power of Attorneys…
Eric Fong arranged Power of Attorneys for us. He came to our house to arrange these. He was very friendly and explained everything fully. We appreciate his help in doing this.
5/5
TrustpilotVery pleased with the service from…
Very pleased with the service from start to finish - courteous, professional and competent. Strong on communication which is important given the stress attached to the whole thing...they keep you right all the way through.
5/5
TrustpilotFirst Class Experience
Aberdein Considine delivered an efficient and professional service during the selling of my aunt’s property. They went above and beyond to ensure a successful outcome, and at all stages of the process I felt confident that the correct decisions were being taken. I would have no hesitation in recommending them to others.
5/5
TrustpilotEfficient and friendly professional service
Efficient and friendly professional service from Caitlin, Paula and Moyra who guided and helped us through all the aspects of the house selling process from start to finish which resulted in a quick sale of our property.
5/5
TrustpilotReally impressed with the service
Really impressed with the service from Aberdein Considine. They were great at doing viewings and grouping them together to minimise disruption and were great providing feedback from all viewing. Really happy with the service provided and I am so glad I chose them to sell my property.
5/5
TrustpilotFirst time buyer
First time buyer and couldn’t be easier thanks to the help of these guys, everything went smoothly and they managed to handle any question I sent their way. Would definitely recommend.
1/5
TrustpilotUtterly shocking
Utterly shocking, delayed my house sale. Did not answer voicemails e-mails. Were rude when anyone managed to get through. This firm are obviously not capable of doing the work they are charging for. A complaint is on the way to the law society .
Hi there, I would like to get some more details about your experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at 01224 337395.
5/5
TrustpilotVery friendly service
Very friendly service. Sylvia dealt with our sale efficiently and quickly. They conducted all our viewings for us and made what would have been a difficult task for us really easy. Highly recommended
1/5
TrustpilotThese people are absolute scum
These people are absolute scum. They robbed my Parent's estate and handed control of it to an estranged sister. Ryan Fox, the Partner, is one of the most dishonest individuals I have ever encountered.They achieved an illegal eviction of myself by lying to a court that they had paid all the bills. I am still trying to obtain the £1800 they effectively stole.AVOID THIS DISGUSTING COMPANY LIKE THE PLAGUE.
5/5
TrustpilotThe whole team at Dyce were friendly…
The whole team at Dyce were friendly and efficient when we sold our home recently.
3/5
TrustpilotDecent but not great!
We were supposed to complete on the 5th but the funds didn't arrive in time and they didn't tell me so the completion got delayed until the 8th. My biggest issue with AC is that each time i called i talked to a different person and their and they would promise to follow up / send me an email but most times didn't. A single person of contact would have helped a great deal.
1/5
TrustpilotTrust me!! They do not care
Trust me!!! They do not care..Nat west chose them to be a default conveyancer and it became nightmare for me. for 2 months they had all the documents still not decided to start work until Last day when my existing lenders deal finishes. Now they will not complete on time and it will cost me with higher interests rates. Next email to legal ombudsman. Hopefully they will care.
1/5
TrustpilotFiasco, frustration and delay!
A simple remortgage has turned into a fiasco. The lender appointed solicitors have clearly taken on too much and rely in the main on 'trainee' paralegals to carry out the bulk of the work. In my case the fees were paid by the new lender but in all honesty the service has been shockingly poor. As yet still no reply after numerous chasing phone calls, talking to 'Ben' (Apparently a Manager), emailing, my broker intervening, and even a request from the Lender. A classic example of a 'pile it high, sell it cheap' offering, I will avoid going forward.Oh, and still waiting!Update - 20th February and still waiting!!
5/5
TrustpilotHighly recommended.
Used Aberdein Considine for the sale of our former house and purchase of our new one. From start to finish the staff were supportive, professional and very knowledgeable about the market. This resulted in a very smooth process, with excellent updates and information at every stage. I would have no hesitation in using Aberdein Considine in the future and would highly recommend them.
5/5
TrustpilotTop service
Top service! From start to finish, Aberdein Considine kept us fully informed and communicated at every stage. All of the staff were extremely knowedgable and helpful in making what is normally a stressful process as swift and stress free as possible.
1/5
TrustpilotDO NOT USE THIS COMPANY
If your mortgage lender offers you this company to do the legals DONT USE THEM! Totally incompetent. Cost me over £200 because they got the completion date wrong. I had to constantly chase them, waiting in 30 minute telephone queues. When I raised a complaint in early May 2022, I heard nothing and it’s now 27th June. Appalling company that ont deserve a license to practice!
5/5
TrustpilotExcellent service
Excellent service; great rates. The team were pleasant, attentive, supportive and kind. They were always willing to give their time. I'd really recommend them--much better than other solicitors we have used.
1/5
TrustpilotPoor communication during remortgaging…
Poor communication during remortgaging process. Impossible to reach anybody on email (nobody responds - just get auto responders). Phone lines are barely staffed and it take ages to get through. Seemingly staffed by trainees with limited knowledge.They missed my completion date even though they had all details for weeks. Now paying higher variable rate with original lender - thanks very much.
5/5
TrustpilotBrilliant service from Aberdein…
Brilliant service from Aberdein Considine from beginning to end; from Kelly Ann Hay’s stellar work and advice as valuer, the marketing, through to the legal and conveyancing work. Nothing was too much trouble and they had our property under offer within five days! Do yourself a favour and go with the best if you want your property sold. Can’t recommend them highly enough.
5/5
TrustpilotThoroughly recommend this company
I have used Aberdein Considine on a few occasions now and my most recent experience has been very positive.The sale of my property went very smoothly and the information and advice provided was timely and thorough.I would thoroughly recommend this company.
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Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
