5/5
TrustpilotExcellent service
Excellent service. Krysia made the entire process of sorting out our remortgage easy, was incredibly helpful throughout and provided regular updates.Would thoroughly recommend.
Trusted Agent profile · Stirling
Aberdein Considine Stirling reviews
★★★★★
1,217 reviews across 2 platforms
23, Port Street, Stirling, FK8 2EJ
Part of Aberdein Considine, see every office.
Aberdein Considine's office in Stirling, at 23, is rated 4.4 out of 5 across 1,217 reviews on two platforms, including 27 Google reviews rated 4.5.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
Reviews
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional!
I've been using AC&Co for the past 15 years, from sales, to rentals, to family law. The Team have always provided a great service, honest advice, and had my best interests in mind. Highly recommend the Team!
5/5
TrustpilotPurchasing and selling property
I was very pleased with the support and help I received from the Westhill branch of Aberdein Considine. My house was sold very quickly and efficiently and the girls found me a bungalow to purchase. I was kept informed at every stage and found the whole experience very reassuring. This is the second time I have used the Westhill branch and would have no hesitation in recommending Aberdein Considine to anyone.
5/5
TrustpilotWe received great service using…
We received great service using Aberdein Considine for buying our first home. We used Karen for our mortgage and Jordan as our solicitor and were kept up to date throughout and the process was stress free. The property team were extremely helpful and pleasant when arranging appointments too. Would highly recommend.
5/5
TrustpilotGreat support and advice throughout
This was our second time buying/selling with Aberdein Considine and can't thank them enough. The Lothian Road branch in particular have been fantastic. They gave us good, solid advice during the recent turbulent months of the property market, whilst also being understanding and supportive throughout. I feel like i've spoken to almost everyone in the office, and they've always been happy to help! Becky and Alana in particular have been excellent.
4/5
TrustpilotRetained performance under the new regime.
After many years of relying on Russell & Aitken I was rather disconcerted to learn that the business had amalgamated with the larger Aberdein Considine.I was somewhat relieved to learn however that there was continuity by way of Dianne Paterson, Lynda Gibb and Liz Banks, on reception.Our property sale was handled seamlessly by the former familiars in the manner had come to expect from past experiences with R. & A.
5/5
TrustpilotA highly skilled
A highly skilled, dynamic, and very professional team. I had encountered problems selling my property with another agency, and I had been waiting for months. With them, the house was sold at the price we wanted in just 10 days!!! I highly recommend this agency.
5/5
TrustpilotI’ve used Aberdein Considine for buying…
I’ve used Aberdein Considine for buying and selling a few times now, each experience was faultless from start to finish. Professional staff who make you feel well looked after, nothing is too much trouble I wouldn’t use anyone else.
1/5
TrustpilotPLEASE AVOID AT ALL COSTS
I'm a mortgage broker whose been unlucky to have this mob instructed as a 'free legal service' for a few clients by the lender. Shocking service. Should be able to put zero stars. Emails just bounce back, phone rings out, impossible to communicate with. Even the lenders tell us that they're bad and always getting complaints. If you get the opportunity with your lender, take the cashback offer and instruct your own solicitor.
5/5
TrustpilotExcellent service
Excellent service extremely helpful in every way. Second time I have used Aberdein I would highly recommend them. The staff are so pleasant and efficient always there to answer your call regardless off what you want to know. They deliver in every aspect from selling your property to after care for their clients. In both situations my properties were sold so quickly. Thanks to you all for your time and patience.
1/5
TrustpilotTHIS IS HOW THEY TREAT CUSTOMERS/BROKERS
I am mortgage broker and referred a case to them, I spoke to their manager BEN, this guy have no clue on what is going on. I don't know why the review has no negative star and need minimum 1 star as minimum (I would love to give them minus 10 star if available negative scoring). This company has no sense of business, a simple re-mortgage case was stretched 3 months plus time and asking for redemption figures 2 times and this figures expire before completion. Manager has no clue on what is going on the case and upon asking any question they say "We don't Know". I am sure they do not like to hear this answer for their self.
1/5
TrustpilotAtrocious, unbelievable, horrendous! Avoid!!!
Atrocious. PLEASE AVOID!!!Dear Aberdein Considine, in dealing with my remortgaging application, your service was WORSE THAN atrocious! By mid June, I had to chase up the mortgage by myself with the new bank, who told me that an offer had been made on the 8th of May and that it was with my solicitors (you!). However, your team sat on this for over a month. When I phoned, I got some nonsense about email and paper comms, and other such excuses.Likewise, after my remortgage was done, I was still getting notices of non payment from my previous lender, who, on my phoning them, said did not know that they had to close my mortgage account. I asked why and they said your solicitor You!) should have informed them. The people I spoke to in your team were friendly, but your organisational process is poor. It really is unacceptable,. You left me for a month on variable rates paying more than I should, because of your carelessness, and what's worse, no one actually apologised!
5/5
TrustpilotAs a landlord and later
As a landlord and later, when I came to selI my property, I have found Aberdein Considine helpful and efficient throughout. Their services have provided peace of mind and value for money. The members of the team have been great to deal with over the years - personable and professional.
1/5
TrustpilotPoor Poor Service
We were allocated this lot as part of a remortgage package. This simple remortgage has taken over 4 months. I was asked for further documentation which I duly sent the same day... I followed with a phone to check it was sufficient 4 days later and they confirmed it was and told me that it had been forwarded to the completion team and I would here something in 4 days... 4 weeks later I recieved another email requesting further information.. I think it took 3 redemption figures from ,y existing lender before it was finally completed.I was literally one day from cancelling the whole thing and starting with someone new.Aberdein Considine please do not bother replying saying you would like to look into it as you have said this to so many people leaving a simialr review. You are obviuosly unable to improve or worse, you dont care about your clients at all.
5/5
TrustpilotBrilliant, understanding service
I sold my property through this branch and was very impressed with the whole process. I was selling from overseas and the entire team could not be more understanding & comprehensive in their handling of the entire process. The staff were flexible, insightful and supportive throughout the whole process from Susan and Douglas to Morven.Would not hesitate to recommend.
5/5
TrustpilotHouse Sale
The service we’ve had from Aberdein Considine has been absolutely first class & Sylvia we’ve been dealing with has carried out her job to a very high standard,thanks for everything you’ve done for us & would highly recommend Aberdein Considine
1/5
TrustpilotWasted time
What is the point in having online forms to sign and fill out if you still have to return hard copies anyway. If you have to send one you may as well send the all. Also the online system is not clear or the easiest to use, I would just avoid it altogether. Lenders choice, I certainly would not use them.
1/5
TrustpilotGoing through remortgage using this…
Going through remortgage using this outfit , they have had all signed documents from us ( plus signed witness personal guarantee forms , current lender statements account )details from us for over 4 weeks. Remortgage offer was dated 11/03/22 , it expires 09/06/22 . The item outstanding was for them to request a redemption statement, to date 3 weeks this still is outstanding. We are likely to lose the remortgage offer. Total shambles
5/5
TrustpilotHighly recommended.
We had excellent service from the Aberdein Considine property team in Inverurie. Special recognition is due to Jessica, who did an excellent job of preparing the marketing package (Home report survey / photography / video tour were all done in a single day), and the rest of the team then guided us exceptionally well through the following sale and purchase process.
5/5
TrustpilotExcellent service
From Caitlin’s first visit to the day we collected the keys from Moira we had excellent customer service and guidance from all the staff which made the whole process straight forward. We would highly recommend them to anyone looking to buy and/or sell.
5/5
TrustpilotProfessional, approachable and Friendly
Having used the services of AC a number of times they have never let me down, they make selling a house so easy. Stephen Simpson and all of the office staff are so professional and also friendly which makes the experience so much better. If you are considering selling your house please do not hesitate to use the services of AC.
5/5
TrustpilotExcellent service from the staff when…
Excellent service from the staff when selling my home. They took care of all viewings on my behalf which was a massive help and kept me updated throughout on feedback from viewers and ensured the sale was quick and stress free.
5/5
TrustpilotAberdein Considine made purchasing a…
Aberdein Considine made purchasing a flat a very easy and straightforward process. Samantha the solicitor, Kassie the mortgage advisor and Samantha the paralegal were all so helpful and explained the process as we went along. What could have been a stressful process was very stress free. I would recommend using Aberdein Considine 100%.
5/5
TrustpilotFive star process and staff!
After using aberdein considine to buy and sell, we wouldn’t go anywhere else. Brilliant service from start to finish. The staff can’t do enough for you, you’re all brilliant! Made the whole process easy. Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Aberdein Considine hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stirling.
