2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
Trusted Agent profile · Stevenage
Taylors Lettings Stevenage reviews
★★★★★
379 reviews across 2 platforms
13 Queensway, Stevenage, SG1 1DA
Taylors Lettings's office in Stevenage, at 13 Queensway, is rated 3.9 out of 5 across 379 reviews on two platforms, including 243 Google reviews rated 4.8.
Reviews
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
5/5
GoogleTaylors is a fantastis agent to work with in the selling of our property. i could not ask for anymore support. Chloe Eley assisted me in obtaining a mortgage for buying another property and i could not believe how much effort she puts into ensuring i get the best mortgage offer.... i can not thank this team enough.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
GoogleI am very pleased with the service I received from Taylor estate agent when I purchased my property. The staff are approachable, they are very kind and polite. Regular update was giving, they do all they could to support you. I recommend this fantastic agent to everyone that need their service.
5/5
GoogleEllie, Megan, Helen & Pete.... i had the pleasure in dealing with all of them and they are such a great team and very professional. Our house was sold within a matter of weeks and we have been updated every step of the way. Thanks again , Nickayla & Dan
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
GoogleVery friendly helpful team, highly recommendPositiveProfessionalism
Agent replied · 24 August 2024
Thank you for your 5* review and recommendation! Best wishes, Scott @ Customer Relations.
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
5/5
Googlejust about to buy a lovely house in Hitchin. and it's all thanks to the fantastic staff at Taylors in stevenage. they went above and beyond to find me my perfect new abode. so very, very happy, muchas gracias guys!!!!
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
5/5
GoogleChloe Eley has just helped us remortgage, she was so helpful and made the whole thing run really smoothly. Will definitely be going back when it's that time again. Would recommend 100%
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you Chris for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
1/5
TrustpilotTaylor’s in Abbeydale are the Worst…
Taylor’s in Abbeydale are the Worst Estate Agents ever! Extortionate fees and terrible customer service! Totally lied to me constantly!
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
1/5
TrustpilotTaylor’s Stevenage
5/5
GoogleThe service is good and the staff are friendly.
5/5
GoogleRating only, no written review.
Agent replied · 11 January 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 11 January 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Taylors Lettings Stevenage
How many reviews does Taylors Lettings Stevenage have?
Taylors Lettings's Stevenage office has 379 reviews across two platforms: 243 on Google, 136 on Trustpilot (across the whole business).
What is Taylors Lettings Stevenage's rating?
Taylors Lettings Stevenage is rated 3.9 out of 5 across all 379 reviews, and 4.8 out of 5 on Google from 243 reviews.
Where is Taylors Lettings's Stevenage office?
Taylors Lettings Stevenage, 13 Queensway, Stevenage, SG1 1DA.
