Trusted Agent profile · Stevenage
★★★★★
1,493 reviews across 1 platform
Stirling Close, Stevenage, SG2 8TG
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Stevenage, at Stirling Close, is rated 4.9 out of 5 across 1,493 reviews on 1 platform.
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Simon Cowdrey
A big thank you to Simon Cowdrey for fixing the cracks in ceiling and along the staircase skirting. Simon is very nice and professional. He has also given me a lot of knowledge about home maintenance and repairs. I really appreciated his patience for all my stupid questions.
5/5
TrustpilotRaalf Fallaha was punctual
Raalf Fallaha was punctual - very helpful as I have previously experienced when he has been to resolve issues. Goes above and beyond in my experience- thanks
Hello JVP, Raalf will be pleased to see your review, and we are happy to hear he was helpful.Many thanks, Hill Customer Service
5/5
TrustpilotI recently had Phil repair my door…
I recently had Phil repair my door handle, and I couldn't be happier with the service. Not only was he extremely friendly and nice, but he also approached the job with utmost professionalism. He arrived on time and completed the repair efficiently. I highly recommend Phil for any handyman needs!
2/5
TrustpilotOne more post complaints
One more post . The neglect of mums personal possessions was totally irresponsible . Missing items constantly . The room wasn’t clean . Just disrespect if the patients well-being mainly due to the lack of staff . Changes need to be made to ensure the wellbeing and safety of these vunerable people . Employ more staff ! It’s rediculous how much hill care group is making yet still these people are not being cared for properly . I have worked in the care industry for years . And before I’m critised for not taking care of mum . I did for as long as I could . The staff upstairs are fabulous but extremely overworked . You as a company need to value more the staff currently there . Thankyou
5/5
TrustpilotBradley Sullivaw is such a good builder…
Bradley Sullivaw is such a good builder and he did a great job. Punctual and the work is good.
Hello Allison,Bradley will be pleased to see your review, and we are happy to hear his service was excellent.Many thanks,Hill Customer Service
5/5
TrustpilotAn Angel from Hill
My family would like to express our sincere thanks to "Faik" who has been doing very outstanding jobs today. He has been very caring to my family as usual.We reported a water leakage in one of our bathroom last month. It was repaired about 2 weeks ago, he came today, with a device, to do a very careful inspection for us. He then confirmed with his big smile, no more leaking, it was fixed! He does understand our worries and share our happiness. Well done Faik! He also helped to repaint our door today as it was damaged and some paints fell off. Actually this is his second visit for the door issue as he could not find the exact right paint for the door last time. He refused to do a so-so jobs as he take his job very seriously.He also suggested to repaint the ceiling, caused by the water leak, anytime but he suggested us to wait as he can resolve other issues , if any, altogether. This will help him/ his company to be more efficient and productive. We are impressed by his caring to customer and to his company.We wish him and Hill all the best in 2023.With Best RegardsTK Leung
Hello Mr T Leung,We are delighted to hear that you are happy with the service you received, and we will be sure to pass your message on to Faik.We wish you and your family all the best in your in your new home.Many thanks,Hill Customer Service
5/5
TrustpilotGreat service
A big thank you to Terry Evans.He was polite and friendly. Managed to fix everything in a short time. Would recommend them!
Hello Asviniya,Thank you for your positive review commending Terry for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotWhat a gentleman
What a gentleman, Andy Delaforce got me into my flat, I had broken my key in the lock, he got it out then made sure my spare key worked, thank you Andy
5/5
TrustpilotExcellent service
Alan Deadman came over to investigate an issue in my bathroom and I was really pleased with his service. I felt like a valued customer and Alan was willing to explore a number of different avenues to get to the root cause. Thank you Alan
5/5
TrustpilotMike Lewis is always polite and…
Mike Lewis is always polite and professional when he has done any work at our property. He is very trustworthy and a conscientious worker and will always explain what work is being carried out. If any work is to be done I would recommend Mike without any hesitation.
5/5
TrustpilotAlan deadman
Alan deadman was very quick to come out and managed to help with an issue with my front door. I was able to get back in my flat, and Alan was very efficient
5/5
TrustpilotHill service. Good or Bad??
Today I experienced a 5 star world class service from Hill. "Falk" has been doing a wonderful job for us. His positive attitude, technical knowhow and kindness impressed me the most. Special thanks also to Hill Customer Service Manager Mr Darrell Roome, he has been helping us to resolve a lot of issues. He always try his very best to find different solutions to help us. We is a very care and efficient person. We are 200% satisfied with the Hill service. Thanks. TK Leung
Hello Mr T,Thank you for leaving such a detailed review. We are glad to see everything got dealt with promptly and we will pass on this message to Faik. Many thanks, Hill Customer Service
5/5
TrustpilotSimon Cowdrey from Hill Ops
I worked with Simon Cowdrey from Hill’s Ops on a repair work of my doors. I do have experience worked with him a few times before. He always helpful, friendly, reliable and never make me disappointed , recommended and a thumb up.
5/5
TrustpilotDaniel was very professional
Daniel was very professional. Arrived promptly, got the job done and left the room clean after work was complete.
Hello Matt, Thank you for your review. We are happy to see you were pleased with Daniels work. Many thanks, Hill Customer Service
5/5
TrustpilotGreat service from Richard
Richard was brilliant in resolving the issue with my wardrobe. He was extremely professional and went above and beyond to to fix my wardrobe.
Hello Ketan, Thank you for your review. We are glad to see your issue was resolved by Richard, he will pleased to hear your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotGreat Workman
Mike Lewis was a very plesent,obliging Gentleman who went out of his way to get my job done.
Hello Samantha, Mike will be pleased to see your review, and we are happy to hear he was helpful.Many thanks, Hill Customer Service
5/5
TrustpilotGreat service from Hill
Very prompt and efficient service by Hill. Employee was friendly and helpful with his instructions. Thank you Michael Chapman
Hello chris, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotPaul Coppen was brilliant
Paul Coppen came to my new build house to fix a few issues that were found after we moved in. Paul was very friendly and brilliant. He fixed all issues on time.
5/5
TrustpilotRaalf originally came to see about a…
Raalf originally came to see about a crack in the ceiling but suggested leaving it as it’ll look worse if it was plastered which is fine as long as it’s not gonna cause any issues in the future. Instead he sorted out all the seal that goes round the windows and bathroom which was coming off and also removed the paint from the balcony door windows which I was unable to do. He also checked the fan in the bathroom as it was told previously that it wasn’t working but he showed me that it’s working fine. Really appreciate his help he did an amazing job. Then you mate
5/5
TrustpilotIt is my lucky day to have Paul Iambert coming
It is my lucky day !I have this super handyman Paul Iambert come and finished 3 jobs in this morning. It includes ...1. fixing the floor which keep making some creepy sound when stepping on it.2. fixing my wardrobe door which suddenly fail to soft close.3. resealing my window and repairing a tiny crack on the wall.He is polite and gets the jobs done efficiently. It is perfect and I am happy now.Paul, cheers, thank you so much!
Hello, Thank you for taking the time to leave such a positive review. We are happy to hear that Paul was able to rectify your issues efficiently. We will be sure to pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotAndy Delaforce above and beyond
Andy Delaforce repaired damage done to walls when splash back was replaced. Looked like new. Whilst here he found a problem with front door and fixed that. He also touched up scratch marks caused by Hillarys blind fixture. Above and beyond. Thank you Andy.
5/5
TrustpilotMillside Grange
As I am near to moving into my new home at Milside Grange this week, I wanted to thank both Linda Goodman and Angela McDonagh for making my journey seamless, stress-free, and even enjoyable from start to finish
5/5
TrustpilotAll issues with wall is now fixed we…
All issues with wall is now fixed we are very much happy with peter miller … he is so helpful wonderful person..thanks to hill for choosing him
5/5
TrustpilotThe workman was courteous and friendly
The workman was courteous and friendly. He did not leave the place dirty. Job was done to satisfaction.The other job explained why he could not do it today and was honest about timescale.
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