Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy experience with Hill is great
My experience with Hill is great. Their customer care team is very responsive. So far all my issues have been cleared very quickly. Nicole is a very good customer care team member. Thank you!
Mr · 19 August 2023
Agent replied · 13 June 2024
Hello Mr Jiang, Thank you for your positive review. It's great that the team provided you with their expertise and were able to demonstrate Hills commitment to excellence. We will pass on your kind words.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotChloe has been excellent!
Chloe has been excellent throughout the process of purchasing my property at Timberworks in Cambridge. I’ve been kept updated regularly and offered help whenever possible. Thank you again for all your help and assistance!
A · 11 August 2023
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a review. We are so glad you are happy in your new Hill home. We will pass on your gratitude to the team.Many thanks,Hill Customer Service
★★★★★ 4/5
TrustpilotBathroom touch-up
Peter was helpful and courteous and did a good job touching up the bathroom with new sealant and paint where the wall had been marked. It looks as good as new again. Only criticism is that it took rather longer than I expected (because of having to wait for paint to dry)
Sue · 10 June 2024
★★★★★ 5/5
TrustpilotGreat work from Michael and Hill
I had a small issue with my sink and Michael Perry was sent to sort it ourt Michael was really helpful and took my problem very seriously even though it was only a minor issue. Really appreciate the work done by Michael and Hill more generally.
India · 19 September 2024
★★★★★ 5/5
TrustpilotSmall snagging job
We had a small snagging job that needed doing. Phil attended to complete the job. He was very punctual, friendly and took the time to check the job that needed to be done, before he carried it out promptly, to a high standard. Once completed he talked me through what he had done, to ensure I was happy with it. Although the job was only a small one he carried it out professionally, with ease and care, with a positive can do attitude. Thank you.
JG · 26 September 2023
Agent replied · 13 June 2024
Hello JG, Phil will be happy to see your positive review. We are glad to see that Hill is providing excellent work.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotProfessional renovation worker
RaalF Fallaha is a professional and a good worker. Not only on time but also tell you every renovation works in details. Besides, he is a responsible and enthusiastic person as well. Highly recommended!
Fan · 31 July 2023
Agent replied · 13 June 2024
Hello Fan,Thank you for sharing your positive experience with us. We will pass on your feedback to Raalf.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotRichard Ryan carried out end of defects…
Richard Ryan carried out end of defects jobs on my property. He was friendly, thorough and all jobs were completed in good time to a high standard. Thanks Richard! :)
Roxy · 24 April 2025
★★★★★ 5/5
TrustpilotHad some work done in the house today…
Had some work done in the house today by Faik. He was absolutely brilliant! Very professional and was more than happy to answer my questions. The work Faik completed has made such a difference to the house. Thank you so much Faik! He is definitely an asset to the company.
Hawa · 5 July 2024
★★★★★ 5/5
TrustpilotTimely and courteous service
Simon Cowdrey was my technician for a bathroom floor leak in my flat. On both occasions, Mr. Cowdrey arrived on time and explained each step of the investigation and repair process to me prior to taking action. He was friendly and courteous in all our interactions. A true professional!
Jason · 22 July 2024
★★★★★ 5/5
TrustpilotProfessional as always
As always, Mike Lewis was very friendly and helpful. He fixed my garage door swiftly. He even explained to me what the problem was. Thank you again Mike for your help.
CC · 29 September 2023
Agent replied · 13 June 2024
Hello, Mike will be happy to see your positive review. We are glad to see that Hill is providing excellent work.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotThanks to Hill customer service…
Thanks to Hill customer service especially Keeley and operatives Simon and Bradley for their recent support. Sorry it’s taken me a while to post this review.
Mrs · 16 January 2024
Agent replied · 13 June 2024
Hello Mrs A, Thank you for taking the time to leave a review, we appreciate your feedback. We will be sure to pass your kind message onto Keeley, Simon and Bradley. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotThank you Peter Miller!
Big thanks to Peter Miller who has attended several times to fix snags in my new apartment. Very friendly and helpful and always going the extra mile to fix other things around my apartment. Thank you!!
N · 28 April 2023
Agent replied · 13 June 2024
Hello, Thank you for your feedback, we are glad Peter has provided our usual high levels of customer service. We wish you all the best In your new Hill home. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotPeter Hill and Grahem
I had a visit today from Graham and Peter Hill. They done an amazing job with treating and protecting the defects in my Property and handled everything with care. Resolved all of the defects that were raised, reported in detail of the next steps. Really appreciate all the tasks they completed in good time.
Paige · 18 December 2025
★★★★★ 5/5
TrustpilotHappy with the fixes by Mike Lewis
We needed few small fixes to be done to our home: painting, filling small hole in the wall. Mike was very friendly and proffessional. He respected our property and ensured to do not damage anything and cleaned after himself. All the work has been done to very good standard.
Łukasz · 5 July 2024
★★★★★ 5/5
TrustpilotRichard Ryan came to fix my wall cracks…
Richard Ryan came to fix my wall cracks for me today and this was supposed to be a two day job but he managed to complete it all within 4 hours! Great service, very efficient!
Grilled · 21 May 2026
★★★★★ 5/5
TrustpilotHad Andy Delaforce and Bradly Sullivan…
Had Andy Delaforce and Bradly Sullivan from Hills come out to us to make good on a kitchen wall after it had to be opened up to to replace some pipes.Very helpful and freindly. divered a great job, can't see where the holes were and lovely and clean when they were done as well
Adrian · 23 December 2024
Agent replied · 13 June 2024
Hello Adrian,Thank you for your positive review. It's great that the team have provided you with their expertise and were able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotAlan Deadman from Hill
Alan Deadman from Hill came over to help fix our window and was absolutely lovely and friendly. He took his shoes off at the door without needing to be asked and answered all of my annoying questions! Even though the job turned out to be bigger than first thought and he was unable to completely fix it he talked me through everything and I would be more than happy to have him over again. Very pleased!
Blake · 16 November 2023
Agent replied · 13 June 2024
Hello Blake,Thank you for your positive review. It's great that Alan has been able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotGreat service
Great customer service by the whole team and good quality build. Friendly and communicative. Special thanks to Claire, Charlie and Alan for helping my move to go smoothly and being responsive to queries.
Lauren · 11 July 2023
Agent replied · 13 June 2024
Hi Lauren,Thank you for your review. We will be sure to pass on your kind words to everyone involved.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotEnd of warranty repairs
Raalf Fallaha was lovely very friendly, kind and helpful fixed the issues quickly with no problems. Professional and polite thanks very much for your help
Della · 19 January 2024
Agent replied · 13 June 2024
Hello Della,Thank you for your review. We are happy to see you were pleased with Raalf's work.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotPolite, on time and professional
We had some defects that need to be done. Simon Cowdrey was helping us to install our fridge cabinet door. He is polite and punctual as we told him that we have to go back to work and he is able to do his job professionally and on time.Thank you Simon x
Consumer · 29 April 2024
★★★★★ 5/5
TrustpilotBarry the handyman was quite amazing…
Barry the handyman was quite amazing with the mastic work. He also found out the issue with my shower door and exhaust and fixed it without me raising the issue. Such a pleasure.Thanks Claire for sending handyman and ijc contractors on emergency to address the leak issues
Pramodh · 24 July 2024
★★★★★ 5/5
TrustpilotMike Lewis is one of the best…
Mike Lewis is one of the best contractor I know. He carried the work in a very effective way. We were more than satisfied for all his efforts.
Kunal · 2 November 2023
Agent replied · 13 June 2024
Hello Kunal,We will be sure to let Mike know you were pleased with his work. We appreciate your feedback.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotMike Lewis did a great job! 👏
Mike was sent by Hill for paint and mastic work, and also to mend the watery patch on the ceiling due to a leak. He a did great job - stellar clean work and also was kind enough in helping us with setting up a board on the wall. Thank you Mike 🙏
Karan · 29 March 2024
★★★★★ 5/5
TrustpilotMichael Chapman review
Michael Chapman was extrenely professional and friendly. Michael arrived exactly when I was expecting him and completed all jobs required, and even went further by helping us with an additional issue we have recently found with an internal door which he did not have down to do. We really are grateful for that.
Victoria · 26 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.