5/5
GoogleExcellent service from Louise
Trusted Agent profile · Stapleford
Verified
Robert Ellis Stapleford reviews
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Awards
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
Google5/5
GoogleMillie was very helpful, quick to answer any questions and the service all in all was a good experience. A lot of the stress was removed and Millie made sure I new everything I needed to know before and during the moving process.
5/5
GoogleAn excellent service was provided especially by Debbie Marlow who facilitated the sale of my late mother’s property in Sandiacre.
Agent replied · 25 October 2024
Dear Barry Kenney, Thank you for your outstanding five-star review. We are thrilled to know that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Our team is dedicated to providing exceptional service, and your positive feedback serves as great motivation for us. We appreciate your trust and look forward to assisting you again in the future. Best Regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWe had a really good experience with Robert Ellis - Millie showed us round the property and helped us secure it, she was professional and efficient and made everything as straight-forward and easy as possible - she made it amazingly painless! She was really friendly, as was everyone else we have dealt with. Thank you!PositiveProfessionalism
Agent replied · 9 January 2025
Dear Eilidh Mackay, Thank you sincerely for your positive feedback. We are delighted to hear that Millie and our team provided you with a professional and hassle-free experience. Your kind words are greatly appreciated and will be shared with our team to encourage continued excellence in service. We are pleased to have met your expectations and look forward to assisting you in the future. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleDefinitely 5 stars ⭐️ . The team is very kind and super helpful, especially Millie. She was so keen to help and responds quickly to all our queries. Thanks Millie so much and Thanks Robert Ellis.
5/5
GoogleA smooth and efficient service from start to finish and Debbie could not have been more helpful at the Stapleford office. Thank you!
Agent replied · 25 October 2024
Dear S, Thank you for your outstanding 5-star review. We are delighted to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your feedback is greatly valued and motivates our team to continue delivering exceptional service. We appreciate your trust in us and look forward to assisting you in the future. Best regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleThank you to Nathan for showing us around a property last week. He was very accommodating and friendly (despite us running late!) This made for a pleasant viewing and I would definitely recommend.
5/5
GoogleIt has been a real pleasure to work with Debbie on our purchase case. I would really recommend Robert Ellis for your sale or letting a, we have not got any problems with them so far.
Agent replied · 25 October 2024
Dear Gabriela Georgieva, Thank you for your outstanding 5-star review! We are thrilled to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Our team is dedicated to providing exceptional service, and your feedback inspires us to continue striving for excellence. It is truly gratifying to know that we have met your expectations. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleMillie has been a wonderful agent, helping us with everything we have queried! Thank you for renting us this lovely home☺️
5/5
GoogleWe have recently moved into a new property, Millie and Alex from the Stapleford branch were super helpful and efficient, the whole process was smooth and handled professionally,we were kept informed every step of the way. Thank you to the Stapleford team also,we love our new property.
Agent replied · 25 October 2024
Dear Doris Uche-amadi, Thank you for your glowing review. We are thrilled to hear that Millie and Alex provided you with such exceptional service during your move. It's wonderful to know that our team at the Stapleford branch ensured a smooth and professional experience. Your kind words are truly appreciated, and we’re delighted that you're enjoying your new property. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleGreat experience renting with Robert Ellis, they were helpful and supportive throughout the process. Millie and Wendy in particular have been amazing and helped me with any issues both before and after moving in. Really reliable, highly recommend!
Agent replied · 25 October 2024
Dear Sarah, Thank you for your kind words and outstanding 5-star review. We are delighted to hear that your experience with Robert Ellis was positive and seamless. Millie and Wendy will be thrilled to know they were able to assist you effectively. Your recommendation means a lot to us, and we truly appreciate your feedback. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleRobert Ellis were very helpful during a prolonged and difficult exchange. Debbie Marlow and Nathan Henshaw from the Stapleford office were particularly supportive and we were pleased to be kept informed of progress when no information was forthcoming elsewhere. We have been very impressed with the professional, friendly and personal service.
Agent replied · 25 October 2024
Dear Neil Verran, Thank you for your outstanding review. We are delighted to hear that Debbie Marlow and Nathan Henshaw provided you with exceptional support during your prolonged and challenging exchange. Your commendations for our professional, friendly, and personal service at Robert Ellis Estate Agents & Lettings Stapleford are greatly appreciated. Keeping you informed throughout the process is our priority, and we are thrilled to have met your expectations. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleGreat service received. Natalie was a breathe of fresh air. Really knowledgeable and helpful.
5/5
GoogleSold our house just before lock down within 5 days. Nathan, Debbie and the team did a fantastic job of supporting us and our buyers through everything. Very professional throughout and made it as stress free as possible. Definitely would recommend!
5/5
GoogleRobert Ellis has sold my late mothers bungalow . The staff were fantastic through this difficult process, particularly Debbie Marlow who kept me ip to date with everything and made the process easy to understand , i cant praise her enough. First class service !.
5/5
GoogleWould like to say a massive thank you too Millie Sutton and Amy Sanderson on helping me and my partner get a property! Amazing service from start to finish, always kept us updated always answered any questions and always remained professional! Best letting agent we have used! Thanks again
Agent replied · 25 October 2024
Dear Chloe Higton, Thank you for your glowing review and for recognizing Millie Sutton and Amy Sanderson’s exceptional service in securing a property for you and your partner. We are delighted to hear that our professionalism and communication met your expectations, and we aim to maintain these high standards. Your kind words mean a lot to us, being acknowledged as the best letting agent you have used is highly rewarding. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleThe first time I saw the company’s logo I knew this must be a sort of giant chain estate companies and I usually have no preference on them. However, the first impression that gave me when I got in touch with their staffs, I could feel the professionalism and efficiency from their team. Although I didn’t go further on a property offered by them at the end, I really appreciate their assistance. Please keep up the good work and don’t let me down if I had the chance to use your services in the future.
5/5
GoogleThe service has always been highly professional, they are very quick to respond and always greet you with a smile. Very friendly and approachable, yet always proficient. I would particularly recommend Amy and Wendy.
5/5
GoogleA massive thanks to Millie Sutton at Robert Ellis who was an incredible help and all-around great person who provided invaluable support with selling and finding a property - From Brian and Stella.
5/5
GoogleVery pleasant experience with Robert Ellis Stapleford. Alexandra was extremely professional and very responsive in ensuring the move to our new home was as smooth as possible. Very helpful and friendly interactions with everyone I dealt with in the office.
4/5
GoogleRecently used Robert Ellis Stapleford to rent out my house. They were great at finding me a tenant in quick time. Overall communications were good throughout. They were diligent in checks etc. Would recommend and I would use them again.
Agent replied · 25 October 2024
Dear TheLumley1, Thank you for your positive feedback and for choosing Robert Ellis Stapleford to assist with your rental needs. We are delighted to hear that you appreciated our timely tenant placement and diligent checks. Your recommendation and willingness to use our services again are highly valued. We continuously strive to enhance our communication and services to ensure client satisfaction. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleMillie Sutton is really kind and hard working, and made a difficult time in my life a lot easier. And for that I and my fiancé say thank you for your massive help.
5/5
GoogleWe used Robert Ellis when purchasing and selling our property. They were very professional, honest and efficient in getting things done. I would recommend them. Nathan and Debbie in particular where proactive and professional and provided a great service throughout.
Agent replied · 25 October 2024
Dear Arrun Kaur, Thank you for your glowing review and for choosing Robert Ellis Estate Agents & Lettings Stapleford for your property needs. We are thrilled to hear that Nathan and Debbie provided professional and efficient service throughout your experience. Your recommendation means a lot to us. We look forward to continuing to serve you in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleThe Staff at the Stapleford branch have done a great job of finding me a tenant. Friendly and professional, Wendy and Amy were always on call to give advice and kept me updated throughout the process. Would highly recommend.
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Questions about Robert Ellis Stapleford
Has Robert Ellis won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
