5/5
GoogleI have recently moved into a property managed by Robert Ellis. Millie has been absolutely amazing!!! She really worked so hard to get me what I was after. So very professional and ever so helpful! I’m so delighted I was able to meet her.
Trusted Agent profile · Stapleford
Verified
Robert Ellis Stapleford reviews
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Awards
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you for your time, very helpful.
5/5
GoogleWorked with Claire purchasing a property. Very easy to get hold of and made the purchase super easy. Already buying the next one! thank you Claire. Rae & Justin
5/5
GoogleI have just rented my first house with Robert Ellis Stapleford & couldn’t have asked for better service or a lovelier group of people, especially in the current Covid-19 situation. The team are professional, so friendly & have always gone the extra mile to make this process easy & enjoyable. I know I’ll be able to rely on them for any support in the future.PositiveResponsiveness, Quality, Professionalism
Agent replied · 9 January 2025
Dear Abi Lane, Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team exceeded your expectations during such a challenging time. Providing professional and friendly service is our priority, and it's wonderful to know that you found the process enjoyable. We look forward to supporting you in the future and helping with any of your needs. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWhat a fantastic service i recieved from Robert Ellis lettings in stapleford all 3of the ladies there but particularly Amy thankyou so much for all your hard work Amy you moved mountains to get me in to my property so quickly you couldnt do enough for me thankyou Gary
5/5
GoogleI can thoroughly recommend Wendy, Amy and the rest of the team at the Stapleford branch for letting. From our initial enquiry right through to the tenants moving in, the team were extremely professional and always happy to help. As new landlords this was very reassuring.PositiveResponsiveness, Professionalism
5/5
GoogleI can’t thank Millie and the rest of the Robert Ellis team (Stapleford) enough for all their help with this process. Millie kept me updated at every stage, was professional at all times and went above and beyond to give me the best experience finding my new home.
5/5
GoogleWe’ve just bought our first house with Robert Ellis in stapleford. Debbie has looked after us throughout this purchase and shes been brilliant! Everyone in the office that we’ve dealt with has been so kind, helpful and quick to respond to any queries I’ve had. Overall very professional and we’ve had a great experience!
Agent replied · 25 October 2024
Dear Elpida Pouliasi, Thank you for your glowing 5-star review! We are thrilled to hear that Debbie and our team provided you with exceptional service during your first house purchase. It is our priority to ensure all clients have a seamless and professional experience, and your kind words affirm our efforts. We greatly appreciate your feedback and look forward to assisting you in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleA great experience all round! Wendy and Charlie were fantastic and very professional. Thankyou for helping us find such a lovely home!
Agent replied · 8 June 2023
Thanks for your review Kat, really please we helped with your house search.
5/5
GoogleI would to like to thanks all the staff in Robert Ellis at Stapleford branch, they are so friendly and helpful. Especially Mr. Daniel Creswell, he is very efficiency, make everything going smooth.
Agent replied · 25 October 2024
Dear Jeffrey Ka Fai Ng, Thank you for your exceptional 5-star review. We are thrilled to hear that you had a positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Your feedback is invaluable and encourages us to continue delivering high-quality service. We truly appreciate your support and look forward to assisting you with any future needs. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI have worked with Robert Ellis Stapleford office for a number of years on the lettings side of the business and more recently the sales side with Debbie Marlow who I have found to be very knowledgeable, informative and professional. I would highly recommend Robert Ellis for all property requirements.
Agent replied · 25 October 2024
Dear Jason Johnson, We sincerely appreciate your glowing review and your continued trust in Robert Ellis Estate Agents & Lettings Stapleford. It's wonderful to hear about your positive experience with Debbie Marlow and our team. Your recommendation means a lot to us and inspires us to maintain the high standards of service you’ve come to expect. Thank you for your valued partnership over the years. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleVery pleased with the communication, professionalism and general help from Millie Sutton and the team at Robert Ellis Stapleford which allowed the process to run smoothly and quickly. Many thanks
5/5
GoogleLorraine went above and beyond, she was so lovely to work, great communication and was with us every step of the way for the purchase of our first home, can't recommend high enough!
5/5
GoogleI have been a landlord for nearly 40 years and can honestly say this is the best estate agents I have ever dealt with(and there's been a few!). I have used their services for nearly 5 years and believe every town should have one. Wonderful Wendy, magnificent Millie and great Guy. Thank youPositiveResponsiveness, Quality, Professionalism
Agent replied · 25 October 2024
Dear Caroline Doyle, We sincerely appreciate your generous review and are thrilled to hear about your positive experience with our team. It is an honor to be recognized as the best estate agents you have worked with over your esteemed 40-year career as a landlord. Wendy, Millie, and Guy are truly committed to professionalism and quality. Your endorsement means the world to us and inspires us to continue delivering exceptional service. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWe had a viewing last week with Lorraine from Robert Ellis and we couldn't recommend her enough she was extremely professional, very friendly and clearly an expert in her field. I hope to be doing all future viewings with Lorraine as she most defiantly adds to the experience.
Agent replied · 9 December 2024
Dear Tom Lowe, Thank you for your glowing five-star review. We are delighted to hear about your positive experience with Lorraine during your viewing. Her professionalism and expertise are indeed invaluable assets to our team. We strive to ensure every client feels supported and informed, and your kind words reinforce our commitment to excellence. We look forward to assisting you further in your property journey. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleGreat communication from start to finish from Debbie at Robert Ellis Stapleford branch. A very well run estate agent and would recommend to all.
Agent replied · 25 October 2024
Dear Matt Jemmerson, Thank you sincerely for your outstanding 5-star review. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford met your expectations. Your appreciation motivates our team to continue delivering exceptional service. We are grateful for your trust and look forward to assisting you in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI have recently let a property through Robert Ellis. The process and formalities were completed efficiently promptly and professionally by both Millie Sutton and Wendy West. They organised everything from completing electrical and gas safety checks to arranging for additional upgrading electrical work. I Would recommend them to any future potential landlords.
Agent replied · 25 October 2024
Dear Martyn Addison, Thank you for sharing your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that Millie Sutton and Wendy West provided efficient and professional service throughout your property letting process. We greatly appreciate your recommendation and look forward to assisting you again in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWe have been delighted with all that Robert Ellis lettings (Stapleford Office) have done in connection with the property which we have let over the past few years. We fully recommend them as providers of a most professional service, with a personal touch and always a readiness to help.
Agent replied · 8 June 2023
Thank you Christopher for your kind comments, really pleased you are happy with the service you have received.
5/5
GoogleVery supportive, and proactively set about selling the house, and looking after the viewings, excellent service
Agent replied · 9 January 2025
Dear Stephen Dutka, Thank you for your 5-star review. We truly appreciate your support and are delighted to have met your expectations. Your satisfaction is our priority. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleHad a viewing today with Helene she was very prompt in her timing and answered the questions we had. Thank you
Agent replied · 25 October 2024
Thank you for sharing your experience! We’re so pleased to hear that Helene made a great impression with her punctuality and helpfulness during your viewing. Providing accurate information and ensuring a smooth experience is always our goal. We appreciate your feedback and are here to assist with any further questions you might have.
5/5
GoogleGreat service from Robert Ellis, selling my late mothers bungalow. Efficient, courteous & respectful under the circumstances. From first contact with Nathan, and being regularly updated by Debbie, I would highly recommend.
Agent replied · 25 October 2024
Dear Sally Cometson, Thank you for your kind words and for entrusting us with the sale of your late mother's bungalow. We are pleased to hear that Nathan's initial contact and Debbie's regular updates contributed positively to your experience. We aim to provide efficient and respectful service, especially during sensitive times. Your recommendation is highly valued. Sincerely, Robert Ellis Estate Agents & Lettings Stapleford
1/5
GoogleMy girlfriend and I are needing to relocate to Oxfordshire so have been trying to find somewhere to rent. Found a nice property advertised by Newmans & enquired. Absar replied with some information but could not be flexible in viewings at all despite knowing it's a 200+ mile roundtrip for us. No weekend viewings. No virtual viewings.
5/5
GoogleThey were really professional during the whole purchase process, and this is not something you find in all the Estate Agents operating in the area. Debbie Marlow was always approachable and eager to help us during the process.
5/5
GoogleThank you to Nathan for showing us around a property last week. He was very accommodating and friendly (despite us running late!) This made for a pleasant viewing and I would definitely recommend.
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Questions about Robert Ellis Stapleford
Has Robert Ellis won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
