Trusted Agent profile · Stapleford

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Robert Ellis Stapleford reviews

★★★★★ Excellent

1,260 reviews across 1 platform

32 Derby Road, Stapleford, NG9 7AA

Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,260 reviews on 1 platform, including 1,260 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

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4.9 / 5

1,260

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stapleford office, from every platform, shown as written. First names only.

5/5

Google

Hi Louise Jowett Thank you for showing us round Very polite and knowledgeable and answered all our questions

Corrina · 22 August 2025

Agent replied · 22 August 2026

Dear Corrina Smith, Thank you for your wonderful 5-star review. We are thrilled to hear that your … More

5/5

Google

Louise jowett was very polite and very helpful and if we asked her anything she would find out

Michael · 22 August 2025

Agent replied · 22 August 2026

Thank you, Michael Newton, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know you had such a positive experience with our services. Your feedback is greatly appreciated and encourages us … More

5/5

Google

Louise Jowett in you Stapleford branch was absolutely brilliant. Super friendly and professional! Give her a pay rise!

Daniel · 22 August 2025

Agent replied · 22 August 2026

Thank you, Daniel, for taking the time to provide a 5-star review for Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your support and are thrilled to hear you had a positive experience with our services. … More

5/5

Google

Myself and my partner recently rented a property through Robert Ellis Stapleford and we both wanted to send our recommendations to anyone thinking of renting/buying through them. The team there made the whole process straight forward and any doubts we had were answered efficiently with a special note to Millie who primarily dealt with our queries and guided us through the process. Many thanks from us both.

Richard · 1 May 2023

Agent replied · 25 October 2024

Dear Richard Michael West, Thank you for your outstanding 5-star review. We are thrilled to hear that you and your partner found the rental process straightforward and our team's assistance invaluable. Your special mention of Millie is greatly appreciated and will certainly be passed along. Your recommendations mean a lot to us as we continually strive to offer top-tier service. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

They say a purchase of a property is one of the most stressful times. Well thanks to Robert Ellis Stapleford and one employee I have to make a special mention that being Lorraine Boothman was a complete pleasure from start to finish keep up the professionalism and great work would recommend to anyone buying or selling

Paul · 10 November 2022

5/5

Google

Straightforward and honest. I would happily recommend. Debbie Marlowe 5 stars.

Aziza · 22 October 2025

Agent replied · 22 August 2026

We sincerely appreciate the 5-star feedback, Aziza. Your positive rating for Robert Ellis Estate Agents and Lettings, Stapleford is truly encouraging for our team. We look forward to serving you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford

5/5

Google

Pleasure to deal with Ryan, things progressed quickly and efficiently throughout

Luke · 22 October 2025

Agent replied · 22 August 2026

Really appreciate your rating, Luke Lee! Your support means a lot to Robert Ellis Estate Agents and Lettings, Stapleford. Thank you for the 5-star review!

5/5

Google

Professional, trustworthy and honest team who know their business inside out.

Christopher · 22 October 2025

Agent replied · 22 August 2026

Really appreciate your 5-star rating, Christopher Lewin! We're pleased to know you had such a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback encourages our team to continue providing excellent … More

5/5

Google

Excellent professional advice given from start to finish, letting my father's property out. Very friendly and approachable. Nothing was too much trouble for them. Can totally recommend them. Wendy and Millie helped us to achieve everything necessary to put in place a good tenant and make this first time experience of renting out a property plain sailing. Thank you so much!

Jennie · 29 September 2023

Agent replied · 25 October 2024

Dear Jennie Dunn, Thank you for your outstanding five-star review and for choosing Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear about your positive experience with our team. Wendy and Millie are dedicated professionals, and it’s wonderful to know they made the process seamless for you. We appreciate your commendation and look forward to serving you again in the future. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

We have just exchanged contracts and this was our first time as sellers, so we were a bit nervous and not sure as to what to expect. We received an offer after our very first viewing and Debbie from the Stapleford office was amazing throughout the whole process. She kept us updated at all times and was very helpful in getting some important bits done toward the end, especially in terms of chasing and liaising with different people to make sure everything proceeded smoothly. Thanks a ton for all your hard work Debbie! - Jyo & IkerPositiveResponsiveness, Quality, Professionalism, Value

Jyothika · 27 August 2021

Agent replied · 25 October 2024

Dear Jyothika Kumar, Thank you for your glowing 5-star review. We are thrilled to hear your first selling experience was seamless and successful. Debbie's dedication to professionalism and efficiency exemplifies our commitment to clients. Your satisfaction with our service highlights the quality and responsiveness we strive for. Your positive feedback is greatly appreciated and motivates us to maintain the high standards you have described. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Millie dealt with us during out application process and was prompt with replies and always willing to answer any questions that we had. And since moving into thw property let by Robert Ellis we have been so impressed. There have been a couple of things we have needed to contact them about in regard to the house and every time they have dealt with our queries so swiftly and professionally. It has made us feel really valued and looked after, where we both had previous experience of feeling like an inconvenience to landlords/ letting agents in the past. We are so impressed by Robert Ellis as a letting agency, would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Lizzi · 27 August 2021

Agent replied · 25 October 2024

Dear Lizzi Ralling, Thank you for your fantastic review. We are delighted to hear about your positive experience during your application process with Millie and throughout your tenancy with us. It is our utmost priority to address all inquiries swiftly and professionally, ensuring our clients feel valued and well taken care of. Your recommendation means a lot to us, and we are thrilled to have exceeded your expectations. Best regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

I received excellent customer service from Robert Ellis, from viewing properties to signing my first tenancy agreement. They were courteous, professional and very prompt in keeping me up to date through the entire process. Millie who dealt with my application was superb, excellent and prompt in communication and treated me with care during this stressful time. I also communicated with Amy and the other members of the team and I cannot fault the service I received from them all. Joe who showed me around a couple of the properties was very friendly and happy to answer all my questions. I'm so pleased with the service I have received from you all. Many thanks to you for helping me find a home! :)PositiveResponsiveness, Professionalism

Ahlam · 27 August 2021

Agent replied · 25 October 2024

Dear Ahlam Riyashy, Thank you for your glowing review. We are delighted to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford has been so positive. Your kind words about Millie, Amy, Joe, and the rest of our team underline our commitment to providing courteous, professional, and responsive service. We are thrilled to have assisted you through the tenancy process and are pleased you found a home. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Robert Ellis are our go to estate agents for all our house related needs. They are trust worthy, thoughtful and helpful without pushing you into anything. They take time to listen to your personal circumstances and offer advice and guidance which is best suited to your needs. They understand the magnitude of moving house and the impact this has on the whole family. I would always recommend them to anyone. Particularly more vulnerable house sellers/ buyers- older people, first time buyers, single parent families etc. 100% trust worthy.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 27 August 2021

Agent replied · 25 October 2024

Dear Sophie Batten Holdway, Thank you for your glowing review of Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that our commitment to trustworthiness, thoughtfulness, and tailored guidance has made a positive impact on your experiences. Supporting clients through significant life changes is our priority, and your recommendation for vulnerable buyers and sellers is greatly appreciated. Your feedback inspires us to continue providing exceptional service to everyone. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Excellent service, professional in approach and ready to be flexible in marketing strategy, Robert Ellis did a great job selling our house. From an initial appraisal from Nathan to close support and excellent communication from our key contact Debbie we were very satisfied with the service we received. Always on the ball and ready to go the extra yard at what was not an easy time to sell a house they did everything we asked and got the house sold. Highly recommended.PositiveProfessionalism

Andy · 27 August 2021

Agent replied · 25 October 2024

Dear Andy Sheppard, Thank you for your generous five-star review. We are delighted to hear about your positive experience with our team, especially Nathan and Debbie. At Robert Ellis Estate Agents & Lettings Stapleford, we pride ourselves on professionalism and adaptability, and it’s gratifying to know we met your expectations during a challenging time. Your recommendation is genuinely appreciated, and we remain dedicated to providing excellent service to all our clients. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Louise jowett was very helpful and professional

Tony · 22 November 2025

Agent replied · 22 August 2026

Thank you, Tony Patsides, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are truly grateful for your positive feedback and delighted that you had such a wonderful experience with our service. Your support is highly appreciated. Robert Ellis Estate Agents and Lettings, Stapleford

5/5

Google

Punctual, polite and professional. 👌 Job well done. Thanks …

Marcus · 22 October 2025

Agent replied · 22 August 2026

We truly appreciate your 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford, Marcus Lewis. It’s great to know that our services met your expectations. Thank you for your support! Robert Ellis Estate Agents and Lettings, Stapleford

5/5

Google

We meet Louise Jowett who was lovely, very patient and knowledgable, thank you!

Ruth · 22 September 2025

Agent replied · 22 August 2026

Thank you, Ruth, for your 5-star review! We are thrilled to know your experience with Robert Ellis Estate Agents and Lettings, Stapleford was outstanding. Your satisfaction is our top priority, and we greatly appreciate your support.

5/5

Google

I spoke with Eva when looking to arrange some viewings, who was friendly, helpful and responsive.

James · 22 August 2025

Agent replied · 22 August 2026

Thank you, James Pearce, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know that you had a positive experience with our team. Your feedback is greatly appreciated and encourages us to … More

5/5

Google

We recently used Robert Ellis stapleford to market and tenant find for our rental property. Excellent and personal service from Nathan who visited the property and valued it and did the marketing. Equally excellent service from Millie who dealt with the applications and did the necessary checks to find us an excellent tenant. We are very happy as usual with Robert Ellis and hope to work with them again.

SE · 1 January 2023

Agent replied · 25 October 2024

Dear SE, Thank you for your outstanding review. We are delighted to hear that Nathan and Millie provided you with excellent and personal service during your recent rental property transaction. Your satisfaction is our top priority, and we are thrilled to have met your expectations once again. We deeply value your continued trust in Robert Ellis Estate Agents & Lettings Stapleford and look forward to assisting you in the future. Sincerely, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Amy and Millie were extremely helpful and quick in responding to any queries when we were arranging to let a property through Robert Ellis in Stapleford.

Rebecca · 8 June 2022

Agent replied · 9 January 2025

Dear Rebecca Richardson, Thank you for your outstanding review. We are thrilled to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Our team is dedicated to providing exceptional service, and your feedback validates our efforts. We strive to continue meeting your expectations in the future. Best regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

My husband and I have been using Robert Ellis services for 4 years now, and we have always found Wendy and the staff incredibly friendly, helpful and professional. I would definitely recommend Robert Ellis, from someone who has recently moved out of one of their properties into a new one, the process has been easy and the team have guided us every step of the way. Wendy at Robert Ellis is so lovely, and my family and I really feel like over the years she has always had our best interests at heart and has helped us wherever she can. Amy has also recently been someone who has been super helpful and is always a pleasure to talk to. Couldn't recommend this estate agency enough! 5 stars! *****

Laura-Jean · 8 June 2021

Agent replied · 9 January 2025

Dear Laura-Jean Barron, Thank you for your kind words and for taking the time to share your experience. We are delighted to hear about your positive interactions with Wendy, Amy, and the rest of our team over the past four years. Your recommendation is greatly appreciated, and we are pleased that we've been able to support you through your moves. We look forward to continuing our relationship and assisting you and your family in the future. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

We have sold two properties this year with Robert Ellis, Stapleford, and have received a great service both times. Debbie and Nathan are both professional, knowledgeable and helped us with every query we had along the way. We would highly recommend Robert Ellis to anybody who may be considering buying or selling a property in the Stapleford area.

Lynne · 15 October 2023

Agent replied · 25 October 2024

Dear Lynne Sansom, Thank you for your kind words and for placing your trust in Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear about your positive experiences with Debbie and Nathan. Your recommendation means a lot to us, and we are committed to maintaining the high standards of service you experienced. We look forward to assisting you and others in the future. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Friendly, helpful and knowledgeable staff

R · 22 November 2025

Agent replied · 22 August 2026

We truly appreciate your 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford. It's wonderful to know that your interaction with our team met your expectations. Your positive feedback is invaluable to us. Thank you for … More

5/5

Google

On time and gave useful information with a cheery attitude. Louise Jowett, many thanks.

Daniel · 22 August 2025

Agent replied · 22 August 2026

Thank you, Daniel Gilman, for awarding us a 5-star review. We are thrilled to know you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your satisfaction is our priority, and we look forward to serving … More

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Questions about Robert Ellis Stapleford

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.

Want Robert Ellis Stapleford to help?

Send Robert Ellis Stapleford a message.

What do you need help with?

Robert Ellis Stapleford will use your details to contact you about this. See our privacy notice.

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