Every review we hold for the Standish office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful and efficient and everyone…
Very helpful and efficient and everyone has been helpful and friendly
Brian · 19 July 2024
Agent replied · 28 August 2024
Dear Brian, Thankyou for your review and valuable feedback. We're so delighted to know the staff were very helpful and efficient. We hope you'll continue to be happy in your new home.
★★★★★ 1/5
TrustpilotANCHOR HOUSING ASSOCIATION NOT TO BE TRUSTED
ANCHOR HOUSING ASSOCIATION DEFINETLY NEED INVESTIGATING BY BBC'S PANORAMA A lot of the one red stars on trust pilot are true, especially the FALSE ASBOS that certain scheme managers are placing on good innocent tenants that have done no wrong, these VERBAL ASBOS that anchor staff are placing on tenants ,DO NOT EXIST
Confidential · 3 January 2024
★★★★★ 5/5
TrustpilotI was fortunate enough to recently take…
I was fortunate enough to recently take up residence at Anchor Housings Queen Elizabeth Court.The complex is immaculately kept, lovely gardens to relax in and great security, very important as I live alone.The manager, Lee, is very helpful and gets involved in any activities the residents organise.The company pull out all the stops to make sure residents are happy and every need is taken care of.Well done Anchor!
SusanPayne · 25 October 2022
★★★★★ 5/5
TrustpilotIn the short time I have been here
Knowledgeable and helpful Manager together with friendly residents which continues on a daily basis
Stuart · 23 May 2024
Agent replied · 12 June 2024
Dear Stuart,Thank you for taking the time to leave a review, it's much appreciated. We're glad to know how happy you have been with us so far and hope you'll continue to be happy in your new home.
★★★★★ 5/5
TrustpilotVery friendly and helpful
Woody · 6 November 2024
Agent replied · 22 December 2024
Dear Woody, Thank you for your review. Happy to hear that our colleagues have been friendly and helpful!
★★★★★ 4/5
TrustpilotWould have been better if repairs had…
Would have been better if repairs had been done before moving in
S · 27 June 2024
Agent replied · 28 August 2024
Dear S Ozkan, Thank you for your review. We are sorry to hear that the repairs were not seen to prior to your move in. If this has not been resolved, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
★★★★★ 5/5
TrustpilotLove it here
Love it here. Definitely best move I made . Friendly people and always something to do
Kfc · 10 April 2024
Agent replied · 12 June 2024
Thank you for your review and valuable feedback! We are happy to hear that you are loving your new home and keeping busy.
★★★★★ 5/5
TrustpilotPrompt answers to our queries
Mandy · 18 October 2024
Agent replied · 23 October 2024
Dear Mandy Page-Spillett, Thank you for your review! Happy to hear that all your queries are answered promptly.
★★★★★ 1/5
TrustpilotNear 2 years now and tenants dog still…
Near 2 years now and tenants dog still allowed to foul under our windows and Tennant allowed to store dog poo for weeks on end under our window Complain not any more, waste of time complaining .Hanover Surrey. Today this morning 30th July 2023 dog weeing under our window again, have photo sick of miss management on this estate.
Alan · 31 July 2023
★★★★★ 5/5
Trustpilotjust a easy experiance
Customer · 25 October 2024
Agent replied · 22 December 2024
Dear Customer cher,Thank you for taking the time to leave us a review. We're happy to know what an easy experience you had, and wish you all the best in your new home!
★★★★★ 5/5
Trustpilotvery friendly staff and nice studio…
very friendly staff and nice studio flat impressed so far
DANIEL · 19 July 2024
Agent replied · 28 August 2024
Dear Daniel, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff were friendly and helpful. We wish you the best of luck in your new home.
★★★★★ 3/5
TrustpilotWashing Machine
Need plumbing in for a washing machine urgently friends and family helping out at moment
Steve · 17 April 2024
Agent replied · 12 June 2024
Dear Steve, We're sorry to hear about the inconvenience your washing machine has caused. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.
★★★★★ 5/5
TrustpilotI’m happy with the sevice I received
· 4 September 2024
Agent replied · 23 October 2024
Dear Harrop, Thank you for your review! Delighted to hear that the service so far is to your expectations.
★★★★★ 5/5
TrustpilotA great welcome by James and Nay Nay…
A great welcome by James and Nay Nay (2)
JOHN · 21 September 2025
★★★★★ 5/5
TrustpilotReally like it here very comfortable…
Really like it here very comfortable neighbours good .Peace and quiet.
Anthony · 27 June 2024
Agent replied · 16 June 2024
Dear Anthony, Thank you for your review. Happy to hear you are comfortable and that you are enjoying the peace and quiet.
★★★★★ 5/5
TrustpilotGreat building
Great buildingGreat tennentsGreat management
Paul · 21 October 2024
Agent replied · 23 October 2024
Dear Paul Adamson,Thank you for your review!
★★★★★ 5/5
TrustpilotEasy to talk to the manager Amontymelia very…
Easy to talk to the manager Amelia very nice flat feeling is safe with everything.
Mary · 10 April 2024
Agent replied · 12 June 2024
Dear Mary, Thank you for your review and valuable feedback! We are happy that you've had a great experience and above all else are feeling safe in your new home.
★★★★★ 5/5
TrustpilotThe company is going that extra mile…
The company is going that extra mile for everyone who resides in the properties of Anchor
Mr · 21 March 2024
Agent replied · 12 June 2024
Dear Mr Stephens,Thank you for your review and your valuable feedback.
★★★★★ 5/5
TrustpilotThe management was very helpful and…
The management was very helpful and helpful
Jean · 30 August 2024
Agent replied · 23 October 2024
Dear Jean Flint,Thank you for your review. We are glad to hear that our colleagues have been helpful.
★★★★★ 5/5
TrustpilotMoving in.
Office very helpful and some of the other tenants were known to me.
Alan · 16 May 2024
Agent replied · 12 June 2024
Dear Alan Casey, Thank you for your review and valuable feedback. We are happy to hear that our colleagues have been helpful.
★★★★★ 4/5
TrustpilotNice building very clean and tidy staff…
Nice building very clean and tidy staff excellent nothing is too much bother and great atmosphere
Patrick · 15 March 2024
Agent replied · 12 June 2024
Dear Patrick, Thank you for your review! We're delighted to hear that you're finding your building clean and that nothing is too much trouble for the staff.
★★★★★ 1/5
TrustpilotIn short, they simply don't care.
In short, they simply don't care.They'll choose to not look after their properties and lie to their residents over and over, for years and years, instead of helping. Clearly just in it for the profit without a single bit of care for the people they house.If you have any other choice for housing, do not go with Anchor.
John · 14 July 2023
★★★★★ 5/5
TrustpilotA great house manager made to feel…
A great house manager made to feel welcome to my new home
Michelle · 23 May 2024
Agent replied · 12 June 2024
Dear Michelle, Thank you for taking the time to leave us a review. We're glad you know that you're happy with your Location Manager and was made to feel welcome. We hope you'll be happy living with us.
★★★★★ 5/5
TrustpilotWelcoming from the word go
Welcoming from the word go, easy to apply for the accommodation and helpful pleasant staff.
Robert · 26 March 2024
Agent replied · 12 June 2024
Dear Robert, Thank you for your review and valuable feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.