Trusted Agent profile · Standish

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish reviews

4.0

★★★★★ Great

917 reviews across 1 platform

High Street, Standish, WN6 0HD

Part of ANCHOR LIFESTYLE DEVELOPMENTS LIMITED, see every office.

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's office in Standish, at High Street, is rated 4.0 out of 5 across 917 reviews on 1 platform.

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917

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Standish office, from every platform, shown as written. First names only.

4/5

Trustpilot

Site Manager friendly

Site Manager friendly, helpful but often failed to reply tovoice mail messages when not available.

Bryan · 16 June 2024

Agent replied · 28 August 2024

Dear Bryan Slater, Thank you for taking the time to leave us a review. We are glad to hear that the site manager was friendly and hope that the voicemail message has now been resolved.

5/5

Trustpilot

Helpful…

Very easy to apply and very helpful staff.

Graham · 11 October 2024

Agent replied · 23 October 2024

Dear Graham Slaney,Thank you for taking the time to leave a review! We're so pleased you had an easy application experience and found our colleagues to be helpful.

4/5

Trustpilot

Staff very helpful and welcoming john…

Staff very helpful and welcoming john has been very helpful and so has Nathan everyone

Mrs · 15 June 2024

Agent replied · 28 August 2024

Dear Mrs P Dore, Thank you for taking the time to leave us a review. So happy to hear that our colleagues have been helpful. Enjoy your new home!

1/5

Trustpilot

So Anchor is now ‘inviting’ residents…

So Anchor is now ‘inviting’ residents to put a good review in. Thereby changing their ‘Poor’ rating to an ‘Average’ rating.Now here’s an idea -How about turning your attention to repairs and replacements that need doing ,Anchor ? instead of residents being given numerous excuses as to why nothing can be done.

Anon · 10 March 2024

5/5

Trustpilot

Moving in

Very helpful Manager (Dylan) and good team of people helping.

Julia · 8 September 2024

Agent replied · 23 October 2024

Dear Julia,Thank you for your review! We are happy to hear that Dylan and the team have been helpful.

4/5

Trustpilot

The staff are very helpful and…

The staff are very helpful and supportive. The building is well maintained. The other tenants are very pleasant.

Rose · 17 April 2024

Agent replied · 12 June 2024

Dear Rose, Thank you for your review and valuable feedback. We are happy to hear that you are enjoying the property and meeting other residents.

3/5

Trustpilot

Car parking

Please can you let me know if my wife works and I have hospital appointments three times a week and we have 2 cars can we park both cars on the estates flats carpark as there is always at least 5 parking spaces available

Ken · 24 January 2022

Agent replied · 12 June 2024

Hello Ken_Hill,Thank you for your comments, I have requested more information from Trustpilot, which will help to assist with your question.I feel that the best person to answer your question would be your Location Manager. However if you prefer you can call our Customer Enquiries Team on 0870 731 2020 Monday to Friday 8am - 6pm and Saturday 8am - 4pm.RegardsLynsey

5/5

Trustpilot

The manager was very kind and helpful…

The manager was very kind and helpful and efficient and all contacts with customer service was positive too.

Ms · 17 April 2024

Agent replied · 12 June 2024

Dear Ms Corrigan,Thank you for your review and your valuable feedback!

5/5

Trustpilot

Anchor Housing

Helped me settle in to a new home and the manager is lovely and very helpful.

Jimmy · 23 May 2024

Agent replied · 12 June 2024

Hi Jimmy, Thank you for taking the time to leave us a review - it's much appreciated. We're glad to hear you've settled in well and you are happy with the Location Manager. Good luck with your new home!

5/5

Trustpilot

Nice people to do business with

Very prompt and courteous reply which makes a pleasant change.

Mrs · 4 September 2024

Agent replied · 23 October 2024

Dear Mrs Susan Trafford,Thank you for your review! Happy to hear that our colleagues have been quick and kind in helping you.

5/5

Trustpilot

My first home

Great to hear from anchor and view a property, lovely area, location, tidy , clean and most importantly quite

Julie · 22 March 2024

Agent replied · 12 June 2024

Dear Julie, Thank you for your review! We're delighted you're enjoying your new home.

4/5

Trustpilot

A very smooth transfer from one Anchor…

A very smooth transfer from one Anchor property to another.

MRSELAINEHAMMOND · 28 August 2024

Agent replied · 23 October 2024

Dear Elaine, Thank you for your review and valuable feedback. Happy to hear you had a smooth move in. Best of luck in your new home.

5/5

Trustpilot

Due to the pandemic Dianne and past…

Due to the pandemic Dianne and past management have worked tirelessly with residents to keep us all updated and safe on regulations.I myself had Covid last month and followed all regulation also kept Dianne updated on progress she was very helpful.

Patricia · 25 May 2022

Agent replied · 12 June 2024

Hello Patricia,Thank you for taking the time to leave such lovely feedback.I am sorry to hear that you were unwell recently, I hope that you are feeling much better now.If you could provide me with the name of the property where you live via the request through Trustpilot, i will make sure that Dianne receives this feedback.Kind RegardsLynsey* Thank you for your details Patricia, I will pass the accross to Diane.

5/5

Trustpilot

Internal move

Great location manager

Mr · 13 December 2024

Agent replied · 22 December 2024

Dear Mr B Lowthian, Thank you for your 5 star review!

5/5

Trustpilot

St andrews house

We were made very welcome before and after we had moved in, everything was explained clearly and simply

MRSMICHELLEALLEN · 1 April 2024

Agent replied · 12 June 2024

Dear Mrs Michelle Allen, Thank you for your review and valuable feedback! We are glad you are enjoying your new property.

5/5

Trustpilot

The team are friendly and always…

The team are friendly and always approachable

Lisa · 10 October 2024

Agent replied · 23 October 2024

Dear Lisa,Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff are friendly and approachable. We wish you the best of luck in your home.

5/5

Trustpilot

Your representative Is excellent

Your representative had an excellent telephone manner and provided information and help effortlessly. Well done!

Peter · 24 May 2024

Agent replied · 12 June 2024

Dear Peter,Thank you for taking the time to leave us a review, We're glad to hear you were happy with one of our call centre colleagues and hope you continue to be happy with our services.

5/5

Trustpilot

Well organised,the site is very well…

Well organised,the site is very well managedEveryone is helpful and friendly,and very peaceful.

Mr · 27 June 2024

Agent replied · 28 August 2024

Dear Mr M Karaoui,Thank you for your review. We are happy to hear that you are enjoying your new home.

5/5

Trustpilot

The lady I spoke to was very helpful we…

The lady I spoke to was very helpful we just hope the problem we had is know sorted.

Ian · 23 March 2024

Agent replied · 12 June 2024

Dear Ian, Thank you for your review and your valuable feedback. We're sorry to hear about your issue, if there are any further concerns, please speak to your local manager.

5/5

Trustpilot

Great site manager nice place to

Great site manager nice place toLive

Mike · 18 October 2024

Agent replied · 23 October 2024

Dear Mike, Thank you for your review!

5/5

Trustpilot

New Move…

Everyone is so friendly both Staff and residents

Maureen · 16 September 2024

Agent replied · 23 October 2024

Dear Maureen, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff and residents were friendly. We wish you the best of luck in your new home.

5/5

Trustpilot

It's a lovely place to live and very quite 😃😃

It's a lovely place to live and quite 😃

Miss · 30 August 2024

Agent replied · 23 October 2024

Dear Miss W Gilbertson, Thank you for your review. We are happy to hear that your new home is lovely and quiet. Enjoy!

1/5

Trustpilot

Harassment of an elderly lady

10 months after the death of one of their tenants Anchor are still harassing his elderly sister for money. Today she received SEVEN bills for random made up things that she has absolutely no liability for. We've contacted everyone we can think of to get these 'people' exposed. They need to be stopped.

Tracey · 11 January 2024

5/5

Trustpilot

Amazing ppl thank you

John · 11 November 2024

Agent replied · 22 December 2024

Dear John Smith, Thank you for your five-star review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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