Trusted Agent profile · Standish

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED Standish reviews

4.0

★★★★★ Great

917 reviews across 1 platform

High Street, Standish, WN6 0HD

Part of ANCHOR LIFESTYLE DEVELOPMENTS LIMITED, see every office.

ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's office in Standish, at High Street, is rated 4.0 out of 5 across 917 reviews on 1 platform.

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917

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Reviews

Every review we hold for the Standish office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a bit trouble in my flat with…

I had a bit trouble in my flat with water and it didn't take long for someone to come out.

Mrs · 1 May 2024

Agent replied · 12 June 2024

Dear Audrey Callaghan,Thank you for your review and valuable feedback. We are happy to hear that your repair was dealt with promptly.

5/5

Trustpilot

Great

Teresa and Tina did everything they could to make my mother's transition to her new flat run smoothly. Thank you both.Marie

Theresa · 10 April 2024

Agent replied · 12 June 2024

Dear Theresa, Thank you for your review and valuable feedback. We are happy to hear your mother's move in was smooth.

5/5

Trustpilot

Just moved into a flat

Just moved into a flat. We had a few queries rang the office they dealt with my queries right away .

Stephen · 8 April 2024

Agent replied · 12 June 2024

Dear Stephen,Thank you for your review and your valuable feedback. We are glad that our colleagues were able to be of assistance.

5/5

Trustpilot

New tennants

We. Have just been given a bungalow which is going to be our forever home, the service from the start from anchor’s head office to the absolute professional and friendly site manager was beyond amazing,we hope to have many happy years with anchor.

Mike · 14 July 2022

Agent replied · 12 June 2024

Good Morning Mike,Thank you so much for your lovely feedback.To allow me to priovide this feedback onto the relevant people, i have requested some more information through Trustpilot.If you can provide this to us, i will happily pass on your comments.Thank youLynsey

5/5

Trustpilot

Excellent scheme manager such a nice…

Excellent scheme manager Tina scheme manager such a nice lady extremely helpful an asset to Anchor.Thanks LeeNo 53

LEEshaw · 2 June 2024

Agent replied · 12 June 2024

Dear Lee, Thank you so much for taking the time to leave us a review. We're so glad you're happy living with us and are glad Tina the Location Manager has been so helpful - we'll be sure to pass this feedback on.

2/5

Trustpilot

Query

My mum lives in Anchor Housing Complex. Keep chasing for her outdoor light to be replaced as she's recently had a fall resulting in a fracture. I also hear that when a tenant passes away/moves out, the family are asked to remove all fittings and decoration, ie ripping up carpets (even if new or good condition) and stripping of wallpaper? Surely this cannot be acceptable? Purely wasteful. Is this an Anchor initiative?

Slinky · 8 November 2022

5/5

Trustpilot

First month with Anchor

I have lived here for a month and am very happy with my flatHelpful friendly warden and good clean communal areas

Mrs · 4 April 2024

Agent replied · 12 June 2024

Dear Mrs Ditchfield, Thank you for your review and valuable feedback! We're delighted you're enjoying living in your new property.

5/5

Trustpilot

Best move I made

Moved in on 1st April. Really pleased with everything. compared to my last address this is fantastic. Very clean, quiet, manager on duty so someone you can actually speak to which is great . Nice communial room where can meet and talk to other residents and best of all fantastic gardens which can sit out on nice summer days. No complaints very happy here.

David · 20 July 2023

5/5

Trustpilot

Everyone at Anchor was so helpful…

Everyone at Anchor was so helpful particularly the onsite manager.

Mr · 11 October 2024

Agent replied · 23 October 2024

Dear Mr Michael George Allen,Thank you for leaving a review! We're glad you had a great experience and found everyone at Anchor to be helpful, especially the manager. We wish you luck in your new home!

5/5

Trustpilot

Moved across Anchor from Halesowen to…

Moved across Anchor from Halesowen to Shrewsbury. Went very smoothly, facilitated by managers at both schemes.

Lee · 27 June 2024

Agent replied · 28 August 2024

Dear Lee Harris,Thank you for your review. We are happy to hear that you are enjoying your new home and that our colleagues were accommodating.

4/5

Trustpilot

About tenants and managers

Hi mark Farrell here

Mr · 24 December 2025

5/5

Trustpilot

Kathryn Messenger

Kathryn Messenger - 5 Stars

Mr · 14 December 2024

Agent replied · 22 December 2024

Dear Mr W Corner-Clarke, Thank you for your 5 star review!

3/5

Trustpilot

Love garden

Love gardenBungalows very damp and cold

Mrs · 29 November 2024

Agent replied · 22 December 2024

Dear Mrs Loader,Thank you for your review. We are glad you are enjoying the gardens. However, we're sorry to hear you are unhappy with your bungalow. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.

5/5

Trustpilot

Great welcome and very helpful…

Great welcome and very helpful regarding the ins and outs of everything

DEAN · 27 August 2024

Agent replied · 28 August 2024

Dear Dean,Thank you for your review. We're delighted to hear that the process has been smooth and well-communicated.

5/5

Trustpilot

No fuss or drama

No fuss or drama, any small problems dealt with quickly and efficiently by the building Manager, Liz. Thanks to all concerned

Mr · 15 March 2024

Agent replied · 12 June 2024

Dear Mr Kelly,Thank you for your review and your valuable feedback. We're happy to hear that all issues were dealt with quickly and efficiently.

5/5

Trustpilot

Neil at the Poplars,Altrincham.

Made to feel welcome,and the location is great,I'm more than happy.

Mr · 12 September 2024

Agent replied · 23 October 2024

Dear Mr Bailey, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff were welcoming and you are happy. We wish you the best of luck in your new home.

4/5

Trustpilot

Comfortabl,warm flat

Comfortabl,warm flat. Lovely surroundings and very helpful members of staff who give help when needed

Sylvia · 6 July 2024

Agent replied · 28 August 2024

Dear Sylvia Caley,Thank you for your review. We are glad to hear that you are enjoying your new flat.

4/5

Trustpilot

Xwellcoming

Xwellcoming. Easy process to accepting offer thank you

Mr · 26 October 2024

Agent replied · 22 December 2024

Dear Mr D G O'Connell,Thank you for taking the time to leave us a review. We're delighted to know that you've felt welcome and found the process to be easy. We wish you the best of luck in your home!

5/5

Trustpilot

You are made to feel really welcome

You are made to feel really welcome, christine explains everything and is really friendly

NIEL · 20 July 2024

Agent replied · 28 August 2024

Dear Niel, Thank you for your review. Happy to hear you had a smooth move in and that Christine explained everything well.

5/5

Trustpilot

Very helpful staff and always available…

Very helpful staff and always available to Answer any questiins

Susan · 19 September 2024

Agent replied · 23 October 2024

Dear Susan, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff are very helpful. We wish you the best of luck in your new home.

5/5

Trustpilot

I was really glad of the support at…

I was really glad of the support at that point in time over the last few months I am undergoing a lot of.treatment for my myeloma Sara always ask how I am getting on and my hospital appointments she always knows when I am feeling down and finds the time to support me I have no family and it meant a lot to me

Miss · 8 June 2023

5/5

Trustpilot

Polite and friendly staff and all…

Polite and friendly staff and all information readily available

Neil · 3 October 2024

Agent replied · 23 October 2024

Dear Neil, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff were friendly and helpful.

5/5

Trustpilot

Very good and efficient service

R.Arora · 2 December 2024

Agent replied · 22 December 2024

Dear R AroraThank you for your five star review!

5/5

Trustpilot

Very professional informative it made…

Very professional informative it made me feel at ease would recommend you to anyone

Customer · 5 July 2024

Agent replied · 28 August 2024

Dear Roy Jones, Thank you for your review. Happy hear that your received all the information you needed and that you would recommend Anchor.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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