5/5
TrustpilotI recently bought a house through…
I recently bought a house through Seymours. Andie Bartlett - sales progressor - was approachable, helpful, knowledgable and pro-active.
Trusted Agent profile · Staines
Seymours Prestige Homes Staines reviews
★★★★★
857 reviews across 3 platforms
9-11 High Street, Staines, TW18 4QY
Seymours Prestige Homes's office in Staines, at 9-11 High Street, is rated 4.4 out of 5 across 857 reviews on three platforms, including 256 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Staines.
Awards
The Trusted Agent 2026 results for Seymours Prestige Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Staines office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleVery nice, helpful, and well trained staff. They helped me throughout my process.
Agent replied · 8 December 2024
Dear Silvester Thank you for your positive review. We are very pleased to have been able to help you to find your first property. We hope you settle in and enjoy it for many years to come. Kind regards Mark & Helen D'Costa
5/5
TrustpilotThank you to all at Seymours Camberley…
Thank you to all at Seymours Camberley who took over selling my house after being on the market for over a year with another agent and finding me a buyer after only a few weeks. Always confirmed when a booking made very polite on the telephone very pleased with the service and would definitely use again.
Agent replied · 16 June 2024
Great news Julie. Pleased to hear that we had a positive impact on the sale of your home.
5/5
TrustpilotMy sale to completion with Seymour’s I…
My sale to completion with Seymour’s I was kept informed through the whole process either by email and via the phone the staff very friendly and dealt with any queries you had to ask I would definitely use Seymour’s again
Agent replied · 16 June 2024
Fantastic feedback, thank you for taking the time to leave such a lovely review.
5/5
TrustpilotSeymours West Byfleet
Purchased a property through the West Byfleet office. They were so supportive from start to finish, particularly Kirsty, who worked tirelessly to make it happen.Thoroughly recommend.
5/5
TrustpilotSeymours is always my great partner…
Seymours is always my great partner helping me find my house. They are professional and very patient with me in house hunting
Agent replied · 16 June 2024
Thank you Jacky for your wonderful review! We're delighted to be your trusted partner in finding your home. Your kind words about our professionalism and patience mean a lot to us.
5/5
TrustpilotFast & friendly!
Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey
Agent replied · 24 August 2024
Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!
5/5
TrustpilotThanks to everyone at Seymours in …
Thanks to everyone at Seymours in Ripley. Helpful, friendly and courteous staff who all did a great job. Many thanks. Nicky
Agent replied · 16 June 2024
Thank you for your kind words! We're delighted to hear that our team in Ripley was helpful, friendly, and courteous. We appreciate your feedback and are glad we could assist you.
5/5
GoogleFantastic - kept you informed all the way through the process
Agent replied · 8 December 2024
Dear Claire Thank you for your 5* review! Communication is key in our business and i am pleased that you were kept informed all the way through the process. Kind regards Mark & Helen D'Costa
5/5
TrustpilotI was lucky to meet Jeff at Seymour’s
I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing
Agent replied · 16 June 2024
We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.
5/5
GoogleExcellent service received by all the team at Seymour’s. Would highly recommend and would use in the future.
Agent replied · 24 August 2024
Dear Chloe Thank you for your kind and considerate review. We appreciate you recommending us to your friends and family in the future. Kind regards Mark & Helen D'Costa
5/5
GoogleExcellent service and experience from Mark, Gary and Billy always kept me in the loop whether by email or phone calls nothing was too much trouble, would def reccomend you guys, thanks for all your help.
Agent replied · 21 June 2024
Dear John Thank you for your positive review! It has been a pleasure to deal with you. Thank you, in advance, for all your future recommendations! Kind regards Mark
5/5
GoogleSuperb estate agents! The communication throughout my purchase was nothing short of exceptional. They skillfully attained the utmost value for my property, making the whole experience stress-free and an absolute pleasure. I wholeheartedly recommend their services.
Agent replied · 21 June 2024
Dear Mike Thank you for your kind and positive comments. We are very pleased to have been of service. Thank you for placing your business through us and for recommending our services. Kind regards Mark D'Costa
5/5
GoogleSeymours have provided excellent service and overall management of our house buying process. Communication has been professional and proactive throughout. Particular call out to Mark, Billy and Alan who have all been super helpful. Thoroughly recommend!
Agent replied · 21 June 2024
Dear Arran Thank you for your positive review. We pride ourselves on delivering only the highest level of service and look forward to continue assisting you with your move. Kind regards Mark
1/5
TrustpilotVery bad service and unprofessional…
Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price
Agent replied · 16 June 2024
Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.
5/5
TrustpilotThe Seymours Sales team in Dorking…
The Seymours Sales team in Dorking recently facilitated our relocation back to the area after 4 years away. They were extremely helpful, polite and professional throughout what is always a stressful and emotional time. Thanks to their interventions with solicitors we managed to get moved in the timescales we needed.
Agent replied · 16 June 2024
Hi Jacqui, most people believe that buying a home is simple when in fact it can be quite complicated, especially when there are multiples of legal people to deal with as well. Pleased to hear that its all gone well.
5/5
Trustpilotgreat team at the Lightwater office
great team at the Lightwater office. kept us informed all the way in our selling process. definitely recommend above other agents locally
Agent replied · 16 June 2024
Thanks Ray, its been a pleasure to help you. We've really enjoyed being apart of the Lightwater neighbourhood already.
5/5
TrustpilotExcellent, professional service.
Everyone at this branch has been nothing but helpful, Friendly and professional. Couldn’t rate them higher and definitely recommend them!
Agent replied · 16 June 2024
Thank you for your kind words! We're delighted to hear that you found our team helpful, friendly, and professional. Your recommendation means a lot to us.
5/5
TrustpilotSelling our property
A local estate agent providing a professional service in all aspects of the selling of our property. Would use again.
Agent replied · 16 June 2024
Thank you for your positive feedback Roger. We're pleased to hear you found our service professional in all aspects of selling your property. We look forward to working with you again in the future.
5/5
TrustpilotCouldn’t have had a better experience…
Couldn’t have had a better experience in buying my first house, they were professional and always gave me good advice when I needed it from viewing houses to offering and seeing it through to completion. Can’t recommend them enough and will certainly be selling through them when the time comes.
Agent replied · 16 June 2024
Hello David, such great comments, thank you. Our aim is be "your property partner for life" so helping you again in the future would be an honour.
5/5
TrustpilotFantastic team that got the job done.
Fantastic team that got the job done.I sold a property with Seymours and they made the experience simple. Always on hand to answer questions and worked harder (during COVID) to make my sale happen.I can honestly say lesser Estate Agents wouldn't have bothered to go the extra mile - Seymours did!
Agent replied · 16 June 2024
Hi Jon, Thanks for taking the time to review our services, Covid has indeed brought a few challenges for us and our clients. Pleased we could help and thanks for using us.
4/5
TrustpilotOverall everyone friendly and proactive
Overall everyone friendly and pro active. Main frustration due to difficulty in getting calls returned in a timely manner and a continuing issue with agents slamming down the phones when ending a call. Not professional. Hence 4 stars.
Agent replied · 16 June 2024
Hi Chris, we're always looking to improve so we'll pass this on to the team and thank you for leaving such constructive feedback.
5/5
TrustpilotAfter using Seymours at Blackwater ten…
After using Seymours ten years ago and being delighted with their excellent service I used the Blackwater office this summer and they were really top notch again. Aiden helped so much in dealing brilliantly with the sale of my house and also with my elderly mother's purchase of a flat.
Agent replied · 16 June 2024
Hi Ed, its great to hear that you have used us in the past and used us again. Our strap line is "Your Property Partner For Life" so hopefully we can live up to this with you. Thanks so much for the review.
5/5
TrustpilotGreat service
We are happy with the service from Seymours in Surbiton. John and Jenny especially were helpful, honest, courteous and timely with communications throughout the selling process.
Agent replied · 16 June 2024
Thank you for the kind words. We always keep a constant baseline of treating people the same way that we would wish to be treated ourselves. Thanks for using us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Seymours Prestige Homes Staines
Has Seymours Prestige Homes won any awards?
Yes. In The Trusted Agent 2026 awards: Seymours Prestige Homes, Staines won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Staines.
