Trusted Agent profile · Staines
★★★★★
857 reviews across 3 platforms
9-11 High Street, Staines, TW18 4QY
Seymours Prestige Homes's office in Staines, at 9-11 High Street, is rated 4.4 out of 5 across 857 reviews on three platforms, including 256 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Staines.
The Trusted Agent 2026 results for Seymours Prestige Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines office, from every platform, shown as written. First names only.
5/5
GoogleFantastic and friendly service, it is a shame that i didnt end up using your service due to change in my personal circumstances. Would highly recommend and definitely use their services again in the future
Dear Jason Thank you for your kind review. We are sorry that your plans did not work out this time around but look forward to helping you again in the future. Kind regards Mark
1/5
TrustpilotThe WORST
The WORST! Wont fix anything! Rat infestation...did nothing...mold...did nothing...central heating broken, massive bills...did nothing..no shower for two months in winter..did nothing..works for landlord. Wont let you out of contract. Does not adhere to covid regulations regarding 4 month notice. Tries to force you to renew. Beware!!!!!!!!! Do not use this company!!!
Hello Tanja, Thank you for the comments. I would like to investigate this further for you if I may. Could you let me know which Seymours office you have been dealing with please? Thank you. UPDATE: Hi Tanja, I haven't heard back from you so I took the liberty of searching for your name across our rental department databases but I can't find that you are a tenant of ours. If this is not the case, please let me know so that I can help you. Thank you.
5/5
TrustpilotThe team at Seymours in Godalming are…
The team at Seymours in Godalming are amazing. We have had great service from Adam Boshoff. Thank you!
Thank you so much for your kind words Michelle. We're delighted to hear that you had a great experience with the team at Seymours in Godalming. Adam Boshoff will be thrilled to know his service was appreciated. Thank you for choosing us!
5/5
GoogleVery hard working. Did as much as possible to resolve queries and problems. Kept us updated and very friendly.
Dear James Thank you for your positive review. We are so pleased that everything worked out in the end and wish you every happiness in your new home. Kind regards Mark & Helen D'Costa
5/5
TrustpilotFantastic experience with the Seymours…
Fantastic experience with the Seymours Camberley team. From start to finish their communication was excellent and their feedback was fair. They made some great suggestions before we listed and managed to sell our house a few weeks after going on the market. Would use again, thank you guys🙏
Thanks Thomas, that's great to hear.
5/5
GoogleI have known Mark for many years and he is always available for solid and professional property advice. He is generous with his time and very knowledgeable about every aspect of the Industry. I cannot recommend him, or his agency, high enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Peter for your 5 star rating and review! It is great to hear that you would recommend Mark for his knowledge and professionalism.
5/5
GoogleGreat service from all the staff at Seymours. Attentive and kept me up to date during every stage of the process. An honest, friendly and helpful service. Would definitely recommend.
Dear Alan Thank you for your lovely review! We have enjoyed working for you and look forward to our continued working relationship over the coming year. Kind regards Mark
5/5
TrustpilotSo Far So Good
Appointed Seymours as sole agents, as I have previously successfully sold property through them.The have achieved obtaining an offer at asking price in good time.Solicitors instructed and completion forecast for 10 weeks time.Watch this space!
Thanks for the review Ian. We like to think of ourselves as being on the property journey with you and will always make every effort to ensure that that journey is as pleasurable as possible. It's great to hear that you've used us before and have come back to use us again, it cements our company strap line - Your Property Partner For Life.
5/5
TrustpilotGreat Service & Support
Seymours sold my house & were very helpful & supportive throughout what ended up being quite a lengthy sale. Clive worked tirelessly on this, chasing up all the relevant parties & keeping me informed of progress at all times.
5/5
TrustpilotA seamless sale and purchase all within…
A seamless sale and purchase all within record time and personal service throughout .
Thank you, Lucy, for your wonderful feedback! We're delighted to hear that you experienced a seamless sale and purchase with us, all within record time. Providing personal service throughout the process is what we strive for, and it's great to know we met your expectations. It was a pleasure working with you, and we wish you all the best in your new home!
5/5
GoogleSeymours worked hard to find potential buyers for our house and were professional throughout the process. Their communications were excellent and they always kept us informed. I would totally recommend them to potential sellers.
Dear Lisa Thank you for your kind and considerate comments. We appreciate this process has taken a lot longer that we would have all liked but are delighted that everything went through in the end. Thank you for your business and all the best for the future. Kind regards Mark
5/5
TrustpilotPersonable and approachable at all…
Personable and approachable at all times, professional and friendly.
Thanks Lou!
5/5
TrustpilotHelpfull
Helpfull, being with Seymour’s knaphil first time great experience, very helpful honest all the staff I have deal with. Fantastic
From the first time to the last time, its always a pleasure to help. Knaphill has been so welcoming for us as well and we love being apart the neighbourhood. Thanks for using us LG.
4/5
TrustpilotPersonal and conscientious attention…
Personal and conscientious attention combined with a friendly and cooperative demeanour
Thank you, Howard. We're glad to hear you appreciated the personal attention and friendly approach. It was a pleasure assisting you.
1/5
TrustpilotGodalming Avoid
Probably the worst experience I have had with an Estate Agent. They were rude, offensive and didn’t return calls or email. I understand that they work for the seller, so now that we own a home, we know which company NOT to use.I definitely would not recommend Seymours in Godalming.
Hi Anonymous, All reviews are important to us, be they positive or negative and we appreciate you taking the time to do so. I am one of the owners of Seymours in Godalming and would like to understand and resolve your experience with us please feel free to contact me directly. Thank you.stewart@seymours-godalming.co.uk
5/5
TrustpilotA really professional team
A really professional team. The marketing of our house went very smoothly. We received helpful advice and are very pleased with service we received. Would use Seymours again
Thanks a lot for your positive feedback! We're really glad to hear that you found our team professional, and we're thrilled that the marketing process went well. If you ever decide to make a move again, we'd be more than happy to help out. Feel free to reach out if you need anything in the future.
4/5
TrustpilotAll the team at Seymours Blackwater put…
All the team at Seymours Blackwater put in 110% to achieve our sale and completion. They were pleasant and patient and always phoned us back when asked. Highly recommended
Thanks for using us Neil, we've enjoyed sharing the process with you.
5/5
TrustpilotA friendly, competent and efficient service
Seymours was very efficient and kept us informed throughout our purchase. I would highly recommend. It is very refreshing to have a great service with very competent people. Thanks very much for a smooth move!
Hi Helen. We try to any transaction in property, be it sales or lettings as pleasurable as possible and from experience, great communication is high on the agenda. Thanks for using us and for the review.
5/5
TrustpilotYou will not find better
The sale of my property was handled in a most professional manner by the whole Seymour team. From the initial appointment interview the whole process worked like a well oiled machine.
Thanks Fred, It's been our pleasure to help you on your journey.
5/5
TrustpilotProperty Sale
The Company showed, through their professionalism, that they can achieve results for seller clients even in times when the housing market is very difficult. Very good communications.
Thank you so much for your kind words Barry. We're delighted to hear that you found our team professional and effective. Good communication is crucial, and we're thrilled it made a positive impact. If you ever need assistance in the future, feel free to reach out.
5/5
GoogleMeticulous attention to detail. Extremely impressive communication. Cares about customers needs.
Dear Charlie Thank you for your lovely review. You and Stevan were a pleasure to deal with. We hope you are settling in well in your new home. Kind regards Mark & Helen D'Costa
5/5
TrustpilotAll estate agents should be like this
All estate agents should be like this. Seymours Horsell team super professional and helpful. They sold our house in a few days and rest was pretty much flawless. The branch manager and all staff are really fantastic, they put most other local estate agents to shame, sorry but true.
Hi Mr Parast, Thank you so much for taking the time to review the team in the Horsell office, great to read your comments. Keep well.
5/5
TrustpilotExcellent regular communication and…
Excellent regular communication and always keeping me up to date on progress. Presentation of properties on web site and descriptions very good.
Hi Clive, It's been great to work with you. Pleased its all gone well.
5/5
TrustpilotThe process was stress free
The process was stress free. And negotiations went well.
We’re pleased to hear that your experience was stress-free and that the negotiations went smoothly. Thank you for sharing your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Seymours Prestige Homes, Staines won Platinum.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Staines.
