Trusted Agent profile · Staines

Seymours Prestige Homes Staines reviews

★★★★★ Great

857 reviews across 3 platforms

9-11 High Street, Staines, TW18 4QY

Seymours Prestige Homes's office in Staines, at 9-11 High Street, is rated 4.4 out of 5 across 857 reviews on three platforms, including 256 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

256

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

597

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Seymours Prestige Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Staines office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional, friendly and quick to respond!

I just moved in my new apartment and could not be happier! I had a great experience finding a new home with Seymours Lettings in Woking. From the first phone call until collecting the keys all the staff was very professional, friendly and quick to respond. Highly recommend. Thank you Seymours! I love my new home!

Viktorija · 2 October 2021

Agent replied · 16 June 2024

Great to hear Viktorja, thanks for the review.

5/5

Trustpilot

Has made the whole process easy

From the first viewing Seymour’s have made the process easy. They have answered any queries I’ve had promptly and always been very courteous. It has been a pleasure dealing with them.

Monique · 16 February 2024

Agent replied · 16 June 2024

Thank you so much for your kind words Monique. Our team works hard to ensure that the process is as smooth and stress-free as possible. It's been a pleasure working with you, and we appreciate your trust in us. If you need anything else, don't hesitate to reach out.

5/5

Trustpilot

Quick and painless sale

They understood my needs and theyWere efficient in organising the information behind the scenes , as well as really friendly communication with myself.

Esther · 16 July 2024

Agent replied · 24 August 2024

Hi Esther,Thank you for your kind words! I'm delighted to hear that we understood your needs and handled everything efficiently. It was a pleasure working with you. Do pop in and say hello anytime!

5/5

Trustpilot

Selling our House

Communications with the staff at Seymours was excellent.We were always advised promptly of appointments and received regular feedback.Any questions were dealt with promptly.The whole process of selling our property was made as smooth as possible.

Christopher · 16 November 2023

Agent replied · 16 June 2024

Hi Christopher, thanks for the review and the five stars. We try to ensure that your property journey has as few bumps as possible. It doesn't need to be complicated and good communication is one of the ways to smooth the way. Thanks again.

5/5

Google

Seymours provided an excellent service from start to finish - and the after sales was excellent.

Hugh · 6 November 2024

Agent replied · 8 December 2024

Dear Hugh Thank you for your positive review. It has been our privilege to help you to sell your home and move. Thank you for your business and we hope you are very happy in your new home! Kind regards Mark & Helen D'Costa

5/5

Trustpilot

Professional energetic teamwork

Professional energetic teamwork, with a dynamic sales pitch; going above and beyond with a smile!You're the 'go to' estate agent in Grayshott!

Darren · 31 July 2024

Agent replied · 24 August 2024

Thank you for your fantastic feedback Darren. We're delighted to hear that you appreciated our professional and energetic teamwork, and It's great to know we're your 'go to' estate agent in Grayshott! If there's anything else we can assist you with, please don't hesitate to reach out.

5/5

Trustpilot

A positive start....

Met Joe from the Ripley branch yesterday - professional, respectful and excellent knowledge of the local market. He followed up today with what he had promised, perfect.... I have meetings with another branch later in the month so hope they will be equally positive

Mr · 3 March 2023

Agent replied · 16 June 2024

Thank you for sharing your positive experience with Joe from our Ripley branch. We're thrilled to hear that he was professional, respectful, and had excellent knowledge of the local market. At Seymours, we pride ourselves on providing exceptional service and are glad that Joe was able to meet your expectations.We appreciate your kind words and are delighted that Joe followed up with what he had promised. Our team understands the importance of following up with our clients and keeping them informed every step of the way.We look forward to welcoming you to our other branch later in the month and hope that your experience with them will be equally positive. If you have any further questions or need any assistance with your property needs, please don't hesitate to reach out to us. Thank you again for choosing Seymours.

5/5

Google

Very professional friendly staff! They went above and beyond for us, would definitely recommend them to anyone wanting to sell their home. It’s been a pleasure dealing with Mark, Alan and the rest of the team at the Staines branch.

Laura · 22 June 2023

Agent replied · 21 June 2024

Dear Laura & Paul Thank you for your wonderful review. It has been a pleasure to deal with you both in what has been a testing time! We wish you every happiness in your new home. Kind regards Mark D'Costa

5/5

Google

They all are great team and kamran was very helpful and very professional, They used to call me every couple of days to see how I'm getting on!!!! Never had such a good service like this before... Well done and I wish you all the best 👍PositiveResponsiveness, Quality, Professionalism, Value

Mustafa · 22 June 2022

Agent replied · 21 June 2024

HI Mustafa, we hope you are well? Thank you for your kind words and great feedback! We were delighted to help you!

5/5

Trustpilot

Great Service

All the staff were friendly and helpful and kept me totally informed and updated on each of the viewings.

Daphne · 4 September 2024

Agent replied · 23 October 2024

Thank you, Daphne. We're delighted to hear that you felt well-informed and supported throughout the process. It's great to know that our team’s communication and approach made a positive impact. We appreciate your feedback.

5/5

Trustpilot

Great job in selling our property

Great job in selling our property! Getting an offer in the first day of being in the market! Selling furniture in the Facebook market would take much longer than this :-D.Very friendly and helpful staff in Addlestone office.

Amir · 5 August 2023

Agent replied · 16 June 2024

Behind the scenes, we're always on the phone listening to our buyers so that we can understand their needs. When we understand needs properly we can match people to the right homes which enables us to get offers as quickly as possible ensuring that the property journey is a pleasurable one. Thanks Amir, it's been a pleasure to share your journey.

5/5

Trustpilot

In good hands

Professional, Friendly,polite and incredibly knowledgable about the local area and the whole minefield that can be buying and selling houses ! I am so grateful to Oliver, Adam, Harry, Harley and all the team. I would happily recommend them to anyone

Ms · 11 May 2023

Agent replied · 16 June 2024

The Camberley team headed up by Oli and Tom is fantastic. Great to read your comments and greater still that you would recommend us to others. Thank you for using us.

5/5

Trustpilot

very helpful local agents

we found Seymours very helpful in the sale of our house, also in the past with a rental property

John · 30 August 2024

Agent replied · 23 October 2024

Thank you for your feedback! We're pleased to hear that Seymours was helpful with both the sale of your house and your previous rental property. We appreciate your continued support!

5/5

Trustpilot

Very pleased with the service

Very pleased with the service we received from initial visit and valuation by James and then through the sale process and to completion. The sale process went through quickly and painlessly, thanks to the team for all their hard work.

JW · 30 May 2023

Agent replied · 16 June 2024

Hi JW, thanks very much for the review and the 5 Stars. We try to make the moving journey an enjoyable experience wherever we can. Keep well.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish Staff very friendly. Polite and kept me informed all the way through Couldn’t ask for more Took a few months to complete on 2nd December 2022 from about May but staff kept in touch all the time

Rosa · 23 February 2023

Agent replied · 16 June 2024

Thank you for your positive review. We're delighted to hear that you received excellent service from start to finish, and that our staff were friendly, polite, and kept you informed throughout the process. At Seymours, we pride ourselves on providing exceptional customer service, and we're glad that we were able to meet your expectations. We appreciate your patience during the completion process, and we're pleased to hear that our team kept in touch with you throughout. Thank you for choosing Seymours for your property needs, and we hope to work with you again in the future.

5/5

Trustpilot

Seymours were a pleasure to deal with…

Seymours were a pleasure to deal with from start to finish. A sensible strategy was put in place to attract significant attention for our property. The team were then extremely effective at generating interest across Surrey and from London and ultimately achieved a result beyond our expectations. We would have no hesitation is using Seymours again.

Graham · 27 May 2021

Agent replied · 16 June 2024

Thanks Graham, that's great to hear. Thanks for taking the time to review us.

5/5

Trustpilot

Fantastic service

Seymours have acted for us on two house sales and we have nothing but positive things to say! They are the exact blend of professional, friendly and supportive that you need when moving house.

Taylor · 24 October 2023

Agent replied · 16 June 2024

Hi Taylor. Thanks for your kind words! We're delighted to have had the opportunity to share your journey with two house sales, and we greatly appreciate your trust in Seymours. We strive to provide a blend of professionalism, friendliness, and support to make your moving experience as smooth as possible. keep in touch, we'd love to know how it all goes.

5/5

Trustpilot

Amazing service from the Godalming team

The team in Godalming have provided us with an amazing service. Very knowledgeable and helpful. They found us the perfect home.

Michelle · 12 July 2024

Agent replied · 24 August 2024

Thank you for the kind words Michelle. We’re thrilled to hear you found the perfect home with our help. Feel free to drop by and say hello anytime!

5/5

Trustpilot

Sale of house in Brookwood

The staff at Seymours in Knaphill provided an excellent service in selling my home. They were friendly and professional and assisted at all stages of the process, I have no doubt that I used the right team of agents.

Mr · 1 June 2023

Agent replied · 16 June 2024

That's great to hear Mr Macdougall. Thanks for using team Knaphill, and more importantly, thanks for taking the time to post a review.

1/5

Trustpilot

Unprofessionals

Our hot water was never on, the member of staff handling our property was always changing due to turnover, our notice to leave was extended because they lost the email and frankly just dreadful service. You would be better off living in a tent than with a property handled by Seymour’s.

Jonathan · 17 February 2022

Agent replied · 16 June 2024

Hello Jonathan. Thank you for the feedback, we take all feedback extremely seriously, be they positive or negative. In order for us to understand your experience a little better, could you please let us know which one of our 20 branches you were dealing with?

5/5

Trustpilot

I had a great service from Seymours

I had a great service from Seymours, I needed to sell my house quickly to secure a purchase. They had my house on the market the next day and had no trouble finding a buyer. Would highly recommend.

J · 27 June 2023

Agent replied · 16 June 2024

We have a saying. "We don't sell houses, we move people". Having a database of buyers shared across our 20 offices as well as our access to the London market through The Guild of Property Professionals enables us to locate buyers quickly, and not just any old buyers, but the right buyers that have a genuine interest. Thanks for using us and more importantly, thanks for the review.

5/5

Trustpilot

the prospective buyers were given the…

the prospective buyers were given the opportunity to look around the property and ask their questions

Gita · 28 September 2024

Agent replied · 23 October 2024

Thank you for your review Gita. We’re pleased the prospective buyers had the chance to thoroughly look around the property and ask their questions. Ensuring everyone is informed and comfortable throughout the process is something our whole team takes pride in.

5/5

Trustpilot

Very straight forward to deal with

Very straight forward to deal with. Friendly and helpful and knowing about the area I was selling in. Made life easy and sold my property quickly

Graham · 3 April 2024

Agent replied · 16 June 2024

Why make a journey in property complicated! thanks for the comments and the five starts Graham, its been our pleasure to help.

5/5

Trustpilot

Good work by all the team

Good work by all the team, really put their back into it and were easy to talk to and deal with.Thanks again to all staff at Seymours Knaphill

Matt · 20 February 2024

Agent replied · 16 June 2024

Great to hear Matt and thanks for sharing. we've been in Knaphill for years and really understand how it ticks. Its been great to help you.

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Questions about Seymours Prestige Homes Staines

Has Seymours Prestige Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours Prestige Homes, Staines won Platinum.

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Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Staines.

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