Seymours Prestige Homes Staines reviews

★★★★★ 5/5

Trustpilot

Seymours Staines Branch

Mark from Seymours, Staines branch made the choice easy on what Estate Agents on the area to choose. He is down to earth, highly knowledgeable in the local market and area. He made no unrealistic promises (unlike other Agents). Only a promise that he and his team would work hard to sell our property....Mark kept to his word.We accepted an offer within a week after numerous viewings. I was kept up to date with all processes. Everything was running smoothly until the buyers pulled out at point of exchange The same week the housing market took a dive! The team got straight back on the task finding appropriate potential buyers and we soon accepted an offer. This process was quite long and and not as straight forward as the first (no fault of Seymours.) But again we were kept up to date, Alan and Billy kept on top of actions. Choose Seymours, they work hard, get to know your home, they match suitable potential buyers to your property. The team are helpful, friendly and approachable. Thank you Mark, Gary, Sohail Billy and especially not forgetting Alan who continuously kept me updated and gave a nudge when needed to help move to completion.

J · 6 February 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Helen from Seymour Estate Agents during my property search, and I must say, she was absolutely fantastic! Helen’s approach to customer service is truly commendable; she was not only incredibly responsive but also proactively solution-focused, always ready to address any concerns with practical and effective strategies. What really stood out for me was Helen’s unwavering support and genuine commitment to helping me find the perfect property. She consistently went above and beyond, ensuring that every aspect of my search was as seamless and stress-free as possible. Her dedication and professionalism were evident in every interaction, making me feel completely at ease and well-informed throughout the entire process. Moreover, Helen’s positive attitude and ability to come up with solutions rather than problems were particularly impressive. It was clear that she truly cared about my needs and was dedicated to finding the best possible outcome for me.

Nick · 23 March 2024

★★★★★ 5/5

Trustpilot

Seymours has played a major role in…

Seymours has played a major role in helping us to achieve a successful house sale following our dreadful experience with another local agency which was very rude and lacking professionalism.We were extremely disappointed with this first agent who wasted 2 precious months during the summer time where the house market price was at its best to sell our property. This left us sceptic as to being able to trust another agent again. That was until we contacted Mark (Seymours) who managed to convince us to give it a try again with his agency appreciating that he and his team had also managed to sell successfully another house in our same street with a neighbour we knew quite well. We are forever grateful for Mark’s support who has shown a high level of expertise and professionalism during the time our property was on sale on the market. He played an important role in providing an accurate and realistic valuation of our property and in reinsuring us about the unique opportunity we had before the winter came, at a time where we were dealing with multiple personal challenges in our life. We would also like to thank his team and more specifically Simon, Alan, Billy, Gary and Sahil who also helped by maintaining a smooth communication during the entire process. They were extremely professional, very kind and their approach were smooth, removing any ambiguities and/or misunderstandings during the entire process. I have no hesitation in recommending Seymours to anyone hoping to sale their property successfully. Thank you again to all the Seymours team for all their help and commitment. We wish you all a great year 2023 filled with more happy clients like us.

Rose · 4 February 2023

★★★★★ 5/5

Google

A big thank you to the Seymour team. Helped all the way through the process from beginning to end. A special mention to Gary who went above and beyond to get everything over the line. Would highly recommend Gary and the Seymour team.

Daniel · 22 June 2023

★★★★★ 5/5

Google

Mark and his team at Seymours were fantastic from start to finish - efficient, honest, straight-forward and with excellent communication. They could not have provided a better service

Helen · 24 May 2024

★★★★★ 5/5

Google

Mark, Billy, Alan and so many more. I'm being unfair by not mentioning all the names. Seymours provided great service, kept us updated all the time and one of our buyers fell through Seymours were right on cue to find the new buyers for us. They didn't wait for the process to fall through. Can't rate it anything but 5 stars, if possible I'd have given more.

Manoj · 22 October 2024

★★★★★ 5/5

Google

Good professional friendly service from the team. Alan was a very helpful and responsive and followed up to ensure sale was on track.

Jo · 18 August 2024

★★★★★ 5/5

Trustpilot

Excellent and friendly service

We just completed our sale with Burpham office this week. Tracey and Ellyshia were very supportive and more than happy to help or chase our sale wherever needed, making it as stress free as a sale can be. Couldn't recommend them highly enough and will be sure to use them again in the future when I next move!

Sarah · 10 September 2021

★★★★★ 5/5

Trustpilot

Outstanding

From start to finish, an outstanding service. Every staff member was responsive, communicative, helpful and informed. No false promises, no hidden costs, no pushy sales people, no outrageous contract conditions. I can my recommend Seymour’s highly enough!

Joanna · 8 November 2023

★★★★★ 5/5

Trustpilot

Friendly and helpful agents

A wide selection of properties available, all agents are friendly, responsive and helpful. Information is always passed from one agent to the next, so you always feel looked after. Property search was fast and very efficient so highly recommend!

Tunde · 12 September 2023

★★★★★ 5/5

Trustpilot

Thomas is perfect

Thomas is perfect, he always nice smile, friendly and really helpful, and patient. He took almost a hour to assist me to answer the purchase questionnaire, provide a useful information to me. He is worth to get five stars.

ANGEL · 5 September 2023

★★★★★ 5/5

Google

Highly recommend Reece - great service and helped us secure our first home. Thanks Reece!

William · 4 December 2024

★★★★★ 5/5

Trustpilot

the agency is very thorough and diligent

the agency (Surbiton) is thorough and diligent. I am a buyer and I appreciated how the property was immediately marked "sold subject to contract" on websites as soon as they accepted my offer. When you're going through mortgage application etc, knowing that the property is no longer marketed is very comforting. I'm not sure if this is the general practice, or was specific to this property, but it meant a lot for me. Also, they did basic due diligence on me prior to passing my offer on the seller, which other agencies I offered with, didn't. If I become a seller one day, I'm probably going to look for this sort of attitude. The downside would be a slightly sluggish response rate, but in cases like that - I just called them. Other than that, I did not experience any discomfort dealing with them.My contacts were Sam Brown and Jenny Morgan.

Lana · 4 February 2024

★★★★★ 5/5

Trustpilot

the agency is very thorough and diligent

the agency (Surbiton) is thorough and diligent. I am a buyer and I appreciated how the property was immediately marked "sold subject to contract" on websites as soon as they accepted my offer. When you're going through mortgage application etc, knowing that the property is no longer marketed is very comforting. I'm not sure if this is the general practice, or was specific to this property, but it meant a lot for me. Also, they did basic due diligence on me prior to passing my offer on the seller, which other agencies I offered with, didn't. If I become a seller one day, I'm probably going to look for this sort of attitude. The downside would be a slightly sluggish response rate, but in cases like that - I just called them. Other than that, I did not experience any discomfort dealing with them.My contacts were Sam Brown and Jenny Morgan.

L.B · 4 February 2024

★★★★★ 5/5

Google

I just want to say a massive thank you to all at Seymour in stains starting out from Mark coming round to valuing our place to Billy Gary and Sahil doing the viewings and sales memos to Alan progressing the sale all the way through to exchange and completion I can’t fault anyone at Seymour‘s they’ve been extremely professional and friendly the whole way through and I couldn’t recommend them enough

Beverley · 25 July 2024

★★★★★ 5/5

Trustpilot

Seymours Woking

We would like to thank all at Seymour’s in Woking for all your help with our move, from valuing our flat to securing our sale and onward purchase. Everyone has been very responsive, friendly, helpful, always keeping us in the loop on progress and chasing all relevant parties to ensure everything runs smoothly and on time. Special thanks to Lorenzo for your tireless energy in finding us a property and to Clarissa for all you’ve done to help secure our move. We really appreciate it and highly recommend the team!

Juliet · 5 October 2022

★★★★★ 5/5

Trustpilot

Great end to end service

Recent completely on a sale and purchase through Seymour’s, Horsell. Very much a team orientated agent who all work together with us.Charlie, Adam, Serena and Sandra always kept us up to date and communication was excellent. They know the local market very well and secured our dream house. I would definitely recommend to ensure you get a realistic valuation and successful sale or purchases

Simon · 28 October 2024

★★★★★ 2/5

Trustpilot

Go Elsewhere

Slow communication with us as well as communication within their own office - don't blame it on the international factor, that should not have been an issue, especially since you said you deal with international customers all the time. Typos in communication via email as well as on printed property brochures as well as online listing. This is a huge negative and extremely unprofessional. And, still typos in email correspondence after complaining about it. Again, not professional at all for those kinds of typos. Recommended a horrible solicitor but then only recommended a slightly less horrible one after that, but they didnt seem very concerned with our solicitor issues because at that point, they had already made the sale. On that note, I could have and should have used a private solicitor. Would not use Seymour's again.

Judy · 9 January 2024

★★★★★ 5/5

Trustpilot

Great team, really helpful, stepped up to make things happen!!

We contracted Seymours Camberley to sell our property, and then ended up buying through them aswell. Throughout the team were a great help. They were personable and available at all times. They helped us navigate some challenges and really stepped up to help secure resolutions to some issues that held up our contract exchange and completion. All in all a great team to work with.

Rob · 8 October 2024

★★★★★ 5/5

Trustpilot

Quick introduction of good potential buyers.

Nick visited in February when we still had a tenant and the flat was quite tatty. Three months later, after a refurb, he came round and revised the estimate upwards to reflect the improvements. In the event, we had four viewings in five days and got an offer in excess of the new valuation.Well done indeed. Sale not done and dusted yet but full expectations of a prompt and successful completion.

Stewart · 24 June 2024

★★★★★ 5/5

Trustpilot

Kirsty was amazing!

Kirsty was amazing!I was on the purchase side rather than them acting for me on a sale but despite this it felt like she worked with my wife and I to get the deal done!Would highly recommend their services to any one.

Bill · 4 April 2023

★★★★★ 5/5

Google

I can only express pure gratitude to Seymours on the rental of my beloved flat and would highly recommend them. The process was stressfree and smooth from start to finish. Helen won us over with her honest, warm and personable personality, making us feel at ease, along with the rest of her team. It has been an absolute pleasure doing business with you all, so thank you thank you thank you.

Jamie · 21 June 2024

★★★★★ 5/5

Trustpilot

Excellent service

So many setbacks during my sale yet Seymours were great at keeping things moving. Big thanks to Amy!

William · 11 September 2024

★★★★★ 5/5

Google

Recently bought a property via Seymours in Staines. Their communication and support was second to none, especially Alan the sales progressor really did go above and beyond. Highly recommended!

Amanda · 22 February 2024