5/5
FacebookRecently had someone round to value my flat. He was friendly and honest and will use them if I decide to sell.
Trusted Agent profile · Staines upon Thames, Berkshire
Verified
Regents Staines upon Thames reviews
★★★★★
353 reviews across 2 platforms
161 High Street, Staines upon Thames, Berkshire, TW18 4PA
Part of Regents, see every office.
Regents's office in Staines upon Thames, Berkshire, at 161 High Street, is rated 4.0 out of 5 across 353 reviews on two platforms, including 259 Google reviews rated 4.2.
Reviews
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
Facebook5/5
GoogleVery professional company. Staff are courteous and attentive to every detail. Also flexible to their clients' needs. Highly recommend them.
5/5
GoogleHad a great experience with David and Joanna, they were very helpful in finding me a new appartment to rent
1/5
GoogleReally bad estate agents don't know what they are going. They didn't give as any fed back, wouldn't recommend
5/5
GoogleExcellent service from TownendsRegents Estate Agents' staff and quality assistance from Joanna and David. they gave me personal service.
5/5
FacebookI moved into a property with the help of Sophie from the move in team. Professional and excellent service.
5/5
FacebookSold our house within 3 weeks and kept me up to date with what was happening, definitely use again.
5/5
FacebookHave rented through Townends and more recently let my flat through them. Both experiences have been nothing but positive.
5/5
GoogleFantastic customer service and knowledge from Richard which is important for me. A real pleasure dealing with him.
5/5
FacebookVery experienced and professional team! It was a great customer journey altogether for our family! Would highly recommend!
5/5
GoogleRating only, no written review.
Agent replied · 30 December 2025
Dear Hitesh Patel! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
FacebookGreat training Career progression Fantastic people Great work environment What more could you want 5 STAR ⭐️⭐️⭐️⭐️⭐️
5/5
GoogleFantastic customer service and knowledge from Richard which is important for me. A real pleasure dealing with him.
5/5
FacebookExcellent service! We were so impressed from start to finish and would thoroughly recommend them to others.
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Dear Mildred Osei-Bemah, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Staines-upon-Thames (CLOSED). We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Dear, Jonas Mayambu! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleJo and her team provide a professional service. Will be recommending Townends in future
5/5
FacebookRented a property through Townends and it was a smooth process with great communication
5/5
GoogleI was provided with high quality advice and service. Thank you to all
1/5
GoogleVery worst service..no proper communication..struggling lot on the house issues...won't recommend to anyone
1/5
FacebookAvoid this agency, very good at taking your money. Admin fees of £720 !
5/5
FacebookGreat company to work for! Highly recommend, make coming to work very enjoyable.
5/5
GoogleI found Townsend to be very professional and would highly recommend
5/5
FacebookGood and fun place to work,amazing people with lots of experience!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
