5/5
This was the first property which actually looked in reality like the pictures provided. The viewing and the rental were easy and straight forward. Krista and the other members of the team were responsive and made it easy.

Trusted Agent profile · Staines upon Thames · Surrey
Verified
★★★★★
863 reviews across 3 platforms
Mallard Court, 4 Clarence Street, Staines upon Thames, Surrey, TW18 4SP
OASiS Estate Agents's office in Staines upon Thames, Surrey, at Mallard Court, is rated 4.8 out of 5 across 863 reviews on three platforms, including 798 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
798
Reviews on Google
This office
23
Reviews on Facebook
This office
42
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ...Read all 14 from sellers
We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ...Read all 15 from buyers
I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ...Read all 3 from landlords
I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ...Read all 4 from tenants
Oasis Estate Agents we pride ourselves on delivering exceptional results through hard work, communication and dedication. Oasis Estate Agents was formed in 2004 to offer an independent sales and lettings service to the commuter haven of Staines upon Thames and the local surrounding areas. In 2015, after successfully trading with the name iSiS for over 10 years, the brand evolved into OASiS and expanded into a fantastic new office overlooking the Old Market Square. Beyond the bricks and mortar, our business is about people and our highly experienced team have been put together to exceed your expectations, whether you are buying, selling, letting or renting. Headed up by our founder Steven Harvey our dedicated team of sales and lettings consultants have an extensive knowledge of the local area and over 100 years combined estate agency experience. Central to our success is the “whole team” ideology we employ via our almost unique pooled commission policy. As a result every one of the team benefits from every sale, not simple the individual consultant who made the original sale, so everyone will look after your interests. Our multi award winning team receive continuous on-going training both internally and from some of the best estate agency trainers from across the world, ensuring they remain experts in their fields.
The Trusted Agent 2026 results for OASiS Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
5/5
This was the first property which actually looked in reality like the pictures provided. The viewing and the rental were easy and straight forward. Krista and the other members of the team were responsive and made it easy.
5/5
Very professional and helpful realtors. I have bought using them, sold using them, and use them to let out a property. Excellent!
5/5
I have bought, sold and had landlord support from Oasis and I think the whole team are excellent. They are good at their jobs, personable and helpful. They are passionate and knowledgeable about the local area. I'd recommend them.
5/5
Spencer and Cheryl did the most wonderful job helping me through buying my first home! They put me at ease throughout the whole process, kept me informed and were a good laugh throughout! So grateful to them for all their help and support.
4/5
My wife and I have used OASIS to manage our flat in Staines since 2006. They have always been helpful and diligent and provided a really top quality service. We have always found them to be highly professional and excellent value for money.
5/5
Spencer and Cheryl did the most wonderful job helping me through buying my first home! They put me at ease throughout the whole process, kept me informed and were a good laugh throughout! So grateful to them for all their help and support.
5/5
Great customer service, comitted agent.
Great agent they committed to selling your home. All staff are friendly and always update you. Special thanks goes to Ryan, Laurence and Spencer for there hard work in selling my property. I would highly recommend this agent to sell your house!
5/5
Great company that has made the experience of renting very easy. Both Krista and Matt have been incredibly helpful and have provided answers and information to everything that I've needed to know. Excellent customer service and I would highly recommend.
5/5
Great service from all at oasis. We purchased our new house from these guys and their service from the start was professional and everything was done in a quick manner. Would highly recommend oasis . Alan
5/5
The service has been professional and responses prompt
Thank you Jonathan. Its always a pleasure to work with you!I will pass your thanks to our lettings team.
5/5
This was the second time that we used Oasis and we would use them again whithout any hesitation. The whole team was really helpful and professional. They have provided an excellent customer service so I would definitely recommend them to anyone.
5/5
We had a great experience with the sales team at Oasis. Ryan gave us an informed valuation and our flat was sold quickly. Spencer communicated well with us throughout the sale and was easy to speak to whenever we needed to.
5/5
This was the second time that we used Oasis and we would use them again whithout any hesitation. The whole team was really helpful and professional. They have provided an excellent customer service so I would definitely recommend them to anyone.
5/5
We had a great experience with the sales team at Oasis. Ryan gave us an informed valuation and our flat was sold quickly. Spencer communicated well with us throughout the sale and was easy to speak to whenever we needed to.
5/5
I was extremely impressed with Krista's patience - I have recently emigrated to the UK and had no idea how rentals work, she took me through everything patiently and ensured that the house was secured without any glitches.
5/5
Great Oasis estate agents *****+ Thank you
Thank you for your recommendation
5/5
The website is easy to navigate
Thank you John for your feedback regarding our web site! Its good to know
5/5
The website is easy to navigate
Thank you John for your feedback regarding our web site! Its good to know
5/5
Oasis were very professional and efficient in there approach and offer very good, sound and accurate advice. However, they do work with you in trying to achieve what you want from a let or sale.
5/5
very good service.higer recommend to everyone.
Thank you for your recommendation and five start review.
1/5
unreasonable fees unprofessional attitude at contract extension
Dear Bori, thank you for your review. Please can you tell me which property you rent with Oasis Estate Agents in Staines-upon-Thames as we do not have you listed as a tenant in any of our properties? Best Regards, Liz, Lettings Manager
5/5
Had a great experience with Oasis. Very professional. We were informed and provided with guidance at every stage of tenancy initiation. Highly Recommend. Special call out to Matt, Krista and Emma for helping us through out.
5/5
Great Estate Agents
Fantastic service buying our new home and selling our old. Pulled out all the stops to secure the property at crunch time and had been pleasant to deal with through out. Credit to Cheryl and Ryan who were professional throughout.
5/5
Jonathan's local knowledge and experience led to a speedy offer for our property. Karen acted calmly and efficiently to speed up the final stages of the sale, by liaising proactively between all parties.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Lindsay wrote: "I was very lucky when my letting agent recommended Oasis Staines when the time had come to sell my property in Church Street which we had owned for some thirty ..."
15 reviews from buyers, rated 4.7 out of 5 on average. For example, Alison wrote: "We recently purchased a house through Isis and I can honestly say I have never come across such professionalism. From the very first moment I was introduced to ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, HM wrote: "I bought my property with ISIS, they then rented it and property managed it for me. I have now sold the apartment with ISIS, in particular with Keith Howard ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Simona wrote: "I started looking for a place to rent in August, I had to find a place asap as I had to move out from where I was living in about 1 and a bit month. I started ..."
Yes. In The Trusted Agent 2026 awards: OASiS Estate Agents, Staines upon Thames won Platinum.