Every review we hold for the Staines-upon-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were new to the lettings market so approached a number of firms. We were impressed from the outset with the responsiveness and level of personal attention given to our relatively small letting by Joy Cook, one of Martin and Co’s principals. Joy happily provided contact details from other satisfied landlords and we approached them for feedback, which proved to be positive. The referencing process at the outset fortunately weeded out a couple of bad eggs and we soon had well-referenced and suitable tenants in place - and Martin and Co swiftly built a good working relationship with them. Throughout the letting, Martin and Co were quick to deal with any issues which arose. Something we really appreciated was Martin and Co’s ability to get competent professionals / tradesmen to the property to deal with various legislative requirements and any problems arising with the property: without that, letting our house would have been much more stressful. The entire team at Martin and Co is friendly, knowledgeable, professional and, above all, responsive and competent. Highly recommended.
Simon · 5 July 2016
★★★★★ 5/5
GoogleMe and my girlfriend have been renting a property with Martin and co for a little under 18 months and have had such a pleasant experience with them since.
We suffered a horrible time with a previous agent who was unwilling to help us, made us feel like every time we would mention something about the property it was our fault and no help at all! It is the complete opposite with Martin and Co who go out of there way to make sure we are comfortable in our home and keep lines of communication open between us and our landlords.
I would highly recommend letting through martin and co as they will do there upmost as easy and pain free as possible!
Thomas · 1 May 2016
★★★★★ 5/5
GoogleLandlord Review. 'Martin & Co deliver a very professional & cost effective service achieved through good communication both with me & my tenants, cohesive teamwork, rapid turnaround on referencing & contracts & efficient financial controls & payments. They're always there when I've needed them when problems arise and are working in the background when I don’t. Working in partnership with them their consistent ‘consider it done attitude’ is reassuring, under Joy and Trevor Cooks’ management they’re the best letting agent I’ve used in the last 12+ years and would happily recommend them to other landlords.
Maggy · 1 May 2016
★★★★★ 5/5
GoogleGreat thank you to Lynn from Martin & Co, pleasure to work with helped getting my properties rented quickly sourcing good tenant's and kept the communication fluid even when required.
Hamood · 5 July 2018
★★★★★ 5/5
GoogleGreat thank you to Lynn from Martin & Co, pleasure to work with helped getting my properties rented quickly sourcing good tenant's and kept the communication fluid even when required.
Hamood · 25 March 2018
★★★★★ 5/5
GoogleGreat agency and very helpful staff. Both Ioana and Nikita were great and did a great job with our property. Would recommend to anyone looking to buy/sell/let in the area.
A · 24 October 2017
★★★★★ 5/5
GoogleThank you Ana for a fantastic and professional service provided. Everything was perfect. You and Martin Co are well above your competitors! Well done :)
Marcos
Marcos · 29 July 2019
★★★★★ 5/5
GoogleVery helpful in finding a rented property for me. Extremely professional and organised. Managed services provided by Martin & Co for my rented property are extremely good. Very satisfied with the Quality of Service rendered right from the time I started interacting with them during house viewing.
Rebecca and Maria are really helpful and very prompt in addressing issues. Would strongly recommend Martin & Co.
Rebecca and Maria - Thanks for your support :-)
Avinash · 5 July 2018
★★★★★ 5/5
GoogleI needed a new fridge as the one in my property stopped working. It was quite late in the day when I contacted them so I want not expecting a response, however I was contacted promptly. The staff at Martin and Co were so helpful and within minutes the issue had been sorted. They were so friendly and so understanding and really really helpful! I cannot commend their customer service enough!
Helen · 26 January 2020
★★★★★ 5/5
GoogleWe have been working for Martin and co for over 5 years now. They have always maintained a professional and efficient standard. We continue to look forward to working closely with martin and co and their landlords in years to come.
Lewis · 12 December 2023
★★★★★ 5/5
GoogleFirst class service received in dealing with my property letting. Joy, Doreen and Rebecca were very helpful and informative in all aspects. Would highly reccommend
Robert · 25 March 2017
★★★★★ 5/5
GoogleAmazing service from Owen and team. Honest and transparent which is so refreshing in an industry blighted by mediocrity. Keep it up.
Matthew · 25 March 2018
★★★★★ 5/5
GoogleThey let our property as we live overseas and have been exceptional with the service they provide to us. Highly recommended.
Sammy · 19 July 2022
Agent replied · 19 July 2023
Dear Sammy, thank you for taking the time to write this review for us, it is much appreciated by all the team.
★★★★★ 5/5
GoogleGreat level of service. Owen was extremely helpful throughout our sale and genuinely cares about his clients and their needs.
Ben · 25 March 2018
★★★★★ 5/5
GoogleThey let our property as we live overseas and have been exceptional with the service they provide to us. Highly recommended.
Sammy · 24 May 2022
Agent replied
Dear Sammy, thank you for taking the time to write this review for us, it is much appreciated by all the team.
★★★★★ 5/5
GoogleJoy, Maria and the rest of the team are without doubt the most proficient and professional agents I have come across during many years as a landlord. They have been willing to go the extra mile when required, provided advise and guidance, as well as being nice people. I would whole heartedly recommend them to landlords and tenants alike. Nobody else in Staines worth talking to.
Tony · 25 March 2017
★★★★★ 5/5
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Nokukhanya · 15 October 2022
★★★★★ 5/5
FacebookGreat work MRS Stella Robinson. For anyone looking for the best Expert trader to invest with should reach out to MRS Stella Robinson. Her company has proven to be the best trading company. I just made second withdrawal of $12,550. no withdrawal fee. Contact Her ViaEmail:stellarobinsonfxtrading6@gmail.comWhatsApp:+19517037360
Chris · 15 October 2022
★★★★★ 5/5
GoogleMy property was one of the first property managed by Martin Co when they opened the branch in stains over 6 years ago. My experienced with Martin & Co has been excellent, professional and very good communication throughout the process. Without Martin & Co’s help I couldn’t have managed my property living and working Australia. I would highly recommend “Martin & co” stains branch!
Ramesh · 5 July 2016
★★★★★ 5/5
GoogleI had a very seamless experience with the Staines branch of Martin&Co, thanks to the very lovely Jolleen. Her level of attentiveness during the whole process allowed me to secure a new place in a very short window of time which i am very grateful for during such a turbulent year.PositiveResponsiveness, Quality, Professionalism
Sujan · 15 July 2021
★★★★★ 5/5
GoogleI have dealt with Martin & Co for several years and they have been very friendly, pro-active and consummately professional. Not once have I had reason to be dissatisfied in any way.
My main contact is Rebecca Wilsher and she is good example of their professional, yet friendly approach.
If you are new to the area and seeking accommodation, look no further.
Wilson · 5 July 2016
★★★★★ 5/5
GoogleI'm really impressed with Martin & Co Staines. We have found the service excellent with tenants being found really quickly for our property and repairs being dealt with quickly and efficiently. The level of service, compared to the previous high street estate agent we used to use, is outstanding. Thanks to all the team at Martin & Co. Staines.
Claire · 1 May 2017
★★★★★ 5/5
GoogleMy experience with Martin Co has been excellent, professional and quick. As a tenant, I can recommend Martin Co. Good service, good communication and help with any issues were quickly and helpfully resolved. For example, when the heating broke, I was offered a replacement heater while waiting for repairs.
Urgent issues even dealt with at weekend. Very good.
Moognase · 1 May 2016
★★★★★ 5/5
GoogleA great team working there! Always helpful in all kind of issues about the tenancy, the property. A special "Thank you!" to Maria Ginex. We are sorry to left them; sometimes the renting market can be tricky... We hope to work with Martin & Co Staines again, one day! Best whishes for all of you
Inês · 5 July 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
