Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat a fantastic service from the team at Brocton, we had a very difficult chain but Claire Midgley and the team moved heaven and earth to support our move we cannot be more grateful well done to all at the Brocton branch Kevyn and Julie
Kevyn · 25 September 2024
Agent replied · 25 October 2024
Dear Kevyn, Thank you for taking the time in leaving such a superb 5* Review! At John German we pride ourselves on delivering high quality Customer service. I will pass on your kind comments to the Team at Brocton with a special mention to Claire and Julie. Wishing you all the very best.
★★★★★ 5/5
GoogleExcellent service - very highly recommend. I was kept in touch at all times, very personal and professional service. Extra thanks to Julie B and Claire who helped with a very smooth and speedy sale of my property.
Joanne · 17 December 2024
Agent replied · 24 December 2024
Dear Joanne, Thank you for taking the time in leaving a wonderful 5* review! John German aim to offer a professional level of customer service. It will be my pleasure to pass on your kind comments with a special mention to Julie and Claire. May I take this opportunity to wish you all the very best.
★★★★★ 5/5
GoogleI can not praise the staff at John German enough, in particular Becky who went over and above to process our rental application in record time. The past few weeks had been quite stressful as we'd not found a new property to purchase and the sale of our house had been delayed leaving us a small window to apply for a rental property. So happy with our new home and the entire application process was completely online. Thank you so much 🙏
Bel · 26 August 2021
Agent replied · 25 August 2024
What an amazing review Belinda! Thank you!
★★★★★ 5/5
GoogleAn absolutely fantastic experience dealing with the John German team. From organising viewing to final completion, I have nothing but praise for their professional, proactive and highly effective team. They really helped make things happen. Thank you.
Keith · 9 April 2026
Agent replied · 16 April 2026
Dear Keith , Thank you so much for your wonderful 5 * review for the Stafford Team . We’re thrilled to hear that you had such a fantastic experience with our team from initial viewings through to completion.
Your kind words about our professionalism, proactive approach, and effectiveness mean a great deal to us. We’re especially pleased that we were able to help keep things moving smoothly throughout the process.
Thank you again for taking the time to share your experience, and we wish you all the very best for the future. With kind regards Sarah Hill Area Sales Manager
★★★★★ 5/5
GoogleJohn German , our always our agent s of choice when selling our houses, they are straight , no messing, honest polite and helpful, I think the fact they keep their staff for the many years I have used them says a lot
They return emails and phone calls promptly all you need from a long standing reliable agent !!
Thank you Julie and Paul for your help though the years
Lucy · 26 August 2022
Agent replied · 25 August 2024
Dear Lucy, thanks so much for your very kind review. We are so pleased you are happy with the service you have received and that you continue to choose us. We will pass your kind comments onto Julie and Paul, many thanks
★★★★★ 5/5
GoogleJohn German were brilliant during the purchase of our first house. They made the whole process very simple for us. Julie was in constant contact keeping us up to date with progress of our transaction.
William · 18 November 2024
Agent replied · 23 November 2024
Dear William, Thank you for taking the time in leaving such a fabulous 5* Review! We aim to offer the best customer service which Julie clearly offered , thank you for the feedback. May I take this opportunity to wish you all the very best in your new home.
★★★★★ 5/5
GoogleFabulous service from this lovely team! We were buyers, not sellers and, having dealt with the team at John German Stafford, we would sell our next house with them. Their professionalism and courtesy was always evident. We viewed the property several times and they made every effort to accommodate us.The case progression was impressive, and, again, ultra - professional. All the staff, both in the office and at property viewings,were exceptionally personable.Well done and thankyou to Julie B, Julie G, Libby, Moira, Paul and Mark at John German Stafford.
John · 23 December 2024
Agent replied · 8 January 2025
Dear John, Thank you for taking the time in leaving such a Fabulous 5* Review! We aim to achieve the best customer service possible and on reading your review i feel the Stafford team have certainly delivered! It will be my pleasure to pass on your extremely kind comments to Stafford Team. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleWe have recently moved into our new home. We cant’t praise the staff enough at John German, they were brilliant. Nothing was too much trouble. Always happy to help & answer any questions. Stephen (Senior Sales Progressor) was amazing too, kept us in the loop throughout. Thank you everyone !!
Julie · 21 November 2025
Agent replied · 12 December 2025
HI Julie, A HUGE Thank you for taking the time in leaving a great 5* Review! The Team and especially Steve will be delighted to read your review as they love what they do.. sell houses! May I take this opportunity to wish you all the very best, thank you again... Kind regards, June Reeves (Sales Director).
★★★★★ 5/5
GoogleThe experience has been professional start to completion. The whole team are great and a special mention to Claire Midgley who has been a very high communicator and a rock during the complete process. You are in safe hands with John German.
Steve · 27 May 2024
Agent replied · 25 August 2024
Dear Steve, Thank you for such an outstanding 5 Star review with a special mention to Claire for an outstanding Service. Wishing you all the best.
★★★★★ 5/5
GoogleWe received top class service from John German when we recently bought a property they were marketing. The sale was handled by Claire Midgley, and she was continually on the case, liaising between ourselves, the sellers, the solicitors, other estate agents, and other buyers and sellers in the chain. She kept us informed at all times and we found her very professional and friendly to deal with. Also, the other members of staff at the Stafford Office were very professional and helpful.
Phil · 27 August 2019
Agent replied · 25 August 2024
We are delighted to receive your amazing review, thank you! It is excellent to hear we provided you with a top class service during your property purchase. Our focus at John German is all about guiding people through the whole process, we're committed to making a move a happy one for everyone involved. Claire is delighted to see this too! Wishing you the very best - June Reeves, Sales Director at John German Estate Agents in Stafford.
★★★★★ 5/5
GoogleWe are currently in the process of buying and selling a property with John German . I rarely leave a review but have been so impressed by all the teams, professionalism, support and kindness with what at times has been a very stressful …
Annabel · 16 December 2025
Agent replied · 12 December 2025
Dear Annabel, Thank you for leaving such a fabulous 5* Review! The Team genuinely love selling homes so hence offering a great customer service. I will be delighted to pass on your fabulous review to the Team and may i take this opportunity to wish you all the very best. Kind regards June Reeves (Sales Director).
★★★★★ 5/5
GoogleWe received excellent service from the first viewing to completion. We were kept informed of progress at each stage & any queries were addressed promptly. Many thanks to Claire Midgley for her hard work & support.
Linda · 26 July 2024
Agent replied · 25 August 2024
Dear Linda, Thank you for taking the time to leave such a Fantastic 5 Star Review and great to hear we excelled in our Excellent customer service. I will make the Team aware of your 5 star review and in the meantime i wish you all the very best.
★★★★★ 5/5
GoogleAfter our property being for sale with two previous estate agents I appointed John German. There customer service and communication from start to finish has been excellent. The team was proactive from day one and our property sold within two weeks. I would highly recommend this local company.
Janet · 13 September 2025
Agent replied · 12 December 2025
Dear Janet , thank you for your fantastic 5 star review for our Stafford team, we really appreciate the kind feedback and we know the sales team will be thrilled to read it . Thank you for all your future recommendations with kind regards June Reeves Sales Director .
★★★★★ 5/5
GoogleI’ve always found John German very professional and efficient. Becky Scargill most definitely lived up to that reputation and surpassed it! Very responsive, commercial, practical and great customer service and knowledgeable. Thank you Becky and John German fir helping us find snd secure our new home.
Clair · 26 August 2023
Agent replied · 25 August 2024
Hi Clair Thank you so much for your 5* review - I will pass on your thanks to Becky in our Lettings and Management Department, many thanks Tracey Glenn, Lettings Director.
★★★★★ 5/5
GoogleExcellent service. As a buyer, they contacted me regarding a property that had returned to market that I had expressed interest in months earlier. I ended up buying it and the assistance, updates and support from John German were above an beyond throughout the purchase. Would like to say special thanks to Nicola, Claire and Julie.
Julian · 26 August 2022
Agent replied · 25 August 2024
Dear Julian, thankyou so much for your kind feedback. We are so happy we were able to help you find your new home. All the best for future.
★★★★★ 5/5
GoogleJohn German were the agents for the house we were buying. We had a lot of hold ups and difficulty on the sale of our house (through another agent) and John German helped bridge the communication gap and keep everyone informed and calm. They had great patience and were very understanding, even calling to check all was OK with me personally when we had a set back on our sale. Claire would often call and provide me with updates that had not been passed on to me and communication was fantastic. I will certainly be using John German myself next time we come to move. Thanks
Steph · 27 April 2024
Agent replied · 25 August 2024
Dear Steph, Thank you so much for your outstanding 5 Star review and helping smooth the house buying process for you. I will pass your very kind comments on to our Brocton Team. Wishing you all the very best.
★★★★★ 5/5
GoogleHaving sold 2 properties with JG this year I absolutely recommend them. Regular updates lots of communication and the pleasantness of all staff. Thank you Julie B, Julie G, Claire M and Nicola for all your support to me and my family ⭐️⭐️⭐️⭐️⭐️
Moira · 26 August 2023
Agent replied · 25 August 2024
Dear Moira, thank you so much for your 5* review and your kind words. The team will be absolutely delighted and we'll be sure to pass your comments on to them. Best wishes - Andy Jones, Director.
★★★★★ 5/5
GoogleI was so impressed with the service given by Julie Burdett - we are not even a customer yet , but her advice has been nothing but honest, caring and so valuable , would highly recommend. Thank you Julie
Beverley · 27 April 2025
★★★★★ 5/5
GoogleIt took a year to finally complete my sale but the team at John German were excellent, great communication ,always cheerful and happy to give advice when needed. Thanks everyone, special thanks to Claire, we got there in the end!
Susan · 26 August 2023
Agent replied · 25 August 2024
Thank you for your 5-Star Google review Susan. Delighted to know that, after a year, you finally completed your sale. We'll pass your 'special thanks' onto Claire, she'll be so happy. Thanks again - Andy Jones, Director.
★★★★★ 5/5
Googlevery helpful and professional, they kept us up to date with all proceedings and maintained constant communication to keep us in the loop at all times.
Colin · 16 January 2026
Agent replied · 16 April 2026
Dear Colin , thank you for your lovely 5* review for the Stafford Team , they will really appreciate it , we wish you all the very best with kind regards Sarah Hill Area Sales Director
★★★★★ 5/5
GoogleWe were after a bungalow in a specific place and that's what Claire Midgley found for us. There were some ups and downs , but got there in the end. Claire is excellent at her job very very good. If she tells you she will do something she does it ,she doesn't forget about it. Thank you very much Claire for all your help.
Laura · 27 August 2019
Agent replied · 25 August 2024
Thank you for taking the time to leave us such a great review, we are delighted we were able to help you find your new home! We'll pass this to Claire who will be equally delighted to hear she did such an excellent job during your house purchase. Wishing you the very best. June Reeves, Sales Director at John German Estate Agents in Stafford.
★★★★★ 5/5
GoogleDealing with the team at John German was easy and nothing was too much trouble. Response times were exceptional. The team always had time to chat and never rushed you off the phone. Highly recommended.
Clare · 13 October 2025
Agent replied · 12 December 2025
Hi Clare, a HUGE Thank you in leaving a fabulous 5* review which i will happily pass onto the Team who will be overjoyed as they love nothing more than offering a great customer service whilst selling 'homes'. May i take this opportunity to wish you all the very best, thanks again. Kind regards June Reeves (Sales Director).
★★★★★ 5/5
GoogleMy first contact to provide a valuation for my property was with Julie and meeting with Reiss for the valuation, I easily made my selection for John German to proceed with the Sale.
The Advertising and Viewing was expedient and offers were considered and Selection of offer was made within 2 weeks due to considerable efforts by all concerned.
I was helped with selection of Solicitor for conveyance and Claire was always available throughout a difficult period to advise and assist up to completion.
I endorse all recommendations to engage John German
Sincere respect and thanks.
Ernie ClarkPositiveResponsiveness, Quality, Professionalism, Value
Ernie · 26 August 2022
★★★★★ 5/5
GoogleWe recently sold our house and would like to take this opportunity to thank the team at John German for their help and professionalism. In particular Paul Barnes for his patience and advice and Claire Midgely, who went above and beyond expectations. Claire communicated with us regularly, keeping us informed at every stage of the transaction. Her friendly and helpful manner made it a delight to do business with her. Thank you to all the team. We have no hesitation in highly recommending John German Stafford.PositiveResponsiveness, Professionalism
Maureen · 26 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
