5/5
GoogleWe recently just exchanged on our property through DB Roberts Estate Agents and had an excellent experience. Adam was especially helpful throughout the process, always approachable, informative, and quick to answer any questions we had. …
Trusted Agent profile · Stafford
Verified
DB Roberts Stafford reviews
★★★★★
564 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 564 reviews on two platforms, including 286 Google reviews rated 4.8.
About DB Roberts Stafford
Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Google5/5
GoogleAdam has been incredibly helpful throughout this process and kept us up to date at every stage, highly recommended DB Roberts
Agent replied · 22 May 2026
Thank you Nathan for your great feedback! We’re delighted Adam’s support and updates made a positive difference for you. We really appreciate your recommendation!
5/5
GoogleOUTSTANDING SERVICE I would highly recommend DB Roberts. From start to finish the Stafford team were friendly, helpful and communication was 10/10. They arranged all of our viewings for us also which was a great help. Extremely happy with their service.
5/5
TrustpilotGreat Friendly Service
I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.
5/5
GoogleNegotiator Alex Spittle has been a star at every stage. Keeping us well informed all the time, chasing up viewings, contacting their vendors to help us buy our dream house. Overall the experience we have had with Alex and the DB Roberts …
1/5
TrustpilotTotal lack of communication and interest
Engaged DB Roberts to sell a property, Communication was dreadful, in a 12 week period i was promised call backs on five separate occasions that just didn't happen. When I complained I was promised a manager would be my single point of contact going forward - guess what? She didnt return my call! Following an email complaint the staff chose not to phone me (as the complainant and main contact on the sale) instead opting to phone my 82 year old mother (the property owner). On another occasion I progress chased and was told they hadn't anything to report as they couldn't contact a recent viewer. I chased a week later to be told they'd spoken to them shortly after my previous call but they just hadnt bothered to update me. Generally made to feel unimportant and an inconvenience. Have now moved agents.
5/5
GoogleI have had a great purchasing experience with Alex at DB Roberts, he has been really attentive, knowledgeable and efficient at every step
Agent replied · 22 July 2026
Thank you for your lovely review, we're delighted to hear that Alex has been attentive and efficient throughout the process. Thank you for choosing DB Roberts!
5/5
GoogleI can not rate this company more highly. The lettings team especially have been by far the best I have worked alongside in many years in property. Professional, transparent and always eager to help.
Agent replied · 31 May 2026
Thank you so much for the glowing review! We are incredibly proud of our Lettings Team, and hearing that they are the best you’ve worked with in your many years in property is a huge compliment. Transparency and professionalism are at the core of what we do, and we’re so glad it’s made a difference in your experience. We look forward to continuing our work together!
5/5
GoogleExcellent company with Professional & polite service, highly recommend Tianna, Lou & Crystal @ Ludgershall. Many thanks 👍 …
Agent replied · 31 May 2026
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we’re here to help whenever you need. 👍😊 …
5/5
TrustpilotStraight forward and friendly
Nicole and the team at DB Roberts are always super friendly and approachable, and have been right from the start. Everything has been straightforward and hassle free as tenants, it's easy to get a hold of them when you need to and communication is a breeze.
Agent replied · 24 August 2024
Your feedback is greatly appreciated, and we're glad to hear that we've been able to provide a positive rental experience for you.
5/5
GoogleExcellent service both friendly and efficient. Quick viewing and had offer accepted same day. Tina was very informative and friendly and Alex excellent with communications.
5/5
TrustpilotForever home secured with DB Roberts and Sue
Sue was great from start to finish. The purchase of our dream home was elongated due to an extensive chain but Sue kept us up to date and chased updates when needed. We are now in our forever home and couldn’t be happier.
5/5
TrustpilotWe have recently started working with…
We have recently started working with DB Roberts. They now manage our rental property and I must say they have been very professional from the start. Very efficient and sort everything out!! Will definitely be using them again in the future!
Agent replied · 11 May 2026
Thanks for the great feedback Ricky! We’re so glad to hear you're happy with how we’re managing your rental property. It’s brilliant to know that our team has made everything so smooth and professional from the very start. We look forward to working with you more in the future.
5/5
TrustpilotOur Transaction has been organised, controlled, & informed throughout.
Lisa and the team were able to arrange for us to view within less than 12 hours, got our property on the market in 24 hours, agreed a sale in 5 working days and negotiated our onwards purchase within 1 Day. We have had support obtaining a mortgage and have been referred to a conveyancing firm who have completed initial paperwork immediately. As far as selling and buying a property goes, we couldn't have had a better experience. Communication throughout has helped manage our expectations and reduced stress. Strongly recommend using DB Roberts. Hopefully our sale and purchase continues to progress as smoothly.
5/5
TrustpilotGreat team work!
We have now been dealing with DBRoberts for about 7 years. Selling, buying - but mainly trusting them to help & support us with our rental properties. We can not rate them highly enough. Lisa is our ‘go to’ & she is supported by a great team of friendly, helpful, supportive, professional & knowledgable people. Most recently, we needed help & support in finding a new tenant as our current one had been successful in buying her own home. DBRoberts had found her for us in 2020 & she was a joy, so when she moved on we turned once more to DBR without hesitation. This time, my contact was Tia - & what a great job she has done. She has supported, guided & advised us through the whole process & kept us informed at every step. She has been a delight to deal with & a great part of the team. Once again, the team have found us what we think will be great tenants who will be moving in very soon with the minimum of delay so that there is hardly any break between our tenants - just enough time for our property to be inspected & any small jobs it needs doing to keep it in A1 condition. In this part of the process, we were supported very well by Alison, who we have come to trust as a good judge of character - & Lisa is always there as a guiding hand who oversees the whole thing. We feel confident that our new tenants will work out well - but we also know that if we have any problems or issues at all, once again, DBR will be there to help & support us through whatever it is. We also appreciate that they will be there to help our tenants too & we hope that they have felt supported, well advised & helped by DBR too. We like to think we are a team working together so that all concerned have a good experience. For us, we believe that DBR certainly achieve that.
5/5
GoogleWhat a great team. Dan was very professional when advising us on the valuation of our property. Gary the photographer was friendly and pics were excellent and showed our house at its best. Alex was a star managing everyone’s expectations …
5/5
TrustpilotExceptional Service and Smooth Sales Process
I recently had the pleasure of engaging with DB Roberts for the sale of my house, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. One standout individual who deserves special recognition is Jessica. Her exceptional customer service and account managing skills truly made all the difference. Jessica went above and beyond to ensure a fast and smooth sales process. Her attention to detail, proactive communication, and willingness to address any concerns or questions promptly were truly commendable. She took the time to understand my needs and preferences, and she worked tirelessly to meet them every step of the way. Throughout the entire process, Jessica exhibited a high level of professionalism and dedication. She was always accessible and responsive, providing regular updates and guidance to ensure everything progressed smoothly. Her knowledge of the market and expertise in sales negotiation were evident, and I felt confident knowing she was representing my interests. Thanks to Jessica and the team at DB Roberts, what could have been a stressful experience turned out to be surprisingly seamless and hassle-free. Their commitment to excellence and personalized approach set them apart from other agencies I've worked with in the past. In conclusion, I wholeheartedly recommend DB Roberts to anyone looking to buy or sell a property. And to anyone fortunate enough to work with Jessica, you can rest assured that you're in capable hands. Her dedication, professionalism, and exceptional customer service truly make her a valuable asset to the team.
5/5
GoogleVery positive experience with this agent. I dealt with Alex who acted with courtesy and professionalism along the way keeping me updated at every opportunity. Would definitely recommend.
5/5
Trustpilotprofessional service
Always a professional service provided by Lisa, Nicole and the team there.
5/5
GoogleSo far, so good! Dealt with both Kieran and Alex on first purchase and so far, communication excellent, progression and responsiveness excellent. Keep it up guys!! Thank you 😀 …
Agent replied · 13 May 2026
Thank you for your feedback. We’re pleased to hear you’ve had excellent communication and support from Kieran and Alex so far, and that things are progressing smoothly. We really appreciate your kind words.
5/5
TrustpilotSelling my house
Lottie and the other fella at Stafford, who's name I forgot (sorry) were excellent when I asked them to price my house. Unfortunately for me, I chose to go with someone else based purelyon location. They continued to monitor my sales progress with the odd call and advise what I should do next. There was nothing in it for them.Based on that my partner went with another DB Roberts office to sell hers in another area. They too was also excellent and sold her property within a day as promised. I then referred my brother to Lottie and would highly recommend anybody to use DB Roberts to sell their house.They're brilliant!
5/5
TrustpilotNicole and the whole team were an…
Nicole and the whole team were an amazing help throughout the whole process from beginning to end, great customer service skills from the whole team. Very helpful and informative of the whole process. The first time I’ve dealt with D B Robert’s, but would definitely recommend to landlords and tenants alike a great team of people
5/5
TrustpilotCouldn't be happier with the service…
Couldn't be happier with the service from the team at db Roberts, Stafford. Especially newbie to the team Adam Foster, who has been great from day one. Showing his skills, strength, ability and most of all initiatives to selling our beautiful bungalow, which is currently stc within weeks of him joining the company. Many thanks for your (above and beyond) 💯% communication. If buying or selling a property I would definitely, highly recommend db Roberts in Stafford.
5/5
GoogleGreat service from DB Roberts, special thanks to Adam for all his hard work and continuous support.
Agent replied · 12 November 2024
Thank you for your wonderful feedback! We will pass on your special thanks to Adam. If you need anything else or have further questions, feel free to reach out.
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