Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotFriendly service
Emily Little was always friendly during interactions. I fed back that second viewings would benefit from additional time allocated to allow for measurements and a more in-depth look of the property, which she took on board and offered to arrange another extended viewing. She was compassionate when I shared how I found price negotiations on properties stressful and did not push me into making an offer until I was ready to do so. When I asked for additional information on the loft space on a property I viewed, photos were taken and sent to me promptly. Overall, I would recommend Emily as an estate agent.
Nicola · 12 March 2024
★★★★★ 5/5
TrustpilotA special thanks to Katie!
Five years ago I sold my property with DB Roberts, having been happy with the service, I invited them to carry out an appraisal on our next home. Surprisingly, they remembered me from all those years ago, which I thought was a really nice, personal touch. I found Katie Dennant to be incredibly professional and knowledgeable, and in addition to this, she squeezed us into her super busy diary last minute to suit us.Another special mention and our personal thanks to Katie, who was the only agent, out of four other competitors, to pick up on a particular stipulation associated with our house, which meant we could not put our property on the market this year. Katie’s awareness and scrutiny surrounding this particular stipulation avoided multiple parties wasting time and funds. We were really most grateful for this. While we cannot put our house onto the market this year, we shall certainly be back in touch with her when we are in a position to do. Big thanks to Katie!
Aimee · 8 March 2024
★★★★★ 5/5
TrustpilotA special thanks to Katie!
Five years ago I sold my property with DB Roberts, having been happy with the service, I invited them to carry out an appraisal on our next home. Surprisingly, they remembered me from all those years ago, which I thought was a really nice, personal touch. I found Katie Dennant to be incredibly professional and knowledgeable, and in addition to this, she squeezed us into her super busy diary last minute to suit us.Another special mention and our personal thanks to Katie, who was the only agent, out of four other competitors, to pick up on a particular stipulation associated with our house, which meant we could not put our property on the market this year. Katie’s awareness and scrutiny surrounding this particular stipulation avoided multiple parties wasting time and funds. We were really most grateful for this. While we cannot put our house onto the market this year, we shall certainly be back in touch with her when we are in a position to do. Big thanks to Katie!
Rose · 8 March 2024
★★★★★ 5/5
TrustpilotEveryone was friendly very helpful abd…
Everyone was friendly very helpful and gave Advice when needed and kept me up to date with Viewings and Feedback.
Lloyd from the Auction was very friendly nice.
Kept me up to date weekly and gave me Advice when needed.
Made the Selling of my late Mothers Bungalow a plea
sent experience took the stress out it all.
I would Highly Recommend D B Roberts and I am sold to anyone
MRSLOUISEMBANNAN · 12 August 2024
★★★★★ 5/5
GoogleTina has has delivered superb customer service. Thanks Tina for being so caring and understanding.
BlueOtis · 24 June 2025
Agent replied · 24 March 2026
Thank you for your wonderful feedback! We’re proud to have Tina on the team and glad she could provide the support you needed. We’ll be sure to pass on your kind words to her.
★★★★★ 5/5
TrustpilotFrom valuation to listing (so far) Dan
From valuation to listing (so far) Dan, Gary, Alex have all been wonderful. Such a lovely friendly team. Gary is a hoot! I was nervous having somebody come and photograph the house as it is a personal project but Gary put me at ease and had me in stitches within seconds of opening the door. Thank you for what you have done so far. Now all we have to do is sell it!! 😘🙏🏼😆👌🏼
Customer · 25 May 2024
★★★★★ 5/5
GoogleHighly recommend, the only agent that has positively assisted in finding our new home. Great communication making the process stress free.
Thanks to Alex, Adam, Tina and the team 🙌 …
Zoe · 27 November 2025
★★★★★ 5/5
TrustpilotExcellent Company to rent with
An excellent company to rent with. Our property manager Bethany and letting agent Tia have both been amazing and made the whole process smooth and not stressful. They are both always at the end of the phone/an email with any queries we may have and keep regular communication. The staff are also lovely, friendly and very helpful. I would highly recommend DB Roberts as a company to let with.
Maria · 19 February 2026
★★★★★ 5/5
GoogleFriendly and efficient service from DBRoberts. Alex and Daniel have been forthcoming and transparent from the start. This has made a refreshing change from other estate agents used previously.
Daniel · 23 April 2026
Agent replied · 13 May 2026
Thank you for your review, we will be sure to pass these kind words on to Dan and Alex!
★★★★★ 5/5
GoogleExtremely helpful, responsive and felt like a dedicated team, gave us confidence in our own property and sold it extremely quickly (9 days, only 2 days after photos went live). Brilliant photographer. Great service all round, would recommend 100%. In particular, Alex and Dan were great
Daniel · 22 June 2025
★★★★★ 5/5
GoogleGood efficient service. Alex kept us well informed during the process.
Suzanne · 24 July 2025
Agent replied · 24 March 2026
Thank you, Suzanne. We’re glad to hear Alex kept you well informed and provided an efficient service throughout. We really appreciate your feedback!
★★★★★ 5/5
GoogleGreat to deal with, very helpful and respond to questions and queries with the upmost urgency. Friendly team to deal with. Make the whole process run smoothly.
Stephen · 7 May 2026
Agent replied · 13 May 2026
Thank you for your kind review Stephen! We are so glad that the process ran smoothly and that you were happy with the service the team provided.
★★★★★ 5/5
TrustpilotAbsolutely amazing!!
Absolutely amazing!!
My experience was great, the agent who took care of my enquiries was very assertive and articulate. DB Roberts were on point and certainly no time wasters. Special thanks to Tia Scott
VANVORSH · 24 September 2024
Agent replied · 23 October 2024
Thank you for your fantastic review! We appreciate your kind words and look forward to helping you again in the future.
★★★★★ 5/5
GoogleAmazing service from all the team at DB Roberts.
Tina was really helpful at the viewings and Adam and Alex in the office have been really efficient and kept us up to date with everything.
The whole process has been smooth and would highly recommend.
Jenny · 22 June 2025
★★★★★ 5/5
TrustpilotTia has been phenomenal
Tia has been phenomenal from the get go!
We've not had an easy process (not DB's fault), but Tia has reassured us every step, we are now able to move!!
Thank you Tia!!
Smith · 25 September 2024
Agent replied · 23 October 2024
Thank you so much for your lovely feedback! We're delighted to hear that Tia has been able to support you throughout the process and help make your move possible. We’ll be sure to pass on your thanks to her.
★★★★★ 5/5
GoogleExcellent friendly and professional service from Alex and the team in Stafford.
Richard · 22 June 2025
Agent replied · 22 June 2026
Thank you for your kind words! We’re glad to hear that Alex and the team in Stafford provided you with excellent service.
★★★★★ 5/5
TrustpilotI am pleased with the service given…
First of all I would like to say this is regarding Nicole who is the staff at DB Roberts. She is a very nice lady very polite very sweet. She listened to me. She helped me in everything she could and I am quite pleased with the way she handled our conversation really well therefore I give her full marks she’s a great lady bless her.
Bahadur · 25 February 2026
★★★★★ 5/5
TrustpilotDBroberts are amazing!
We have been with DBroberts for just under 4 years and couldn’t have asked for a better estate agency to rent with. They have truly looked after us, advising on any issues we have had and carrying out regular inspections to ensure we are happy with the property we lived at. They were quick and professional with both the tenancy start and end, and kept me informed with all the necessary steps that I needed to take. After meeting Bethany and Lisa they are both wonderful people and certainly take pride in their work and most importantly made our first renting experience wonderful.
HS · 22 October 2025
★★★★★ 5/5
GoogleThank you Alex, Adam and Dan for helping me sell my home. I have appreciated your commitment to me and Ziggy the cat. I would recommend you all to anyone who wants to sell their house. I have enjoyed knowing you, take care.
Sue · 22 June 2025
★★★★★ 5/5
TrustpilotTia and the DB Roberts Team!
Tia at DB Roberts was so welcoming and helpful during the entire process of us looking to rent a property, right from the very first phone call of arranging a viewing she was super warm and friendly. Then during the application process there was no issue to silly for her to handle. She made sure to keep us updated during all steps, and was so approachable !
The other women we dealt with in this process (Allison for the viewing) and the women in the office who were very welcoming when we had to go into the office to sort out some referencing issues were also incredible.
Overall the experience I have had with Tia and the DB Roberts team has been so amazing and so welcoming. Would definitely recommend them to anyone else who wants a smooth transition into a new home ! Thank you for helping us find our new little home !
Jennifer · 7 September 2024
Agent replied · 23 October 2024
Thank you so much for your glowing feedback! We truly appreciate your recommendation and are so happy to have helped you find your new home. If you ever need anything in the future, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotBest estate agents by far
Best estate agents by far!
We just put our property on the market a week ago.Lottie, Dan, Emily and Adam have all been the epitome of professional. They have been nothing but enormously friendly and helpful and have made some really meaningful suggestions already. I would definitely recommend the Stafford branch.You can tell that they are all hardworking, intelligent and approachable professionals. Thank you so much for taking our property.
John · 24 May 2024
★★★★★ 5/5
GoogleVery friendly and efficient service from Alex and the team at Stafford. From our first enquiry, we felt confident that everything would be dealt with smoothly and we would definitely recommend to others
Hannah · 24 September 2025
★★★★★ 5/5
GoogleI sold my house with DB roberts and it's been a great service. I've mainly dealt with Alex who has answered all questions, been very courteous and offered a quality service. …
Joshua · 3 October 2025
★★★★★ 5/5
GoogleAlex and his team have been excellent. From the lovely lady who showed us round. Their advice and helping us to download the documents we needed
Marilyn · 29 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
