Trusted Agent profile · Stafford
Verified
★★★★★
564 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 564 reviews on two platforms, including 286 Google reviews rated 4.8.
Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service! Clear and concise response, thank you Alex!
Thank you so much for your kind words, Jayne! We're delighted to hear you had an excellent experience with Alex. If there's anything else we can assist you with, please don't hesitate to reach out.
5/5
GoogleExcellent service from DB Roberts in Stafford from start to finish. They were attentive to my requirements and communication and feedback was first class. A big shout out to Alex who was very proactive and dealt with everything quickly and efficiently.
5/5
GoogleA Polite and informative estate agent, Alex made us feel very comfortable whilst maintaining a professional approach as we carried out the viewing. Alex has kept us informed at every step and made the process run smoothly up to this point.
5/5
GoogleVery professional and efficient service. They kept me informed all the time. The sale hasn't gone through yet, but they found me a buyer. Very pleased so far.
Great to hear you’re happy with the service so far! We’ll keep up the hard work to ensure the rest of your sale goes just as smoothly! Thank you for choosing DB Roberts.
5/5
GoogleVery positive experience from start to finish, the staff at db roberts in Stafford were helpful, polite and kept me informed throughout the process of selling a property for me. …
5/5
GoogleBoth Dan and Alex were brilliant to us as first time buyers! Friendly, approachable and really good communication while we submitted an offer for our first home! They were super helpful and willing to answer any questions/concerns. Would highly recommend!
5/5
GoogleHad a great experience dealing with Keiran. He was very helpful and very responsive to our questions.
Thank you for your lovely feedback. We're delighted to hear Kieran was helpful and responsive throughout your experience. We really appreciate your support!
5/5
GoogleImpressed with the service. Efficiency and thorough .
Thank you for your review! We are happy to hear we provided an efficient and thorough service!
5/5
TrustpilotNeeded something urgent and Bethany was…
Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
GoogleUse DB Roberts if you want to sell your house! The service and attention to detail was excellent.The video was a great asset and so much better than the usual rushed and stilted collage videos from other estate agents. We could put our own …
Thank you for such a fantastic review! We’re delighted to hear that Dan, Lottie and the team could provide a service that stood out. We truly appreciate your recommendation and are so glad we could make the process a positive one for you!
5/5
GoogleThe process of buying our house was very tough and did take some time, however if it weren’t for Alex and adam we wouldn’t be in our new home now. Their hard work helped us when we thought all was lost and their communication …
Thank you so much for your kind words Rebecca! We know how challenging the process can be and we’re really glad Alex and Adam could support you every step of the way. Congratulations on your new home and we wish you all the best for the future!
5/5
GoogleExcellent service from Alex, no question was too much trouble and he was always incredibly quick at responding to phone or email.
Thanks, Andrew! We’re glad Alex’s quick communication made a difference for you. We’ll be sure to pass on your kind words.
5/5
GoogleExcellent service from DB Roberts in Stafford. Friendly team, great communication, and a very smooth process overall. Would definitely recommend.
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Thank you for taking the time to share your experience with Tia!
4/5
GoogleAs first-time buyers, Alex and Adam were helpful, responsive and made genuine efforts to keep things moving. …
5/5
GoogleMyself and my husband were shown round by Tina, fantastic and very informative. We proceeded to purchase our property with the support of DB Robert’s and we look forward to owning our first property. Adam has also been a great help over the phone and answering any questions we have
Thank you so much for sharing your experience Iona. We’re delighted to hear that Tina and Adam made a positive difference. Congratulations on your first home!
5/5
GoogleThe whole experience has been fairly stress free. Dan came out to see me, having done his research, he gave a realistic valuation for the bungalow. The fees seemed reasonable so I signed up. They confirmed that I already had a solicitor …
Thank you so much for your detailed and kind review Susan. We’re delighted to hear that Dan, Alex, and the team could make the process as smooth and stress-free as possible, even when challenges arose. Your feedback means a lot to us and we’ll be sure to share it with everyone involved.
4/5
TrustpilotThe letting management team at DB…
The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents. Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama. I wouldn't hesitate to recommend them. Thank you.
5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :) Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️
We appreciate your feedback! If you ever need further assistance, we're just a call away!
5/5
GoogleCan not fault the service provided by D B Roberts Stafford. Excellent friendly service provided by Dan, Alex, and Adam. We had previously tried two other estate agents but D B Roberts left them way behind.
5/5
GoogleI had a great experience with this letting agent. They were professional, clear in all communications, and very helpful throughout the process. A special thanks to Alex, who did a fantastic job. Highly recommend their service!
5/5
TrustpilotThe team at DB Roberts are always very…
The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.
5/5
TrustpilotAn excellent service from D B Roberts…
An excellent service from D B Roberts as they helped us find our new home. Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings. A totally professional, caring and customer focussed service from the team who treat you as a person not a "number" Thank you all for looking after us so well!
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