5/5
TrustpilotEmily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant
Agent replied · 24 August 2024
Thank you for your feedback!
Trusted Agent profile · Stafford
Verified
DB Roberts Stafford reviews
★★★★★
564 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 564 reviews on two platforms, including 286 Google reviews rated 4.8.
About DB Roberts Stafford
Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommended for a tricky sale
We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.
5/5
GoogleReally efficient and attentive customer service. Alex and Adam handled all enquiries professionally and quickly. Highly recommend.
Agent replied · 24 March 2026
Thank you for sharing your experience, Paul. We’re delighted Alex and Adam could provide such professional support and make the process smooth for you. Your recommendation means a lot to the team!
4/5
TrustpilotThe way my calls and inquiries were…
The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.
Agent replied · 23 October 2024
Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.
5/5
TrustpilotProfessional and efficient service
I have been with DB Roberts for some years now and they have always been very professional with their service. They have always provided good advice and use reliable tradespeople to carry out works at reasonable rates. I particularly appreciate the efforts of Nicole and Lisa who have always been available to provide support and advice. Having the stability of being with a company which has been around for many years is important ; and for those looking for an Estate Agent, I would highly recommend this team.
5/5
TrustpilotVery good communications and service
Very good communications and service, Emily kept us up to date all through the selling process. We were also advised of properties available to purchase in our price range.
5/5
GoogleThe lettings team provide a very professional and efficient service. They are always willing to help us with the challenges of being a landlord!
Agent replied · 31 May 2026
Thanks so much for your kind words. We're glad to hear the team has been helpful and efficient, we're always here to support you with the challenges of being a landlord!
4/5
GoogleBit of a slow start with viewings on our property but Alex has kept us up to date and been quick to respond to questions leading to and offer being placed within 3 months. Photos of the property are good quality.
5/5
TrustpilotI have used DB Roberts as my letting…
I have used DB Roberts as my letting agents for a number of years now. In all that time, I have found the service they provide to be very professional. My more recent interactions with Nicole have lived up to this. Nicole has dealt with my queries and property related issues very promptly. Tradespeople have been engaged swiftly ensuring work is completed with minimal disruption to tenants. Where there have been questions, Nicole has quickly had these answered.
5/5
TrustpilotDB Roberts always give me great service
DB Roberts always give me great service. I let out two properties and they give me the confidence that they find the right tenants for both properties without delay. My properties have been in their hands for about 10 years now and they have not let me down thus far.
Agent replied · 12 June 2024
Thank you for your positive feedback about DB Roberts and our property management services! We appreciate your trust and loyalty over the years.
5/5
TrustpilotBethany is a star
Bethany is a star! Bethany has always communicated well regarding any works that need doing to our home and never complains even when I feel like I’m nagging. Couldn’t ask for a nicer property manager
5/5
TrustpilotBest estate agents ever
Best estate agents ever! Been in one of their rental properties for the last 3 years and I can honestly say it's been bliss. I hear/read horror stories from others about their experiences with agents and landlords but never had any negative experience with DB Roberts. They are very prompt in response to problems and go above and beyond to get things fixed. Sorted my blocked drainage on short notice over a weekend. They take their clients comfort seriously. They'll be the first ones I'll call as soon as I get my own property. Special shout to Nicole Stiller......She's the best!! Thank you DB Roberts
5/5
GoogleIt has been a really great experience working with Alex. I'm a first time buyer so the process can be overwhelming, however professionalism and helpfulness has really helped me enjoy looking and buying my first home, very helpful and just a joy, so thank you for the support in helping me find my dream home.
5/5
GoogleIf you are looking for a personalised experience when selling or buying then DB Roberts is for you. Unlike some other companies the experience is genuine and professional. From Dan coming out to value the property to Alex dealing with the …
5/5
GoogleThank you DBRoberts Estate agents in Stafford for being and apearing professional in assisting us to sell our property within a reasonable time. Thank you again.
5/5
TrustpilotA positive selling experience
Emily has been a great point of contact. She has supported us through both buying and selling our house. She has always been very approachable and helpful, as well as setting up appointments for us to host viewings.
5/5
TrustpilotSo happy with dbroberts very friendly…
So happy with dbroberts very friendly and professional I've been with them for a few years now Nicole is alway happy to help and has made renting my property out effortless would highly recommend
5/5
GoogleVery friendly and professional, answered all questions and kept me updated with everything, great service from Alex.
Agent replied · 9 September 2025
Thank you for your review James. We’re delighted to hear that Alex was able to answer all your questions and keep you updated throughout.
5/5
GoogleI am very happy with the service supplied by DB Roberts in selling my home. Alex was in constant contact throughout to provide feedback and notifications for viewings which was very helpful
5/5
GoogleThe Brockenhurst letting teams have been incredibly efficient, helpful and supportive of me in renting out part of my property …
Agent replied · 31 May 2026
Thank you so much for the lovely review! We're really pleased to hear you’ve had a positive experience with our lettings team. Your trust and continued support mean a lot to us, and we’re always here if you need anything.
5/5
TrustpilotNice and Easy Process. Very Helpful Staff
The whole process was very straightforward and Emily was very friendly and helpful. Made the somewhat intimidating experience of putting in an offer for a first home a pleasant one.
5/5
GoogleI received excellent correspondence with Adam Foster who has handled the process with utmost care and professionalism resulting in an exemplary service. He is prompt and informative with zero pressure. SP
5/5
GoogleI received excellent correspondence with Adam Foster who has handled the process with utmost care and professionalism resulting in an exemplary service. He is prompt and informative with zero pressure. …
5/5
GoogleExcellent service.. they went out of their way to arrange a viewing at a time that was convenient to us. When we got to the property Tina who showed us round was fabulous. We weren't rushed and she answered our questions truthfully. …
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