Trusted Agent profile · Stafford
Verified
★★★★★
563 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
Part of DB Roberts, see every office.
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 563 reviews on two platforms, including 286 Google reviews rated 4.8.
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Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
4/5
GoogleFriendly and approachable staff with a strong focus on excellent customer service. Able to deal promptly with queries and help ensure that the marketing and sale of a client's property proceeds smoothly.
Thank you for your lovely feedback John! We're so glad you found our Stafford team friendly and the selling process smooth. We're always here if you need anything else.
5/5
GoogleThe team are really great at DB Roberts. From initial contact, through valuation and viewings, to negotiation and sale, we were really impressed with their professionalism and friendliness. They kept us fully informed and offered advice to speed up the sale. Highly recommend
5/5
TrustpilotFrom selling to completion
From selling to completion, Joshua @ the wolverhampton branch always kept me informed of the progress and always came across professional and helpful. Thanks again
5/5
TrustpilotHappy customer
Very positive experience from start to finish. The staff at db roberts in stafford were helpful, polite and kept me informed throughout the whole process of selling my property. Would recommend using this estate agents if your buying or selling your property.
Thank you for taking the time to share your experience! Your recommendation means a lot to us and we’re always here if you need us again in the future.
5/5
GoogleGreat communication. Pleasant and friendly staff (in particular Adam Foster). Fab service overall from the Stafford branch.
5/5
GoogleHighly recommend. Everyone at DB Roberts have been so friendly. Alex has gone above and beyond, keeping us updated every step of the way. A very friendly and professional service.
Thank you so much for your lovely review, Karen. We're so pleased to hear you received a friendly and professional service from everyone here at DB Roberts. Alex will be especially pleased to know his efforts made such a positive impact. We're really grateful for your recommendation and wish you all the best with your next chapter.
5/5
TrustpilotExceptional Service from Jessica
Jessica offers exceptional customer service, is focused, passionate and driven to provide the best experience possible in the buying/selling process. Her communication, knowledge and support ensures a calm process with you having every faith she is doing everything for you without the need to chase or worry. Thank you Jess!
5/5
GoogleMy son recently brought his first home through DB Roberts. As it was a new experience for him he needed support and guidance throughout the process. His contact in Stafford was Emma Redley who was amazing. It was a very stressful time for him and she remained patient, professional and kept him updated .......thank you so much Emma :)
5/5
TrustpilotFriendly and professional
Friendly and professional. Everything went smoothly. Adam was very helpful.
Thank you for your feedback!
5/5
TrustpilotFive star experience all round
Upon trusted recommendation we used your services in both buying and selling our house. Both Brandon Boyd and Lisa Dumbrell made the process so simple and easy, their friendly and pleasant nature really made the experience special. I can not recommend this company more, they as are simply wonderful
5/5
TrustpilotExcellent sevice
Andrea has been very friendly and helpful. Excellent communications.
Thank you for your wonderful review! We're delighted to hear that Andrea provided you with friendly and helpful service. Your feedback is appreciated.
5/5
TrustpilotDB Roberts were fantastic!
DB Roberts were fantastic!! We saw a house we wanted and needed to get ours on the market pronto! Dan came out to appraise our house, discussed valuation and the rationale behind it, pulled out all the stops to get super images done using professional photographer and for us live within 3 days. We were then handed over to the very capable hands of Adam and Lottie who provided us with a constant stream of qualified viewings, we sold very quickly but they kept us informed throughout. Dan also kept us in the loop in terms of new properties coming in the market we may be interested in viewing which was amazing. The commission charged was less than other agents and worth every penny - thank you DB Roberts- top class!
5/5
TrustpilotExcellent service - Emily Little
Excellent service Emily was an absolute gem and kept us updated through our journey when we sold our house. Always had feedback on viewings and we were kept updated after we sold. Communication is key D B Roberts understands this 100% recommend
5/5
GoogleEveryone was very professional and knowledgeable. Alex dealt with me and my purchase of a property and everything is being processed smoothly so far :) no complaints.
Thank you for your review 😊 We will be right here to support you through to completion. Congratulations on your new home!🏡 …
5/5
GoogleReally helpful and easy to deal with. Kept in contact throughout my purchase to give updates and help speed things along.
We appreciate your feedback, Alex! Keeping you updated and making the process smooth is exactly what we aim for and it’s wonderful to hear it made a difference.
5/5
TrustpilotSupportive and informative
Every time I called Andrea and Emily were very happy to answer all my questions and they both knew the properties well, which made us feel more confident in our decisions. They seem to have been very helpful and supportive in our house buying journey so far!
5/5
TrustpilotMany years of excellent service
I have been renting my flat with DB Roberts for nearly ten years now. First Lisa and now Nicole have been extremely helpful. They have dealt with multiple repairs, and tenancy changes, always swift and professional. It is fair to say that I would not be able to keep the flat rented out without them.
Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service for many more years to come!
5/5
TrustpilotGreat to work with
Emily has been brilliant to liaise with over the last week with regards to purchasing a property. Any questions I’ve had have been answered promptly, I have been kept up to date with everything without having to chase for details. Highly recommend!
5/5
GoogleWe have used Brockenhurst for years and have always found the members of staff friendly and efficient. I would highly recommend them and all the serviced they offer.
Thank you for your continued support and loyalty over the years. It really means a lot to us. We're so pleased to hear that you've consistently found our team friendly and efficient, and we truly appreciate your recommendation. We're always here whenever you need us!
5/5
TrustpilotBrilliant service…
Brilliant service and always answering my questions quickly. Bethany is really helpful and I never need to worry about my property or my tenants as any issues are resolved quickly and with minimal input required from myself.
5/5
TrustpilotFantastic service and Fantastic Staff
Fantastic service from everyone at Db Roberts. Special thanks to Claudia and Brandon who went out of their way to help us with both our sale and purchase. Always happy to speak to me, and constantly updating through the process. Thank you so much!!
5/5
GoogleFantastic customer service, Alex has been a great help. Thankyou very much
5/5
Googlegood company alex is super to deal with i highly recommend them
Thank you Peter! We’re really pleased you had a great experience with Alex and appreciate your recommendation.
5/5
TrustpilotCustomer service
I always find the team in lettings to be knowledgable and helpfull. Nicole is always professional and reliable when you need something done. Keep up the good work :)
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