5/5
Trustpilot5 star service from Nicole!
Nicole is always lovely and very helpful with talking to us and our tenants. She is quick to reply and is happy to help with any questions we may have being first time landlords.
Trusted Agent profile · Stafford
Verified
DB Roberts Stafford reviews
★★★★★
564 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 564 reviews on two platforms, including 286 Google reviews rated 4.8.
About DB Roberts Stafford
Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Reviews
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleFriendly and efficient staff. Kept up to date with appointments via phone as well as confirmed via text / email.
Agent replied · 24 March 2026
Thanks Jane! It’s great to hear you found our staff friendly and efficient and that the appointment updates worked well for you!
5/5
GoogleFound Lottie and the Team to be very helpful and kept me updated with a progress report along the way.
Agent replied · 12 November 2024
Thank you for your kind review! We're so glad to hear that Lottie and the team kept you well informed and supported throughout the process. We appreciate you taking the time to share your experience!
5/5
TrustpilotI have a property which I purchased…
I have a property which I purchased with a view to renting for a period while I spent some time overseas. I agreed to use the Agent D B Roberts to let the property and keep me informed about people who would want to rent it. This agent has performed an absolutely super job letting the apartment, vetting the client and getting necessary work done to keep the property up to date. During approx 10 years the Senior Property Manager and the Head of Property Management have been excellent managers and provided me with a very efficient service, and kept me up to date with any problems advising on solutions then resolving all problems satisfactorily. I am very pleased with the total service given over all these years.
5/5
TrustpilotTia Scott at db Roberts 100% excellent
Tia Scott at db Robert’s as helped us every step of the way it was smooth and stress free form filling no problems at all highly recommended think they must be one of the best agents I have dealt with 100%… the lady named Alison shown us around the property very positive and professional manner answered our questions truthfully and we have keys to the property in next 7 days very happy couple …thanku for finding us our new home
5/5
GoogleFurther to our recent Property sale through the Stafford office, we would like to say thank you to Annie and her team, who from the valuation, too the deal! did a truly professional job!! Would highly recommend !!
Agent replied · 13 June 2024
Thank you so much for your comments. It's really lovely to read positive feedback; I know that the team in Stafford will be delighted by your remarks. We wish you the very best, it would be lovely to think we could help you again in the future. Thank you once again.
4/5
TrustpilotOur experience as first time sellers
Katie has made the whole process so much easier by giving us as much time as we need, always answering calls and having the emotional intelligence to connecr on a real level which inspires confidence in the company ethos
5/5
TrustpilotExcellent agent to work alongside…
Excellent agent to work alongside thanks Db Roberts. Big mention to Nicole Stiller to who has been wonderful in providing prompt information required as always.
5/5
TrustpilotExceptional Property Management services
Having DB Roberts and the team property manage my property is full piece of mind. Living so far out of where the property is located, ensures that my tenants needs are constantly met, in good time and with expert support And; that I am fully compliant as a Landlord, which isn't always easy to understand. The DB Roberts Property Management team take care of absolutely 'everything' and they're always a pleasure to speak with. Would highly recommend using their services, their expertise, which all backs up their fantastic reputation.
5/5
GoogleWe have registered with most estate agents in Stafford. DB Roberts are the only agents who have " bothered " with us on a personal level. I have just had a call from Sam, who had chatted to me to find out what we need and how they can help …
5/5
GoogleAll the small team of staff at DBRoberts have been attentive and supportive. They have kept me fully informed throughout with well timed reminders about viewings and feedback soon after. Alex, the senior negotiator, is very approachable and …
5/5
GoogleVery responsive agent who listens to what you want and finds it. Honest and transparent which are great qualities in an estate agent.
5/5
GoogleExcellent service.Staffs are very friendly and always give the best suggestion.I am overwhelmed being with Brockenhurst.
Agent replied · 31 May 2026
Thank you for your kind words! We're so pleased to hear you found our service excellent and our team helpful and friendly. It's always our aim to provide the best advice and support at every stage. We really appreciate you taking the time … More
5/5
GoogleBrilliant service, very attentive, professional and most importantly patient (with us small portfolio landlords:). ) …
Agent replied · 31 May 2026
Thank you so much for your lovely review! We're really pleased to hear you found our service attentive, professional, and patient, it’s always a pleasure supporting landlords, no matter the size of the portfolio. 😊 … More
5/5
TrustpilotExceptional service - First time buyer
As a first time buyer, I was initially apprehensive about the entire process of finding the right property for me and my partner. However, Jess at D B Roberts has made the whole process smooth sailing, leaving me thoroughly impressed and satisfied. The team took the time to understand my needs, preferences and budget constraints and used their expertise to help me narrow down my search. I wholeheartedly recommend D B Roberts to anyone in search of a reliable and trustworthy estate agent. Thank you!
5/5
TrustpilotVery supportive and understanding staff member …
Emily has been very supportive and communicative from the very start. She keeps me updated every step of the process. Shows understanding and empathetic.
4/5
GoogleDB Roberts were efficient and effective on a professional level, and fun and chatty on a personal level. In other words - got the job done and I enjoyed the experience too.
5/5
GoogleI have just brought a house from DB Roberts, they have been extremely helpful, updated me quickly about my offers put in, great experience! Thankyou
5/5
TrustpilotHelpful, responsive and friendly staff
Helpful and friendly staff who went out of their way to facilitate everything we needed throughout the whole viewing / buying process. They are quick to respond to emails and calls, and very honest / genuine.
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We’re here to assist you with anything you need in the future. Thanks again for choosing DB Roberts!
5/5
TrustpilotI was very much enjoying the experience…
I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move
Agent replied · 12 June 2024
Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.
5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Agent replied · 24 August 2024
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
5/5
GoogleGood all round service and friendly, approachable staff
Agent replied · 9 September 2025
We’re so pleased you’ve had a positive experience with our Stafford team and really appreciate you taking the time to share your review.
5/5
TrustpilotGreat service
Very helpful and made things run smoothly
5/5
TrustpilotExcellent customer service
Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
