Trusted Agent profile · Stafford
Verified
★★★★★
564 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 564 reviews on two platforms, including 286 Google reviews rated 4.8.
Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Service
Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.
Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
TrustpilotEasy letting process
The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.
5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you
5/5
Googlebrilliant estate agents.helpful available for any time.we got everything under one roof.
Thank you for your fantastic feedback!
2/5
TrustpilotIf you use DB Roberts and sell your…
If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.
Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts
5/5
TrustpilotGreat support as always from Bethany…
Great support as always from Bethany and DB Roberts team.
5/5
GoogleGood friendly and fast efficient service. Thoroughly recommend.
Thank you for the kind words and recommendation George! We’re really pleased you found our service friendly and efficient.
5/5
TrustpilotEmily was very helpful and efficient
Emily was very helpful and efficient, excellent communication and I was very pleased with the service received
5/5
TrustpilotContinuing a great relationship
We’ve worked alongside Bethany and the DB Robert’s team for some while and find them all great to work with. Very affable, astute and accommodating. Many thanks
5/5
TrustpilotA fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.
Thank you for your valuable feedback! We look forward to continuing to work with you!
5/5
GoogleVery knowledgeable and extremely helpful! Would reccomended!
Thank you, Sam. We’re pleased to hear you had such a positive experience with our Stafford Team and appreciate your recommendation!
5/5
GoogleNice and friendly folks.
Thank you for your kind words. We’re glad you found our team friendly and welcoming.
5/5
TrustpilotGreat Estate Agents
Emily and Andrea were very helpful, they coordinated multiple viewings for me and kept me updated through the whole process, and always readily contactable.
5/5
TrustpilotI found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated. Definitely use them again
Thank you for sharing your experience with us! We look forward to the opportunity to assist you again in the future.
5/5
GoogleThe team at DB Roberts have provided an excellent, efficient service, guiding us through the sale process. They have ensured we have been kept up to date throughout and it has been a pleasure to work with them. We would highly recommend their services.
1/5
TrustpilotThis company is an absolute joke
This company is an absolute joke, as they are commissioned based they only have their own interests at heart and are not interested in helping secure a property I was trying to purchase,I had a purchase with them agreed and the house taken off the market,Only to find out they still allowed others to view the proper And make offers to the vendor and sell the property fromUnderneath me, causing me to lose time and the property and money after instructing solicitors and paying a mortgage broker to get me the best deal,My advice to anyone reading this, is DO NOT buy with this company and avoid at all costs, they definitely can’t not be trusted and will screw you over to make a few more pennies for their own pocket.
5/5
TrustpilotBethany was extremely professional and…
Bethany was extremely professional and helpful! I would highly recommend DB Roberts Properties.
5/5
TrustpilotEveryone at DB Roberts is excellent!
Everyone at DB Roberts is excellent at their job. All correspondents were handled with pristine attention to detail and amazing work by all involved. A special mention has to go to Alex who helped us in the first instance and always checked on us before and after our house viewings. He is a credit to the company and should be commended for his efforts in trying to find our forever home.
5/5
GoogleExcellent service from start to finish.
Thank you for your positive feedback!
5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process. Thank you for the help.
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotExcellent service from Bethany today
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
5/5
TrustpilotAlways a polite and professional…
Always a polite and professional response when I telephone.No question was too small. Answers were thoughtful and honest.Documents soon sent.very professional service.
5/5
TrustpilotProbably the best lettings agent we…
Probably the best lettings agent we have experienced, Nicole is fantastic and always proactive.
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