Trusted Agent profile Β· Stafford

Butters John Bee Stafford reviews

β˜…β˜…β˜…β˜…β˜… Great

1,354 reviews across 2 platforms

17 Salter Street, Stafford, ST16 2JU

Butters John Bee's office in Stafford, at 17 Salter Street, is rated 4.3 out of 5 across 1,354 reviews on two platforms, including 285 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

Google logo

4.8 / 5

285

Reviews on Google

This office

Trustpilot logo

1,069

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Stafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Crompton Grove

Hi, just a quick message to say thankyou very much to Ellie with whom I had a viewing with this lunchtime in Trentham. Very polite, professional & knowledgeable about the local area. Lovely to talk with & a really positive person! What else can I say? The perfect person at the perfect property! A credit to your branch & company! Well done πŸ‘

Mark Β· 29 February 2020

Agent replied Β· 12 June 2024

Dear Mark,Thank you for your review about our team member Ellie, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

I have been delighted by the service…

I have been delighted by the service received from bjb (Crewe) lettings department. The manager, Steve, offered me some exceptional insights and upfront professional advice from the start of my β€œbuy to rent” experience, which has allowed me to minimise potential risks, avoid making silly mistakes through lack of experience and maximise the benefit from my property portfolio that I am building up

Mark Β· 28 February 2020

Agent replied Β· 12 June 2024

Dear MarkThank you for your great 5 star review, please do not hesitate to contact us if we can be of further assistance in the future.Kind RegardsButters John BeeCrewe - Lettings

5/5

Trustpilot

Amy has shown professionalism and…

Amy has shown professionalism and understanding throughout our house sale. She listened to what we needed and went above and beyond her job requirements- even emailing us late evenings and over the weekend.Butters are very lucky to have such a valuable member of the team. We will definitely be using you again and have recommend you to our friends. Lorna and Jon Smith.

Jon Β· 16 December 2019

Agent replied Β· 12 June 2024

Dear Jon and LornaThank you so much for the lovely review you have written. I am delighted that Amy was able to provide the high standard of service we always aim for. Wishing you both a very happy new year!Kind regardsJulia Bramfitt CPEA FNAEABranch Manager

5/5

Google

Just sold through the Stafford branch, very pleased with the service. Chris explained well all the options open to me and kept me well informed all the way through. Went the extra mile to help. Would throughly recommend this estate agents

Sheila Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for your lovely review.

5/5

Trustpilot

It was an honour to meet Sara Dickens

It was an honour to meet Sara Dickens, she explained to me the details Of my house valuation, I can't thank her enough. I am very happy

Adama Β· 8 May 2024

Agent replied Β· 12 June 2024

Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team

5/5

Trustpilot

Fantastic Service Provided

Ben has been Fantastic. Always available to provide advice and answer any questions I have. Having used various agents, I can testify this is the best service I have ever received. Would highly recommend to anyone looking for an agent to manage their property.

Rebecca Β· 13 November 2020

5/5

Trustpilot

Great Service

I think Sean and the team provide an excellent service, always friendly and happy to help.

Lyndsey Β· 21 May 2019

Agent replied Β· 12 June 2024

Thank you for your kind words, Lyndsey. It's always great to hear we've done a good job. If you ever need anything, you know where we are. Kind regardsBJB

5/5

Trustpilot

AMAZING

Charlotte, Lucy and Helen were fantastic they really helped and were reassuring when something went wrong with the house we were meant to move into and found us another house. We were on a very tight schedule to move and they managed to get us moved in quickly.

Sim Β· 13 May 2019

4/5

Google

Good viewing with Lewis today. He had comprehensive knowledge of the house and area.

Tom Β· 8 December 2024

Agent replied Β· 11 December 2024

Thank you so much I am so happy you were happy with your experience.

5/5

Trustpilot

Excellent

Danielle was very helpful, friendly and professional in dealing with me with my properties.

Dave Β· 17 February 2020

Agent replied Β· 12 June 2024

Hello Dave,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager

5/5

Trustpilot

Moving house with crewe butters john bee

From the start of finding a new home Michael (from the crewe branch) made our whole experience really straightforward. He let us know via phonecall or email the next steps and let us know when they were complete . His service has been outstanding and we will continue to use butters John bee if we ever need to move house again.

Leah Β· 18 June 2020

Agent replied Β· 12 June 2024

Dear LeahThank you so much for your great review and we hope you enjoy your new home, please do not hesitate to contact us if you need any help in the future.Kind RegardsButters John BeeCrewe - Lettings

5/5

Trustpilot

Really good service

Really good service, Chelsea was really friendly and helpful and has helped with everything

Chelsey Β· 15 February 2020

Agent replied Β· 12 June 2024

Dear Chelsey Smith, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

1/5

Trustpilot

Continually sending text messages which…

Continually sending text messages which I’ve deleted and reported as junk , don’t they get the hint that if I needed to use the company I would ring them. I would never use them now 😩

Sue Β· 17 April 2025

5/5

Trustpilot

Having seen a property to rent

Having seen a property to rent, I was contacted by Corrie who made the process very quick, effortless and with the utmost professionalism and courtesy. I cannot praise her and the team highly enough and this was all done in under one week. Superb service, many thanks!

Stephen Β· 11 November 2022

Agent replied Β· 12 June 2024

Hi StephenThank you for taking the time to leave me a review its been great meeting you and so glad we could get you fixed up with a property so quickly. I bet Preston is over the moon to be back with you. Take care Stephen and if you require any assistance in the future please let me know Kind RegardsCorrie BJB CreweLettings Team

5/5

Trustpilot

A massive thank you to Danielle for…

A massive thank you to Danielle for your help today, it’s greatly appreciated!

Betty Β· 3 June 2020

Agent replied Β· 12 June 2024

Good morning Betty, Thank you for your 5star review about Danielle, we are glad to hear that you are happy with the serivice that has been priovided. If we can help with anything else please let us know. Kind regards, Rebekka GillLettings Branch Manager

5/5

Google

What a fantastic team in the Congleton office. Particularly impressed with the knowledge and professionalism of Cliona and Natasha. Would definitely recommend

Rajeev Β· 27 July 2024

Agent replied Β· 26 August 2024

I am so glad you had a great experience with members of the BJB team. I will pass on this positive feedback.

5/5

Trustpilot

Michelle was brilliant and kept me…

Michelle was brilliant and kept me informed. She could not have been more helpful.

Debbie Β· 10 January 2020

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us a review. Really hope your Dad will be happy in his new home! Many Thanks, Michelle, Paula and Hannah.

5/5

Trustpilot

Stacey O'Hara

Stacey is my main point of contact at BJB. She assists in any way possible and helps with any issues, even if she is not the Property Manager for the property in question. She is an excellent communicator and a pleasure to deal with.

Chloe Β· 20 August 2020

5/5

Google

I've used Butters John Bee in Stafford more than once. The service they provide is great, Jo and Chris are very professional and nothing is too much trouble. I wouldn't hesitate to recommend them and would definitely use them again.

Michelle Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for your lovely review

5/5

Trustpilot

Buters John Bee 🐝 Crewe

Buters John Bee 🐝 CreweA huge thankyou to Ryan Cheetham So professional, took the time to evaluate exactly what I was looking for .As I sadly had to withdraw my offer on a property his empathy and understanding was second to none .Thankyou Ryan

Amanda Β· 11 February 2023

Agent replied Β· 12 June 2024

Hi Amanda, thank you so much for leaving me a nice review, it means a lot! I am sorry that you decided against the house, but it was a pleasure to assist you nevertheless, and I'd be happy to help out with anything else going forward should the need arise. Best wishes, Ryan @ BJB Crewe

5/5

Trustpilot

Excellent customer service from Carol…

Excellent customer service from Carol Yearsley. I found her to be very helpful and polite, and operated in a very professional manner. She sorted out my query straight away, answering all my questions in full. This is how it should be. Thank you Carol.

Howard Β· 5 August 2020

5/5

Google

So glad I chose BJB, selling a house is not an easy process but these guys made things so much smoother! Laura Jones especially has been fantastic from start to finish! Always readily available to assist in anyway she can! So friendly, welcoming and always willing to help! Thankyou ⭐️

Alexa Β· 17 June 2022

Agent replied Β· 16 June 2024

Thank you for your lovely review

5/5

Trustpilot

Stacey Ohara / butters John bee

I have worked for Stacey on a few occasions And can not fault her at all.One of the easiest property managers I have ever worked with quick and efficient and nothing is too much trouble thank you Stacey ! from me and my team

D Β· 15 July 2020

5/5

Trustpilot

Thank you Corrie Mainwaring

Thank you Corrie Mainwaring, you were very helpful in discussing potential let's.

Kirstie Β· 25 June 2020

Agent replied Β· 12 June 2024

Dear KirstieThank you so much for your great 5 star review, we will ensure your comments are passed on to Corrie. Please do not hesitate to contact us if you need any further help or assistance.Kind RegardsButters John BeeLettings

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Butters John Bee won any awards?

Yes. Butters John Bee won Gold in The Trusted Agent 2026 awards.

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