Butters John Bee Stafford reviews

★★★★★ 5/5

Trustpilot

Thanks to Emma at Newcastle office for…

Thanks to Emma at Newcastle office for all her help.Everything went really well .Thanks again.

Dave · 2 April 2019

★★★★★ 5/5

Trustpilot

Excellent service again from Liz Thompson.

Liz Thompson is professional and very efficient. Brilliant team to work with.

Richard · 23 June 2020

★★★★★ 5/5

Trustpilot

Thanks Michael for your advise and for…

Thanks Michael for your advise and for helping us find our ideal place

Emma · 18 January 2020

★★★★★ 5/5

Trustpilot

Really smooth from start to finish of…

Really smooth from start to finish of our letting experience. Charlotte was really helpful

Mrs · 25 July 2019

★★★★★ 1/5

Trustpilot

Worst lettings experience

Slow team, long response time but very good at damaging their brand reputation.

Muneeb · 5 December 2025

★★★★★ 4/5

Trustpilot

Professional & efficient

Charlotte kept me informed every step of the way and was very reassuring.

Ann · 4 December 2019

★★★★★ 5/5

Google

I received great service from the start to the finish of my purchase with BJB by Jo Evans at the Stafford office. Jo was always friendly, helpful and went the extra mile to get things moving quicker. I love my new home and appreciate all the help from Jo.

Abbie · 17 June 2022

★★★★★ 5/5

Trustpilot

We were helped by Corrie viewing a…

We were helped by Corrie viewing a rental property. She was really attentive, and kept in touch when she said she would. Although the property was not for us, I will definitely continue to look through butters john bee for our new property.

Stephanie · 22 July 2020

★★★★★ 5/5

Trustpilot

a pleasure to do business with

Very easy to speak to and very efficient service thank you Lydia

Peter · 9 March 2020

★★★★★ 5/5

Trustpilot

Great Service - A tennant

I wold just like to say that over past 10 years BJB and my landlord have been very understanding through some difficult times. I would especially like to thank Carol Yearsley and Faye for their thoughtfulness and friendly manor Well Done Girls!

Angel · 16 October 2020

★★★★★ 5/5

Google

Recently purchased my property via BJB, from the initial viewing through to completion the team at BJB were very professional and accommodating my main contact was Jo Evans, she was key in keeping me updated chased Solicitors when things started to stool, the whole experience with BJB was painless , thanks Jo.PositiveResponsiveness, Quality, Professionalism

Lesley · 27 August 2021

★★★★★ 5/5

Google

Amazing Jo! Jo went above and beyond for us, she kept us informed, updated and communicated with us every step of the way, this proves her knowledge and customer service skills and we were confident we were dealing with somebody who knows what they are doing, thanks Jo, hope you enjoyed your prosecco and chocolates!!!

Simon · 17 June 2021

★★★★★ 5/5

Trustpilot

Hardworking & efficient Stacey

Stacey is a credit to your company. Dealing with rental properties can be very stressful, but Stacey always manages to reduce the stress. I also notice the long hours Stacey puts in from the emails I receive from her outside office hours.

Kerry · 2 October 2020

★★★★★ 5/5

Google

Michell made my first home purchase easy and stress free. Thanks

Darren · 17 June 2020

★★★★★ 5/5

Trustpilot

Molly Farrelly is just brilliant

Just spoken with Molly Farrelly - what can I say - she is a gem. She easily understood my issues, and was very swift in dealing with them. She is professional and efficient, but with a personable touch. Thank you Molly.

Kerry · 15 December 2020

★★★★★ 5/5

Trustpilot

Butters John bee

Yesterday I was shown around a property I am interested in in Wolverhampton. I have to say the young lady was very polite and helpful, I believe her name was Elisha Hennessey and is new to the Wolverhampton office. I’m not one to normally write reviews but I have to say her professional approach was amazing. Would highly reccomend this company 👍

Jamie · 25 January 2019

★★★★★ 4/5

Trustpilot

Just wanted to say how helpful Julie…

Just wanted to say how helpful Julie was helping me with query over the tenancy agreement. I wasn't sure about a few points. It's nice to know that I've got a point of contact who will help when needed. Thank you Julie

Sarah · 20 August 2020

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Great support from Natasha & Ruben throughout . The process was very stressful but they were on the end o& the telephone and kept me informed when they were chasing other professionals. Very friendly, efficient & professional team.

CaroH · 6 December 2022

★★★★★ 3/5

Trustpilot

Problems dealt with.

I have had problems with my tenant, rent arrears, damage and lack of cleanliness after tenant left etc. A claim had to be made on my behalf. This was done very efficiently by Andrew Pass. Thank you Andrew for all your input.

Mavis · 17 August 2020

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service Micheal has been very helpful throughout the whole process! Thankyou

Lucy · 13 December 2019

★★★★★ 1/5

Trustpilot

Avoid avoid and avoid some more

Unprofessional and arrogant. You can often tell just how good an organisation is by how they handle complaints when things go wrong. Butters John Bee don't bother at all. Just rush to try to save their own skin following a series of monumental cock ups and simply throw their customers under a bus. Avoid this company. They have no morals. This is regarding the Crewe branch. Please don't post the usual I'm sorry blurb and invite me to discuss it with the office. It's simply pointless. Been there, done that. They don't deserve 1 star but they're so arrogant there's no option for a 0

Stella · 19 June 2022

★★★★★ 5/5

Google

I would like to thank Jo at Butters John Bee, (Stafford branch) for being so supportive throughout our house move. Jo kept us up to date and responded quickly to any queries we made during the whole process which made a very stressful experience more manageable. Thanks again!

Dan · 17 June 2022

★★★★★ 5/5

Trustpilot

Great customer service

Liz Thompson has been an enormous help and great source of reassurance whenever assistance is required. Liz coordinates any works and communicates with the all parties effectively; an absolute joy to deal with even when you have water raining through the ceiling!

J · 13 July 2020

★★★★★ 5/5

Trustpilot

Very good service

Lucy has been amazing and has gone above and beyond to help.

Adele · 17 October 2019