Trusted Agent profile · Stafford
★★★★★
621 reviews across 2 platforms
Bank House, 40 Greengate Street, Stafford, ST16 2JB
Bridgfords Lettings's office in Stafford, at Bank House, is rated 2.8 out of 5 across 621 reviews on two platforms, including 177 Google reviews rated 4.6.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
1/5
TrustpilotHorrible service to Landlords.
Horrible service to Landlords.Misplaced the deposit received by the tenant after I asked on more than one occasions to pay directly to the Landlord. Delays in getting back in touch and taking responsibility for their mess. DO NOT USE PUDSEY BRIDGFORDS!!
5/5
TrustpilotBuying and selling through Bridgfords Winsford
We bought and sold through Bridgfords Estate Agents Winsford. We were made to feel that buying the right property for us was as important to them as it was to us.We received excellent friendly service and would highly recommend them.
1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
5/5
TrustpilotUsed Bridgfords to find and rent a…
Used Bridgfords to find and rent a property. Excellent service. Very efficient. Answered questions quickly and the communication was great. Very friendly staff. Easy company to deal with. Highly recommended.
1/5
TrustpilotAppalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
1/5
TrustpilotDreadful - Took my deposit, rude, unattentive complaints handling
I was with 5 estate agents between 2011 and 2015, some good, some not so.. however Bridgfords (York branch) is he only one I feel strongly enough to complain about. They are the worst Ive ever come across by a country mile
5/5
TrustpilotJames at Bridgfords Bamber bridge…
James at Bridgfords Bamber bridge letting team was excellent throughout the process - fast, efficient, knowledgeable of the market and the description of the property was superb. First viewings booked within days of listing. Definitely recommend.
1/5
TrustpilotNobody takes ownership of issues
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller.
5/5
GoogleVery helpful and very perfessional.
Thank you Mathew for your wonderful 5* review of Bridgfords in Stafford. Kind regards, Emma.
1/5
TrustpilotNO NO NO
Never again. Nothing more to say - just awful.
1/5
TrustpilotDon't go there
Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!
1/5
TrustpilotThis is the worst letting company I've…
This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off
1/5
TrustpilotWorst experience couldn't agree more…
Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!
1/5
Trustpilotrefused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
TrustpilotNever use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
1/5
TrustpilotAbsolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
1/5
TrustpilotDo not use bridgefords
Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID
5/5
TrustpilotLeeds office
Great service from the Leeds office as always. Tricky times of late and I have had issues with tenants, but I feel these have been handled well by the team a++
1/5
Trustpilotpoor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
1/5
TrustpilotIt takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
1/5
TrustpilotSorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
4/5
TrustpilotGood customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
1/5
TrustpilotNot interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords Lettings's Stafford office has 621 reviews across two platforms: 177 on Google, 444 on Trustpilot (across the whole business).
Bridgfords Lettings Stafford is rated 2.8 out of 5 across all 621 reviews, and 4.6 out of 5 on Google from 177 reviews.
Bridgfords Lettings Stafford, Bank House, 40 Greengate Street, Stafford, ST16 2JB.
