Every review we hold for the St Thomas office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe worked with Fulfords St. Thomas office when we purchased a property in St. Thomas and we had a great experience with them. They were a joy to work with helped move the process along.
Dreolin · 28 May 2020
Agent replied · 28 May 2023
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
★★★★★ 5/5
GoogleReally proactive in helping you find a property for purchase. They have good customer relationships and I find them by far the best estate agent to deal with.PositiveResponsiveness, Professionalism
Richard · 25 August 2021
Agent replied · 28 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleSo very happy with all the girls, they never gave up when we thought it was never going to happen, especially during a Pandemic. Thank you so much.PositiveProfessionalism
Angela · 25 August 2021
Agent replied · 28 May 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally good at following up regularly. Clare has in fact been the only agent in my search who has actively followed up with me to help find a property.
Hannah · 28 May 2021
Agent replied · 28 May 2023
Thank you for your 5* review!
★★★★★ 5/5
GoogleWe had appointments to view a few properties with Clare from Fulfords Exeter. Such a helpful professional lady. Thankyou Clare for all your help.PositiveResponsiveness, Quality, Professionalism
Christine · 25 August 2021
Agent replied · 28 May 2023
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleExcellent customer service. Very respectfull. All done in a timeline. Highly recommend
Peter · 30 March 2023
Agent replied · 28 May 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll you would want, in a supposedly stressful time, is an Estate Agency as good as Fulfords St Thomas Exeter.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 August 2021
Agent replied · 28 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI was extremely satisfied with the service. The staff were friendly and professional, and worked hard to achieve the best price for my propertyPositiveResponsiveness, Quality, Professionalism, Value
Granny · 25 August 2020
Agent replied · 28 May 2023
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
★★★★★ 5/5
Google⭐⭐⭐⭐⭐Estate Agent, made the move easy and straight forward. Excellent
communication throughout, great team, highly recommend. Thankyou.
Sharon · 28 May 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIan and Heidi have been so helpful with old and new tenants. Would recommend them if you are looking to rent a property or letting your property.
Anita · 28 May 2020
Agent replied · 28 May 2023
Thanks Anita for the wonderful 5* review and recommendation! It's great to see that the Fulfords team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleA very positive experience from start to finish. From excellent professional photography to the friendly, prompt, proactive communication.
Andrew · 26 March 2022
Agent replied · 28 May 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just brought my first house through Fulfords which at the start was a very nervous experience with never doing this before, but I found the team very helpful and professional in finding me a house and also guiding me through the process. I will defiantly be getting in contact with them when I look at selling this house in the future!
Laura · 30 May 2013
★★★★★ 5/5
GoogleGreat team! Keeps in touch during the Sale with regular updates. Easy to talk to and has the experience to advise when asked!
Kam · 28 May 2020
Agent replied · 28 May 2023
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleIt is our first time renting a house and Fulfords have made it very easy throughout. And, continue to help after the initial letting.
Arthur · 29 May 2019
Agent replied · 28 May 2023
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleGreat estate agents, great communication and great team all round!
Natalie · 28 May 2022
Agent replied · 28 May 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat estate agents, great communication and great team all round!
Natalie · 26 March 2022
Agent replied · 1 October 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSo pleased with how quickly they sold my mums house. An kept me up to date with the progress.
Kath · 29 May 2019
Agent replied · 28 May 2023
Thank you Kath for your and glowing 5* review of our local Fulfords team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 4/5
GoogleThey have excellent customer service and they are far the best agents I had been with.
Eugenia · 29 May 2019
Agent replied · 28 May 2023
Thank you Eugenia for your wonderful review. Fulfords always aims to provide the very best in customer service and as such I would like to invite you to contact us at review@countrywide.co.uk to advise us on how we could have achieved that elusive fifth star.
Kind regards, Scott.
★★★★★ 5/5
GoogleThe whole team were professionalPositiveResponsiveness, Quality, Professionalism, Value
Michael · 25 August 2021
Agent replied · 28 May 2023
Thank you for your 5* review!
★★★★★ 1/5
GoogleAwful service, incorrect plans, terrible web site, no moral compass. Beware.
Tony · 29 May 2019
Agent replied · 28 May 2023
Hi Tony,
I am sorry to read of your dissatisfaction.If you would like to go through this in any more detail please do email me at review@countrywide.co.uk and i will be in touch as soon as possible.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleVery pleased with the service received.
Barbara · 28 May 2020
Agent replied · 28 May 2023
Thank you for the great 5* review.
★★★★★ 5/5
GoogleFantastic people, very understanding.
Quick and easy.
Serona · 29 May 2019
Agent replied · 28 May 2023
Hi Serona, thank you for your wonderful 5* review. Best wishes, Emma.
★★★★★ 5/5
GoogleI have let properties out for the last ten years and the only agent I feel I can trust is Ian at Fulfords Cowick Street. The service he gave me if firsat class, he gave me faith in the lettings market again
Mark · 30 May 2013
★★★★★ 1/5
GoogleRating only, no written review.
JOAO · 30 March 2023
Agent replied · 6 July 2023
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.