Every review we hold for the St Thomas office, from every platform, shown as written. First names only.
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5/5
GoogleOur sale was prolonged due to the purchaser being very demanding which prolonged the sale and then at the eleventh hour pulled out. This didn't dampen the spirits of Vicky and her team who pulled out all the stops to find a replacement buyer which they did and ended up the new owner.PositiveResponsiveness, Quality, Professionalism, Value
Alan Β· 25 August 2021
Agent replied Β· 28 May 2023
Thank you for your wonderful 5* review and kind comments! Kind regards, Lucy, Customer Relations
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5/5
GoogleJust like to say that Clare at fulfords in Cowick street Exeter was absolutely superb in our search for our property, very attentive to our wishes and totally understood what we were looking for, constantly on top of her job in our search, and a very nice person.π Trev & Debbie.PositiveResponsiveness, Professionalism
Trevor Β· 25 August 2021
Agent replied Β· 28 May 2023
Thank you for your amazing comments and 5* review. Best wishes, Lucy. Customer Relations.
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5/5
GoogleWe purchased a property through Fulfords and had very good service from the first viewing to completion. Clare was always very helpful and answered all questions quickly and efficiently.
We are very happy with service.
Charlotte Β· 26 March 2023
Agent replied Β· 28 May 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery impressed with Victoria and the team at Cowick street branch. They definitely pulled out all the stops to get our now 'old' house sold for us. Definitely we be recommending them to others. Thank you so much to Fulfords .PositiveResponsiveness, Quality, Professionalism
Tammy Β· 25 August 2021
Agent replied Β· 28 May 2023
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleVicky was extremely helpful and made the stress of buying my first property as minimal as possible. As a first time buyer I had lots of queries and panics and she was always very helpful and calming. Would definitely recommendPositiveResponsiveness, Professionalism, Value
Grant Β· 25 August 2021
Agent replied Β· 28 May 2023
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
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5/5
GoogleHeidi and Ian were both extremely helpful from viewing right through to move in day. They made it really easy to rent a beautiful flat and were always on hand to answer all my questions. They're very professional and friendly and I'm really happy to be renting through Fulfords!
Kitiara Β· 29 May 2019
Agent replied Β· 28 May 2023
Wonderful to read Kitiara, that our local Fulfords team were able to provide you with such a great renting experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
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5/5
GoogleFullfords were our vendors agents and as first time buyers we couldn't be more pleased with the service Vicky and the team provided us. They constantly chased the solicitors for us and were the glue that kept the chain together. Wouldn't hesitate to use them to sell our house.
Dan Β· 29 May 2019
Agent replied Β· 28 May 2023
Thank you Dan for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott
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5/5
GoogleWe were relocating back to the south west from Norfolk but did not know Exeter. We contacted Fulfords and have them are criteria of location and type of house, they were able to recommend property that matched our criteria and suggested viewings. Our viewing times were limited due to a long drive to Exeter, however Fulfords were able to accommodate this. Once we had put an offer on our house, Fulfords kept us updated all the way through and were in constant contact with our solicitor making sure the sale went through as quickly as possible. I had regular phone calls even if we were still waiting for searches, which was evidence that Fulfords were actively chasing on our behalf. The whole team are professional, friendly and dedicated to making a move as easy as possible. I am not intending to move again for a long time, but if I was I would use Fulfords in an instant.PositiveProfessionalism
Jo Β· 25 August 2022
Agent replied Β· 28 May 2023
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe service was good and the responses was fabulous
Gilson Β· 29 November 2025
Agent replied Β· 29 December 2025
Thank you for your positive review! We are thrilled to hear that you were pleased with our service. Our team strives to provide fabulous responses to our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBoth Clare and Jaz were great to communicate with. I was kept updated at all times and dare I say it, they actually made the process a joy. Thank you!
Jo Β· 28 May 2022
Agent replied Β· 28 May 2023
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have recently sold my property at 93 Cowick Hill, Exeter and want to let everyone know that Fulfords Estate Agents, St Thomas Branch, were professional and courteous throughout the whole process. I would highly recommend Fulford's in the future.
Andrew Β· 28 May 2020
Agent replied Β· 28 May 2023
Thank you Andrew for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Fulfords team. Best wishes, Lucy.
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5/5
GoogleEveryone at Fulfords, St. Thomas has been excellent and worked hard to sell my flat. Throughout the (many) viewings they conducted and the entire sale process the whole team has been proactive and communication has been excellent. I would highly recommend.
Thomas Β· 29 May 2019
Agent replied Β· 28 May 2023
Thank you Thomas for your and glowing 5* review of our local Fulfords team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
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5/5
GoogleJazz and the team at Fulfords are consciencious and helpful and nothing seems to be too much trouble for them.
They are a first class outfit.
Trudie and Peter OakleyPositiveResponsiveness, Quality, Professionalism
Trudie Β· 25 August 2021
Agent replied Β· 28 May 2023
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
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5/5
GoogleFrom my first contact with Vicky the branch manager at the property valuation through to completion of the sale, I have experienced a very professional and personable service from all the team members at Fulfords Cowick Street.
Amanda the assistant branch manager has been outstanding in progressing the sale through to a swift completion with tenacity and has been friendly and professional in her approach with frequent updates along the way.
I would like to thank all the team and would highly recommend their services.PositiveProfessionalism
Gill Β· 25 August 2021
Agent replied Β· 28 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleThe Team at Fulfords, Cowick Street were so helpful, friendly and provided an excellent service.
They were very patient and nothing was ever too much trouble. β¦
Julie Β· 23 April 2022
Agent replied Β· 28 May 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMe and my fiancΓ© have been looking for our dream home for a while now and although we didnβt buy from Fulfords the service I received from Clare Threadgold in your st Thomas branch was outstanding! She listened to our needs and found some lovely properties that ticked a lot of our boxes. Nothing was too much trouble! Professional throughout and all with a smile. She even followed up on our house hunt to see how we were getting on. Itβs the little details and personal touches that make all the difference. I will definitely be recommending Clare to our friends and family!
Catherine Β· 28 May 2021
Agent replied Β· 28 May 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have had such a positive experience of working with Fulfords. Ian Matthews has been brilliant - customer focused, efficient and proactive at all times. Also, Heidi has been great in Ianβs absence. Would totally recommend them.
Esther Β· 29 May 2019
Agent replied Β· 28 May 2023
Hi Esther
Thank you very much for this 5* review and recommendation! I am delighted to hear that Ian and Heidi have provided such good service!
Kind regards, Jake
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5/5
GoogleMy elderly mum wanted to move from Hampshire to Devon. She doesnβt use email/ texts, so I had to handle all the arrangements this end. Claire and Jas (Fulfords, Cowick Street) were absolutely brilliant - warm, supportive, caring, and highly knowledgeable and professional. Communication was exceptional throughout - I was very impressed with the whole experience. Highly recommended, a safe, professional and caring service.
Rose Β· 26 March 2023
Agent replied Β· 28 May 2023
Thank you Rose for your kind review and wonderful recommendation! - Scott @ Customer Relations
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5/5
GoogleMassive thank you to Amanda S for all her help with our house sale.
She went above and beyond. Highly recommended using her.
Bvs Β· 28 May 2022
Agent replied Β· 28 May 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot recommend Fulfords (st Thomas) highly enough. I bought my first house through them. I was very nervous but they made the process quick, simple and hassle-free. Staff were very professional and helpful. They were very good from negotiating the price, always kept me updated throughout the process up to collection of keys. The team is always available to give advice even when after I completed my purchase. Best wishes in the future.PositiveResponsiveness, Professionalism
Tadiwa Β· 25 August 2021
Agent replied Β· 28 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleRenting out a property for the very first time can be a daunting experience.
After a few friends (who also let via Fulfords) recommended them to me, I gave them a call and was visited within 2 days to discuss the letting of my property.
Fulfords made everything very clear and easy to understand, and the service I received was first class.
It only took 2 days of my house being advertised before tenants were found!
Would highly recommend Fulfords if you have a property to rent.
MIKE Β· 28 May 2020
Agent replied Β· 28 May 2023
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
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5/5
GoogleThank you Heidi and Ian for helping us to find a very nice renting property in Exeter. Everything was professionally organized and our move went very smoothly. We highly recommend them.
Elena Β· 28 May 2020
Agent replied Β· 28 May 2023
Wonderful to read Elena that you had a fantastic experience with our local Fulfords team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
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5/5
GoogleJazz is a very professional member of your team. Goes that extra mile for the customer, extremely helpful and caring.
Jane Β· 28 May 2022
Agent replied Β· 28 May 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleWe have been very pleased with the attention and service from this company. From the very beginning of the process of our relocating to a new city, the staff have made what was a stressful situation so much easier. The whole process of viewing rental properties, applying to rent the flat we liked, the paperwork involved and the check in and after service went so smoothly, and this is down to the personal attention of the staff. We are first time renters and a previous application for a letting property (which we were not successful in getting) with a different company, was so complicated that our confidence in renting was knocked. However, we are glad now that initial rental application fell through as we are so pleased with both the flat we are now renting and with the service we have received from Fulfords in Exeter St Thomas. Special mention must go to Heidi, who showed us the flat which we are renting; she took time to explain how things worked and went through the process with us, and also to Ian Matthews, who reassured us during what was a stressful time, helped with the administration of the paperwork and took time during the check in process to make sure that we understood how things work. They have also provided good after service by helping us set up the accounts with the various utilities companies and by making sure that the property management department of the company was aware of any details raised during the inventory check. The personal approach of both Ian and Heidi helped us find our ideal rental flat and we are happy to be settling there now. We would be happy to recommend this company to others looking for property to rent.
Mary Β· 29 May 2019
Agent replied Β· 28 May 2023
Hi Mary
Thank you very much for this fantastic 5* review and recommendation! I am delighted to hear that both Ian, Heidi and the team provided such good service to help your move to a new city run as smoothly as possible and I hope you enjoy your time here!
Kind regards, Jake
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.