Fulfords Exeter St Thomas reviews

★★★★★ 5/5

Google

I have not enough adjectives to describe how great, dedicated, professional and, kind this team is! I was received extremely well by Clare, who carefully provided all the next steps for preparing myself for investing in properties. Moreover, their broker Nicky is very knowledgeable, pratical and approachable, making all much easier for us to understand. I would not hesitate to recommend this Fulfords' agency to anyone who is looking for a top quality Estate Agent in Exeter.

Denise · 26 March 2023

★★★★★ 5/5

Google

Without Vicky pushing the sale through with all parties, I would never have moved in before Christmas. Vicky called me with an update everyday and when it was her day off advised me which colleague would be updating me on the sale and purchase. Vicky and her team were always upbeat and proactive making communication enjoyable. My sale was particularly challenging as we sold one house and completed on 2 on the same day which worked out wonderfully in the end. Thank you Vicky, I have already recommended your services. Best wishes, LouisePositiveResponsiveness, Quality, Professionalism, Value

Louise · 25 August 2021

★★★★★ 5/5

Google

I cannot recommend the guys at fulfords estate agents enough. We initially rented out our late fathers property with the team at cowick street. They were warm and friendly while still being very professional. They sorted absolutely everything including helping us remove the old furniture from the house. They only contacted myself with solutions and everything was fixed before I even had to ask. We then went on to sell the property which was a long process due to covid stalling everything. They again were excellent. Especially Vicki who I cannot thank enough. She was always available, kept me constantly up to date with everything that was happening. She were always on hand for any questions, no matter how many or how stupid! Really excellent service all round. Thanks guys!PositiveResponsiveness, Quality, Professionalism

Ruth · 25 August 2021

★★★★★ 5/5

Google

I really recommend Fulfords St Thomas. Clare is professional, responsive and really accommodating. She works fast to get answers to questions, and has always kept me regularly updated. She is very personable and seems to go the extra mile. When Clare has been out of the office, Amanda has been similarly helpful and professional. They're a great team and, although my recent offer was not accepted by the seller, it would be a pleasure to buy my next home through them. Excellent customer service skills.PositiveResponsiveness, Quality, Professionalism

Sally · 25 August 2021

★★★★★ 5/5

Google

I was very impressed with everyone at Fulfords. They were very easy to talk to and updated me about everything very regularly. There was always be someone in the office to answer my calls if I had an urgent question and everyone I spoke to was very nice and efficient. I would definitely recommend them to anyone. I dealt with Clare mainly and I couldn’t be happier with how she handled everything. She answered all of my questions very well and explained everything very clearly whenever I didn’t understand something which definitely made things a lot easier for me. She was very professional throughout and went above and beyond to get things done.PositiveValue

Ross · 25 August 2021

★★★★★ 5/5

Google

Really impressed with the service I received from Fulfords. It was a long process due to issues with the solar panel lease but they kept me updated throughout and helped to ensure the process moved forward, prompting solicitors when necessary. Very organised, professional and friendly service. I would definitely recommend them. Victoria Stockton was excellent dealing with the sale of my property. Went above and beyond to get the sale completed, even calling me on her day off! Very friendly, open and honest. I can’t thank her enough for all of her hard work to get the sale completed.PositiveResponsiveness, Quality, Professionalism

E · 25 August 2021

★★★★★ 5/5

Google

My late fathers house proved rather difficult to sell, but from my first instruction to final completion, Victoria and her team kept me informed at every stage with weekly phone calls to let me know exactly where we were with the sale. Twice the sale fell through, which was very upsetting, but I was soon reassured by the professional and calm manner in which Fulfords got on with the job with no loss of enthusiasm. After the sale I was also helped with dealing with the necessary paperwork requirements. Victoria and her team provided excellent service and I would gladly recommend them to anybody looking for a local, easy accessible local estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 August 2021

★★★★★ 5/5

Google

Nick at Fulfords has just help us secure our 1st house. Really lovely down to Earth! Remained in constant contact with updates and progress along the process and has also offered us great help an advise which has been critical for us being 1st time buyers. Recommended highly - thank you Nick!

Joe · 28 March 2024

★★★★★ 5/5

Google

Big thanks to Jazz, Clare & Vicky in St Thomas Fulfords for helping me find my first home! After a year of searching, I've found my perfect place and just exchanged :-) Super friendly bunch & really down to earth. Kept me regularly updated all the way through without me having to chase. Thanks for all your help, and dealing with all my first time buyer newbie stupid questions :-)

Daryll · 6 July 2022

★★★★★ 1/5

Google

Current tenant and have been for just over a year. I have found Fulfords to be really quite disorganised and to have shown poor attention to detail. I have lost count of how many times I’ve asked them to send both me and my partner correspondence rather than just her, they agree to do so but this never materialises. Several instances of important postal correspondence, including most recently a tenancy renewal contract, not being posted only for us to find out weeks later. Have asked them to ensure that this doesn’t happen again to no avail. My partner today received an email from them ’confirming’ that we have signed a tenancy renewal contract (which we haven’t given that we’ve only recently received it) referring to an attached copy of last year’s contract. Maintenance has been easy to report but issues but have all invariably taken several weeks to be rectified. In summary I would not recommend Fulfords estate agents if you value your sanity!

Rich · 28 May 2020

★★★★★ 5/5

Google

A five star review for a five star estate agent. Form the initial meeting with Ellie (who is now the manager at Teignmouth branch), we could tell that she had done her homework on our house, she promised lots and delivered so much more than we expected, before we have even signed up, she advised she had 17 contacts interested in similar properties to ours. She advised us that she would be able to achieve a higher price that the asking price, which she did. We just let her and the team get on with the sale, they did all the viewings and gave us weekly updates right up to the completion date. We can’t thank the team enough especially Vickie the branch manager who took the sale on after Ellie’s promotion. Just remember you pay for what you get, and we hit the jackpot with Fulfords.

David · 28 May 2020

★★★★★ 5/5

Google

We rented our first property out of university through Fulfords in St Thomas. The ability to use a zero-deposit scheme really helped us with initial costs, and it meant we could move straight into a 2-bedroom property instead of having to rent a room for a couple of months to save up for an initial deposit. Heidi was very helpful, and made the process very straightforward for us. Much more straightforward than previous experiences with other letting agents. Will likely use again when we want to move in future.

Libby · 28 May 2020

★★★★★ 5/5

Google

We have dealt with Fulfords before when selling and buying for our Mum/Mother in Law and found them to be most helpful so decided to use them again when our Mum/Mother in Law had to sell her flat. After a slow start probably due to being the wrong time of year to sell and 1 lost buyer due to Solicitor problems we finally managed to complete the sale on 21st Jan 2019. We can highly reccomend Fulfords in St Thomas, Exeter. Both Ellie & Vicky were most helpful throughout the whole process especially as we were faced with several problems as mentioned before. Many thanks to you both, especially Vicky who did most of the work, but Ellie was a brilliant back-up when Vicky was not available. Many thanks for your help. Sandra & Robin

Robin · 7 July 2019

★★★★★ 5/5

Google

THE BEST ESTATE AGENTS IN DEVON ! We recently sold a house in Crediton. After a very bad experience with few estate agents in Exeter I met Vicky Stockton from Fulfords who show me very professional attitude from the beginning to the end of sale. In the office I met Ellie and Ella. I get know Ellie Reynolds as most helpful an agent who always kept me informed on the course of the sales process. Ellie was always ready to talk with me in every matter. All the agents from Fulfords was nice and patient. A very friendly atmosphere ! You can feel that these agents love their work and will always help their clients in every matter. I recommend Fulfords Estate Agents St Thomas, Exeter with the best Victoria Stockton branch manager and Ellie Reynolds senior listing negotiatortor to everyone ! They did a great job and worked very hard. We are very thankfull. Thank you!

Monika · 29 May 2019

★★★★★ 1/5

Google

Not even worth 1 star. The worst experience ever! This company needs to be shut down they do not have a clue how to run this sort of business. A friend warned me not to go anywhere near Fulfords and I did. Definitely a very bad decision. He had a really bad experience in trying to purchase a property though them. I on the other hand had a really, really bad experience in trying to sell my property through Fulfords.. First of all, a week into the contract our house was not even on any website. I had to call them myself and ask what was going on. Also no Fulfords For Sale sign outside our property for 12 days. I signed a one month contract ( Thank God ) around the 12/08/2016 with Fulfords to start marketing our property from 1/09/2016, not one phone call from them throughout the entire month of September. SHOCKING!!!!!!!!!! I have now sent in written notice to get this contract cancelled. I will be warning all my family and friends to stay well clear of using Fulfords in the future. 😡😡👎

KEVIN · 29 May 2017

★★★★★ 5/5

Google

Even though I wasnt selling through Fulfords, Claire Threadgold kept in regular contact with me with properties that might be of interest to me. I eventually bought a bungalow in Paignton, so I'm no longer looking for a property in Exeter. Claire just happened to call me on the day I'd bought and she wished me good luck in my new home.Thanks again Claire and you've been great.PositiveResponsiveness, Professionalism

RICHARD · 25 August 2021

★★★★★ 5/5

Google

Finding a property with them was quick and easy when the right one came around. The property is well managed, maintained and the agent Aaron Marks was very friendly through the whole process. He kindly let me view the property a second time and helped me with any questions i had. Would recommend.

Stephen · 22 June 2023

★★★★★ 5/5

Google

Fulfords, especially Jaz and Vicki helped with the sale of my property at a very difficult time. They have been courteous and extremely helpful and friendly. A daunting thing was made extremely easy by them. I would most definitely recommend them.

Peter · 28 March 2024

★★★★★ 5/5

Google

We have been very impressed with the level of service received by Fulfords in particular Ellie. It's very refreshing to get regular updates without having to be constantly chasing. We had several agents value our property but Fulfords stood out from the other agents in how they presented themselves. I would have no hesitation in recommending them or using them. I would like to thank the whole team at Fulfords for a job very well done.

Cathy · 29 May 2019

★★★★★ 5/5

Google

Vicky and Jazz were exceptional, Any queries or questions I had throughout the process of selling and buying were dealt with quickly and efficiently. All the staff I had spoken with at the St.Thomas branch were friendly and polite. I would recommend to anyone looking to sell or purchase a property to use Fulfords.

Amy · 28 May 2022

★★★★★ 5/5

Google

What a wonderful team to help you through one of the most stressful processes. Victoria and her team are experienced, professional and committed to ensuring that the process of buying/selling your house goes as smoothly and efficiently as possible. It has been my absolute pleasure to use Fulfords and I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2021

★★★★★ 5/5

Google

From day one the service and comunication was great, we were kept up to date all along the journey of selling Mums house at the difficult time of lockdown. A really big thank you to Vicky and the team at Fulfords St Thomas Exeter, we would definitely recommend selling or buying with this great team, a well earned five stars.

Kevin · 28 May 2021

★★★★★ 5/5

Google

Added on behalf of a happy client because he does not have computer access. "Being kept up to date with viewing dates and times was much appreciated , as was all feedback re. viewers comments etc. On the whole the service provided was extremely professional and a great help in what was a difficult period for my wife and myself." Best wishes Mr & Mrs E

Victoria · 7 July 2019

★★★★★ 5/5

Google

Fabulous service. The service we received from start to finished was flawless, We dealt mainly with Jasmine Evans and nothing was too much trouble, It was a complicated and stressful move and Fulfords especially Jasmine were so helpful and supportive , and got us into our dream family home... We can't thank them enough.

Denise · 26 March 2022