Trusted Agent profile Β· St Neots, Cambridgeshire

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Thomas Morris St Neots reviews

β˜…β˜…β˜…β˜…β˜… Excellent

461 reviews across 3 platforms

4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW

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Thomas Morris's office in St Neots, Cambridgeshire, at 4-6 Market Square, is rated 4.7 out of 5 across 461 reviews on three platforms, including 378 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.8 / 5

378

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews

Every review we hold for the St Neots office, from every platform, shown as written. First names only.

5/5

Google

Been with Thomas Morris since 2018 and wouldn't think of using anyone else. Great partner. Recent example of Toni assisting with a vacant property, from tenant handing in notice to having someone in - 2 weeks. Great communication and obviously knowledgeable in her area. Fantastic work, thank you

Lloyd Β· 2 April 2024

Agent replied Β· 4 April 2024

Hi Lloyd - many thanks for taking the time to review Thomas Morris Property Management and the service given since 2018, and glad to hear Toni dealt with your vacant property in a timely manner.

4/5

Google

Callum was very helpful and informative. Answers any questions we had well and honestly. Would recommend this agency for easy use and transparency.

Ashleigh Β· 22 May 2022

Agent replied Β· 27 May 2024

Many Thanks Ashleigh - I will pass on your comments to Calum and the St.Neots team.

5/5

Google

We'd like to give Sarah and Jenny a huge thank you for helping us secure our first home. As first time buyer's we really relied on the expertise of both Sarah and Jenny during this process. …

Paige Β· 8 October 2024

Agent replied Β· 6 February 2024

Hi There Paige and Dan. Thank you so much for your detailed review of what sounds like an excellent experience with our St.Neots team.

5/5

Google

Following my recent Sale of my property, Sophie was very professional and kept me updated all along the procedure. Very pleased with the professionalism from the team. thank you

Lorraine Β· 22 May 2021

Agent replied Β· 14 June 2024

Hi There Lorraine and thanks for your review - it's great to hear that the St.Neots team have looked after you so well!

5/5

Google

Within three weeks, we had put in an application for a beautiful house, got accepted and moved in! Thomas Morris were professional and efficient throughout the whole process and I can't recommend them enough. Jacqueline dealt with the reference process and all queries that I had and she was so helpful and thorough. We received a lengthy and detailed inventory the day before we moved in, the fire alarms were checked upon collecting keys and we received an information booklet. I look forward to spending many years in our new home, however, when the time comes to move again, I will most certainly use Thomas Morris again!

Danielle Β· 25 August 2020

Agent replied

Hi Danielle - thank you for such a detailed review. I know that the team will be really pleased with your comments!

5/5

Google

Thomas Morris could not have helped me any better. With other organisations closed due to the COVID pandemic they continued to help me relocate despite the obvious lockdown restrictions. My circumstances were such that I was forced to move due to being a key worker in order to limit exposure to more vulnerable family. Thomas Morris' staff worked tirelessly to prioritise my move and push for more leeway for key workers unable to stay with those in isolation. I cannot thank them enough for their hard work and for the fact that they cared.

Pete Β· 25 May 2020

Agent replied

Hi There Mr Mills - thank you for you kind comments. They really are appreciated!

4/5

Google

my review is for Lisa Thornton who has been inspecting my property for the past five years. She has always been exceptionally helpful and willing to offer advice where she can. All the inspections have been very thorough and she has picked up things that I have not even noticed. I have always been very comfortable having Lisa inspect my property knowing she will do a very thorough job and keep me informed of any issues. She also kept on top of issues that arose.

Lesley Β· 10 January 2020

Agent replied

Hi There Lesley, Thank you so much for taking the time to review Lisa Thornton's work at Thomas Morris Property Management. We're pleased that you are happy with her approach to work and will make sure that she is made aware of your review along with the rest of the team.

1/5

Trustpilot

I've been a client of Thomas Morris…

I've been a client of Thomas Morris Property Management for 25 years. During the last five years the service has declined, but today, they can't even answer the telephone. Are they going into Administration?

Adrian Β· 6 November 2025

5/5

Facebook

Would highly recommend Becky from Thomas Morris. She went over and above what she needed to throughout the course of our lengthy sale and purchase. Nothing was too much trouble and her communication was consistent and prompt every step of the way. Thank you Becky for playing a huge part in finally get us into our New Home 🏑

Jane Β· 6 May 2021

5/5

Facebook

Sarah Mercer (mortgage advisor) was so helpful when I bought my first property three years ago that I sought her out again when looking to move. She goes above and beyond to solve even the smallest issues, and is always quick to respond to any queries. Sarah is lovely to work with, and I would fully recommend her services.

Alice Β· 5 May 2021

5/5

Facebook

As first time buyers, we didn't really know anything about purchasing a property and were recommended by our friends to speak with Sarah in regards to applying for a mortgage. From the moment we met with Sarah she has been not only a wealth of knowledge around every aspect of our purchase but also a solid support network for the both of us at such a stressful time. Sarah has gone above and beyond on numerous occasions to help us when we needed her and consistently put our minds at ease when we had lost all optimism. We had a rough ride buying our first home and if it wasn't for Sarah's dedication, professionalism and support, i'm not sure we would have ever got there! We would highly recommend her service to anyone who is buying, especially if it's for the first time.

Tara Β· 5 November 2019

Agent replied

What a lovely review - thank you!

5/5

Google

Thank you so much for expertly managing our really complicated and tricky purchase. You put your heart and soul into this process, Sam, and I really appreciate how hard you worked for us to get our forever home. From when we first spoke, you understood exactly what I needed, and our needs were pretty specific. We were looking for an accessible ground floor home, with the space to extend to allow our son to access our home in a power wheelchair. What you actually found us, was a home already adapted, completely ready for us to move in and live. You managed the process so carefully, liaising closely with all parties, to enable the complicated purchase to happen. I am so grateful as we now have a home which we love, with the space to allow our son his independence.

Lynnette Β· 28 October 2019

Agent replied

Hi Lynette, Firstly, thank you very much for such a detailed review. It’s great to hear how Sam and the team at St.Neots helped you and your son find what sounds like perfect home.

5/5

Google

Twice yearly my rented abode is visited and inspected by the delightful Sharon Sculpher, Eaton Socon Branch. I cannot speak more highly of her professionalism and warmth. Her smile and charm would light up any room of the house ! Always on time and thorough in her duties. Whatever sporadic, little problems I have are ALWAYS dealt with by the speed resembling a click of a finger which suggests to me that she also works with a team who provide the very best of service in their field. A team I will always recommend. Thanks to all the staff over the years and long may it continue. Love Alex xx

Alex Β· 30 July 2019

Agent replied

Dear Mr Hough, All I can say is THANK YOU for taking the time to publicly acknowledge the efforts of team at Thomas Morris Property Management - I know that they will appreciate it!

5/5

Google

I am a tenant in a property managed by Thomas Morris. The staff who I have dealt with since moving in have always been polite, efficient and kind in dealing with any queries or problems. We are inspected once every three months to make sure the property is safe and habitable by the lovely Ms Scott who is conscientious, good -humored and always listens to any problems and potential issues and isn't just going through the motions.. - a rare trait. Highly recommended.

Dean Β· 30 July 2019

Agent replied

Dear Dean - thanks very much indeed for taking the time to leave your thoughts about our property management team... particularly Ms Scott!

5/5

Google

From my initial enquiry which started on their website until the completion of the deal, I have to say I am so impressed with the level of service and professionalism of Thomas Morris staff. It started with the web and I would like to thank the web team for passing on my enquiry because I really thought I would have to go into the branch and this would have delayed things no end. The in staff branch were friendly and professional throughtout the process. They kept me up to date and informed at every stage. When I made an enquiry they responded promptly and answered all my questions.

Manic Β· 1 May 2019

Agent replied

What a thoughtful and kind review! Thank you Mr Peacock for your comments - I know this will mean a lot to the team at St.Neots.

5/5

Google

We(Myself and my beloved wife) are highly recommending Thomas Morris sales and lettings in St Neots, Their customer service is second to none.Toni wigley quality is consistently outstanding, exceeding to expectation …

Unuigbe Β· 8 October 2024

Agent replied Β· 23 October 2024

Unuigbe I am glad you and your beloved wife have had such a good experience and that Toni @Thomas Morris Property Management has exceeded your expectations.

4/5

Google

Smooth, friendly and professional service. Especially from Jenny Luddington who was always very responsive, proactive and reassuring during the process!

Richard Β· 23 March 2025

Agent replied Β· 23 November 2024

Thank you for your kind review Richard, Jenny and the whole team at St Neots will be delighted with your comments. Can we thank you for choosing Thomas Morris and wish you every happiness in your new home

5/5

Google

While viewing a flat in st neots, I had the pleasure of meeting a very friendly and helpful young lady by the name of Sarah Hazeldine, who took the time to explain each room to me, she then gave me time to look over the flat once again and …

David Β· 8 October 2023

Agent replied Β· 29 July 2023

David - thank you for taking the time to leave such a detailed review of your viewing experience with Sarah Hazeldine. We really appreciate it.

5/5

Google

The staff at Woodham Ferrers branch were very helpful

Sylvia Β· 21 July 2025

Agent replied Β· 21 July 2026

Good afternoon, We are delighted to hear our Woodham Ferrers team were so helpful. Thank you for your positive feedback. … More

5/5

Google

A really good company to deal with. All communication regular and good. Very knowledgeable on all aspects. Highly recommended.

J Β· 23 March 2025

Agent replied Β· 17 April 2024

Thank you for your 5 star review and recommendation

5/5

Google

Highly recommend Thomas Morris St Neots - Jenna has communicated perfectly and was knowledgeable and helpful through the process.

Anne Β· 23 March 2025

Agent replied Β· 24 March 2026

Hi Anne, thank you for taking the time to leave a review for us. We're happy we could meet your expectati We are always more than happy to assist you if anything else comes up. Take care! ons!

5/5

Google

Until we found a property to buy, for whom Thomas Morris were acting as agents, I had never heard of this agency. I can honestly say they've all been a pleasure to deal with throughout our purchase. If I ever do go to market in the future I …

Nerys Β· 8 October 2023

Agent replied Β· 29 July 2023

Thanks Nerys! Roll on completion day indeed and thanks for the review.

5/5

Google

Christian was excellent at recent viewing, really pleasant and knowledgeable. Would recommend Thomas Morris St neots

D Β· 22 May 2022

Agent replied

Thank you DJ - much appreciated!

5/5

Google

Recent let a property through Thomas Morris and they were great. Calum was efficient, professional, flexible and responsive. Would recommend!

Nell Β· 19 September 2021

Agent replied

Thank you Neil!

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Questions about Thomas Morris St Neots

How many reviews does Thomas Morris St Neots have?

Thomas Morris's St Neots office has 461 reviews across three platforms: 378 on Google, 71 on Facebook (across the whole business), 12 on Trustpilot (across the whole business).

What is Thomas Morris St Neots's rating?

Thomas Morris St Neots is rated 4.7 out of 5 across all 461 reviews, and 4.8 out of 5 on Google from 378 reviews.

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Neots won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

Where is Thomas Morris's St Neots office?

Thomas Morris St Neots, 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW.

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