Every review we hold for the St Neots office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSo helpful and accommodating!!
Myself and my Partner came to view the show homes early April as we are looking to move back up North to be closer to family. Spoke with Hannah on site who was more than happy to help show us around various 4 bed houses even though she was already busy showing other people around! She gave off great energy was so helpful with everything we asked!! Although we won’t be moving for at least another year she was so helpful!! Thank you so much and we will be back again to discuss further when the time is right :)
Chantel · 19 May 2024
★★★★★ 5/5
TrustpilotJeanette and Aimee at St Michaels Park…
Jeanette and Aimee at St Michaels Park Upton were amazing and extremely helpful from the minute we reserved our house to completion! The build and spec is everything we dreamed it would be. Also want to say a massive thank you to Lee and Will for managing the site so well!! 100% recommended
Tamara · 16 November 2022
★★★★★ 5/5
TrustpilotMust sing the praises of Carol and Vic…
Must sing the praises of Carol and Vic at St Mary’s Park. Friendly, helpful, knowledgeable and nothing is too much trouble. With thanks for all the help, I&E
Ian · 10 February 2026
★★★★★ 5/5
TrustpilotIt was nice speaking to the staff as…
It was nice speaking to the staff as the process was well explained to us.
Customer · 23 May 2026
★★★★★ 5/5
TrustpilotWent for a visit in their new built…
Went for a visit in their new built apartments, the sales assistance Sandra and Victoria is so helpful and sweet, they have perfect product knowledge and are so professional, our family is very satisfied with their services and so happy that we have the both of them guide and help us during the visit of the site.
Jocelyn · 29 May 2022
★★★★★ 5/5
TrustpilotHannah @ Prince’s Meadows
Hannah @ Prince’s Meadows is a wonderful ambassador for the company. Helpful, friendly and knowledgeable, nothing seemed to be too much of a problem. And we like the quality of the houses and build.
Matt · 1 April 2024
★★★★★ 1/5
TrustpilotDowning Gardens, Gamlingay
Absolutely disgusted with how we have been treated by Morris Homes. We had our dream home reserved at Downing Gardens, Gamlingay, for around 12 months. Due to marketing our homes during the worst mortgage rate crisis in recent history, it took a while to sell our properties subject to contract (myself and my partner both owned a property and were buying the Morris Home together). Once sold stc, my partner's sale fell through once, we then secured a new buyer who was in a chain. Due to a delay further down the chain which was out of our control, Morris decided to pull the plug on our purchase. This and the pressure put on us during the last months of our intended purchase was awful - we could do nothing but beg our solicitor to get us some answers. If this wasn't bad enough, we had also selected a number of upgrades for the property, paying around £6,000 in a deposit. Morris Homes are now refusing to refund us any of our money, stating that we signed forms at the time of ordering the upgrades which stated the deposit was non-refundable. We could accept this if we were the party that pulled out of the purchase, however it was Morris Homes themselves that collapsed our chain.AVOID AT ALL COSTS IF YOU WANT A PEACEFUL LIFE AND YOUR HARD-EARNED MONEY IN YOUR POCKET OR INVESTED IN A PROPERTY YOU ACTUALLY LIVE IN.
E · 8 May 2024
★★★★★ 5/5
TrustpilotWe went to take a look around the…
We went to take a look around the Prince's Meadows development in Kirkham without an appointment. We were made to feel very welcome by Hannah, who could not have been any more welcoming, knowledgeable and enthusiastic. We were able to view a number of the different properties available with Hannah fully explaining all of the features and options, she also gave a full insight into the phased stages and took the time to understand what our key requirements were.
Mark · 26 May 2024
★★★★★ 5/5
TrustpilotBRILLIANT CUSTOMER SERVICE - PAULA
When we purchased our new home in Bartle Meadows, we were introduced to the development by the sale agent Paula.
Red · 11 April 2026
★★★★★ 3/5
GoogleMorris homes are ok but they do take forever to lay roads around completed streets. We moved into our Morris home in 2021 and all the homes around us were completed then. Though the road owned by the home owners were completed, the access roads around us are still not completed. Other builders seem to be finishing up their roads way quicker.
Also, if you are looking for secondary schools, st Neots ain’t the place!
Vishwanath · 29 July 2024
★★★★★ 5/5
TrustpilotChris - morris homes
We had been house hunting for 6 weeks and had hit brick walls with other builders
Rachel · 9 May 2026
★★★★★ 5/5
TrustpilotTracey from Shellbourne at Arden park…
Tracey from Shellbourne at Arden park handled everything and made the process very easy
Carl · 23 May 2026
★★★★★ 1/5
GoogleTerrible, definitely not a 5 star builder as we were advised upon reserving our home. You raise snags and they take months to book the relevant work in, some of the operatives don’t bother turning up on the date booked. The operatives either leave work unfinished or make the snags worse. You then have to wait even longer chasing customer care for the work to be booked back in which takes another few months. I’m pretty sure morris are just trying to drag out the process until we are out of our warranty period. Morris just try to build as many houses as quickly and cheaply as possible. The only good reviews listed on trust pilot are ones of people who have only reserved a house and not even moved in yet. All the problems start after they take your money and are moved in.
Jodie · 25 April 2024
★★★★★ 5/5
TrustpilotWent for a visit in their new built…
Went for a visit in their new built Egerton Park apartments, the sales assistance Sandra was so helpful and so nice, she has perfect knowledge on her duty and very professional. She has given so many information for me to move forward and finding my best possible option with this home move. We were very satisfied.
N · 30 May 2022
★★★★★ 5/5
TrustpilotJust reserved a property at Kirkham…
Just reserved a property at Kirkham through the Morris on site sales rep Hannah and couldn’t be happier with the service received. Hannah spent a lot of time with us explaining everything in great detail but also made it an enjoyable experience through her jovial personality. Buying a house is a big decision and quite daunting but helped take any concerns or worries away. Nothing ever seemed too much. Highly recommend.
Chris · 23 September 2024
★★★★★ 5/5
TrustpilotAs first time buyers we experienced…
As first time buyers we experienced exceptional, informative service. Carol was a great advisor and was extremely knowledgable about the plot. Thank you Carol and Vic
Jessie · 4 August 2024
★★★★★ 1/5
TrustpilotBe careful when buying a home from…
Be careful when buying a home from Morris Homes! (Scum of a company). Once they have your money for the house they don't want to know! This is the garden, they laid the turf and have put no drainage in at all. This is just walking on the grass. Morris homes said because we didn’t report this issue last year ( even though we are still in our 2 year warranty) and we have walked over the grass they will not be installing any drainage. There head of customer care Chris Moylan came round to look at the garden and said it was acceptable and they will not be doing anything about it. This guy has no ground work experience as stated by him self he just sits in an office how he can make that decision just sums this company up! They think it’s acceptable to only walk on your grass for 3 months of the year while it’s dry. The soil is clay soil so the water has no where go! The estates Facebook group homeowners are complaining about how boggy there gardens are, they have also got no where with this joke of a company! DO NOT BUY A HOUSE HERE IF YOU WANT TO GO IN THE GARDEN.
Jordanna · 9 April 2024
★★★★★ 5/5
TrustpilotWe visited the Orchards and viewed the…
We visited the Orchards and viewed the show homes with Rob. He was very thorough and professional. Answered all our questions with honesty and in details.
Parsa · 7 February 2026
★★★★★ 5/5
TrustpilotHad a pleasant experience purchasing my…
Had a pleasant experience purchasing my Morris home , Mrs Pauline and Mrs Linda was easy to deal with and answered all my questions . I expected a few problems as it is a new build but so far only little things that have been rectified quickly by the site Manager Mr. Richard. Once again I thank to Morris Team.
Varghese · 19 July 2021
★★★★★ 1/5
TrustpilotMorris Homes are poorly built
Morris Homes are poorly built. Buy one at your peril. The master bedroom door is not hung right ie spirit level shows its well out and the ceiling in the front room had to be reinforced has it looked like it was bellowing. The corner pieces between the ceiling and the wall in the master bedroom are also not straight thetes a slight bellow seen there and some rendering is poor. The main drain from the downstairs toilet is cracked and I'm told any repair is at my own cost. The house is leasehold and the leases through home ground working for Abacus are toxic having gone from £300 to £440 in 10 years. £140 is not the current RPI rate on £300 (March 2024) which they originally stated it would be. Its looking like our MORRIS HOME will be hard to sell now because of this technically trapping us here. Why would i want a 4 bed detached house and not own it? I have a landlord demanding money from me and restricting what I can and can't do in my own home. The road has been left unadopted and Morris Homes who built the houses won't take responsibility for that either even though it's already wearing out in the 10 years we have been here and is still unadopted by the local council. I wouldn't buy any of their homes not one. The build quality is rubbish. Don't be misguided by their sales tactics they leave you high and dry. Your home is your kingdom its a shame mines crumbling around me.
ROBINSON · 23 March 2024
★★★★★ 5/5
TrustpilotGreat experience reserving a house at…
Great experience reserving a house at Houlton, Rugby. Aimee was excellent and very knowledgeable. Far superior service to other new build developments we viewed.
H_ · 11 August 2024
★★★★★ 5/5
TrustpilotShelbourne Estates - Highly Recommended
Lynn, Scott, Ian and all the team at Hunsbury Grange, Shelbourne Estates were a pleasure to work with. From securing the house, choosing options, assisting with the move in process and rectifying any small snagging jobs needed. The quality of the house is great and I couldn't recommend them enough.
Ashley · 7 November 2022
★★★★★ 5/5
TrustpilotSt Mary’s Park Penwortham ❤️
From starting to buy my new house to moving in Carol and Vic have both been amazing Both answered all my questions and phone calls and e Mail’s were no hasstle to themShaun site manager also amazing would action any thing you discussed straight away and if you text him he promptly replies straight away It a real professional organisation and would reccomend to family and friends House oozes quality and great workmanship
Jeetendra · 22 July 2024
★★★★★ 5/5
TrustpilotFantastic Sales Advisor
I can’t highlight enough how fantastic Lizette at Broadacre has been helping us to purchase our new home, she has been so helpful and patient and I can't recommend her highly enoughThanks Lizette
Suzanne · 18 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
