Every review we hold for the St Neots office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilot👎🏻 Morris Homes
Initial experience was great with the sales team, then it’s been down hill ever since. Many snagging issues… issues that 4 years later we still see the efforts for the poor workmanship. The biggest issue is the roads surrounding the estate. 12 months plus the estate has been completed and the roads are yet to be fully finished. Drains and other iron works stick out and cause damaged wheels and popped tyres. When Moris Homes are pressed they fob everyone off. Would not buy a Morris Home again. 👎🏻
Ashlee · 15 July 2024
★★★★★ 5/5
TrustpilotAngela was amazing 🤩
Angela was great ! She was so patient and understanding with our complicated sale of our previous home. We are so thankful Morris and Angela waited for us, as we are now in our beautiful home! We love it.
Tani · 3 March 2024
★★★★★ 1/5
TrustpilotST GEORGES FIELDS. Still unfinished roads 2 years after…
Still unfinished roads 2 years after the last phase was finished.Absolutely shocking builders. House isn’t nowhere near to the finished quality it should have been on a brand new property.We had an open soil pipe in the loft for 3 years, I ended up sorting myself after discovering it and reporting it for nearly 6 months.Our drainage has been broke on our driveway for well over a year and is a trip hazard.Shocking developers, they just take your money and run. DO NOT BUY FROM THESE POOR QUALITY BUILDERS!
Tom · 13 July 2024
★★★★★ 1/5
TrustpilotAwful from Sales to 5 years on.
Morris Homes SalesFirstly they don't actually know what they are selling in relation for upgrades. We were promised a glass gas hob, turned out to be a metal one. PlumbingWe have had 4 leaks in the same bathroom. No cold water in the kitchen. They also forgot to seal the windows so when it rains water comes into the walls and windows causing water damage. Awful experience.DeedsThey also ruined our deeds which we did receive compensation for. They didn't build to the specifications and we had to fight for this to be sortedRoads and Landscaping After 5 years on, the roads are still incomplete and the estate itself is not maintained. Site ManagerThe site manager 'Steve' is abusive. He even rings and messages you on social media. I reported this to head office, turns out he is still our site manager...We bought a 5 bedroom house, and although the village itself is superb, the site itself is not. I would never buy a Morris Homes House again.
Mr · 13 July 2024
★★★★★ 5/5
TrustpilotGreat experience visiting Morris homes…
Great experience visiting Morris homes and learning about the development. We received great advice and information. Overall a fantastic experience.
Alan · 10 May 2026
★★★★★ 5/5
TrustpilotThe Grange Formby
Claire was excellent and very attentive. She is very knowledgeable on the development and was able to give us a detailed overview including prices and availability. Great customer service!
Jeni · 30 August 2024
★★★★★ 1/5
TrustpilotTerrible
Moved into my house in 2018 in St Georges Fields Northampton,a few issues with leaking en-suite which wasn't properly resolved until visit 7,after having 14 holes in the ceiling being cut out & patched up, quality was shocking so ended up having to pay someone else to to come and rectify the finish properly. My major gripe with Morris Homes is the main road of the estate is still unfinished/not properly surfaced. Every month for over 4 years we have had promises it will be sorted "soon" & still the roads are terrible. Morris come up with excuse after excuse about why it's not done,but no action is being taken,despite several residents complaining,they never follow up by the dates they say they will,so we have to chase & still get fobbed off. Once Morris have your money expect a terrible service. Would NOT recommend at all!
MISS · 11 July 2024
★★★★★ 5/5
TrustpilotHoughton Grange
We are in the process of purchasing at Houghton Grange. The process is going very smoothly and Nicky the Sales Agent is brilliant and goes beyond what we were expecting. I would definitely recommend Shelbourne Estates.
Mrs · 24 April 2024
★★★★★ 5/5
TrustpilotMy wife and myself today visited…Great experience .
My wife and myself today visited Broadacre st. annes and was greeted by a fabulous sales advisor, Lizette, what a pleasure it was to have someone with great knowledge and advice to guide us through this experience.Thanks Lizette, Hope to return soon and purchase a property from you, Anne&Val King.
Mr · 27 May 2023
★★★★★ 5/5
TrustpilotSales advisor a delight to deal with
Visited Lathom Grange today and spoke to Lisa the sales advisor.Very approachable, pleasant and knowledgeableLook forward to reserving once we are in a better position after taking Lisa’s advise. Many thanks
Kevin · 19 July 2024
★★★★★ 5/5
TrustpilotHannah was fantastic nothing was to…
Hannah was fantastic nothing was to hard for her. showed us around the plots and let us roam around no pressure can't say enough thanks for the pleasant meeting
Neil · 19 August 2024
★★★★★ 5/5
TrustpilotGreat service and consistency from…
Great service and consistency from Geeta at The Willows in Kineton. Geeta was very knowledgeable about the area and the property I was interested in. Thank you Geeta!
Sandra · 24 August 2024
★★★★★ 1/5
TrustpilotPoor quality, even worse aftercare
Morris Homes are dreadful house builders. Do not believe the NHBC rating - you are constantly harassed to share a good review before any issues come to light. The most appalling issue we have had was with our en-suite shower. The shower would not turn off and when we contacted the manufacturer (on the advise of Morris) we were told it could be turned off at the isolator valve. Back to contacting Morris and we are told that it is not in their specification to fit isolator valves, despite it being the manufacturers best practice. As a result we had to turn the water off for the entire house and turn it back on to use the taps, toilet, washing machine etc, all whilst the shower continuously ran. Morris could simply not care less, and told us it was not their responsibility - I would argue that it is your responsibility to build a house fit for purpose. Other issues:- The ground in the garden was so compacted and with so little top soil that the garden would flood whenever it rained. Morris would not take responsibility for this despite standing water being close to the property. - The roads and potholes on our development are a hazard to say the least, yet continuous complaints to Morris are ignored.- The road layout is so poor that two cars cannot pass safely around a bend.- Our hot water cylinder was not wired in correctly.- The quality of the finishes is appalling for the price paid.If you are thinking of buying a new build with Morris, I would seriously consider other house builders. Do not believe their sales pitch, their perfect show homes, and the promises they pedal.
AQBK · 12 June 2024
★★★★★ 5/5
TrustpilotPleased with our recent purchase at the…
Pleased with our recent purchase at the Beacons site 2 months ago, Kind and helpful staff. Alison was very helpful throughout the process. Very pleased with her service and the rest of the sales team. The site Manager has been really helpful as well. Our home is perfect and we couldn't have wished for more. Thank you all.
KJ · 24 June 2022
★★★★★ 1/5
TrustpilotRivington View Estate, Chorley
Rivington View Estate, Chorley was completed aprrox 5 years ago. Morris Homes continue to take a fee yearly for maintenance, but do not carry out the maintence to anywhere near the standards they advertise in their glossy brochures. 2 foot weeds growing out of the highway. broken fences, roads still not adopted, collapsed manholes...........don't be fooled by the hard sell. Visit our estate first and look for yourself!!!
Stephen · 6 July 2020
★★★★★ 5/5
TrustpilotWe have been looking for some time to…
We have been looking for some time to find a new place to call home as we are needing more space as our boys are getting much bigger (all three of them). I was passing through Huntingdon, St Ives after taking my eldest Son to the aquatic’s at Dobbies Garden Centre and saw Houghton Grange development and decided to poke my nose in before taking my Son’s to the Dentist.I explained to Nikki the Sales Lady whom was in the office that we have had to widen our search area so to get the size house we are looking for and she pulled out all the particulars for all the sized houses we were looking for.She was so helpful in providing information on the development and said I will come back tomorrow with my Husband when I have more time to look around the site.
Lisa · 30 May 2024
★★★★★ 5/5
TrustpilotOur new Morris home experience at Princes Meadows
We moved into our new Morris home at Princes Meadows in Kirkham just over a year ago. The experience we have had to date has been second to none. Hannah and the site team were extremely helpful and always on hand to answer or deal with queries. Any issues/snags were dealt with efficiently and timely. The aftercare customer service has also been most notable.I would not hesitate to recommend Morris Homes Princes Meadows to any prospective customers.
MJJW · 22 July 2024
★★★★★ 1/5
TrustpilotAwful
Awful, awful builders with dreadful customer service and aftercare. They do not care about their consumers and are happy to leave us living for the last 2 years in a £600k house that has a leak and is not fit for purpose. The directors of the company also could not care less. I would never buy a house from them again and would advise anyone to think seriously before they make their purchase. Pay for a full snagging survey to be done before you move in to rectify all the building faults that there will be!
Ruth · 29 May 2024
★★★★★ 5/5
TrustpilotRivington park
The amount of details and well explained points about the house and the help they offered to us was great, they went above and beyond to help us.
Cameron · 14 February 2026
★★★★★ 5/5
TrustpilotWhen visiting your Macclesfield site…
When visiting your Macclesfield site earlier today. We were pleasantly surprised. The sales negotiator Wendie, was lovely well presented friendly and knowledgeable. The showhome was beautifully presented.
JH · 22 February 2026
★★★★★ 5/5
Trustpilotgood friendly staff no pressure on…
Claire at the Grange Formby and Shirley at Orrell were both good friendly staff no pressure on sales, so helpful and courteous .
Hilary · 21 October 2024
★★★★★ 1/5
TrustpilotSt George's Fields, Wootton Northampton
Moved here in 2018 , We have suffered several leaks and dodgy electrics!! With promises of completing the roads which are in awful condition 6 years later and guess what they still aren't completed ,the estate looks so awful and messy ,they are all nice and helpful when you buy the house , then after they leave don't expect any help or assistance with these problems would never buy a home from morris again just awful .
Jackie · 15 July 2024
★★★★★ 5/5
TrustpilotI never understand the bad press New…
I never understand the bad press New Builds get in the media as we have been nothing but impressed with ours. We have lived in ours now for 2 and a half years and we still receive such support from Scott the Site Manager. Scott, as well as Ian, and Lynne & Jess in the Site office, are an asset to Shelbourne Homes (Morris Homes). We still love our home and its location and couldn’t be happier. I dread the day the site is finished and Jess, Lynn, Scott and Ian all move on as they have treated us like friends and I will be sad to see them move on! Although we are in our forever home now, if we ever needed to move again, I’d be looking at Shelbourne sites before anything else.
Suzanne · 21 May 2024
★★★★★ 5/5
TrustpilotFirst house @ Lathom Grange
We have recently reserved our first home at Lathom grange. I’d like to say a big thank you to Lisa who made the process so easy walking us through each step and each detail (which isn’t easy !)
Charlie · 20 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
