Every review we hold for the St. Neots office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis was my first-time using Harvey Robinson and it was a really welcomed experience. Justin and his team at St Neots take a very pro-active approach to ensure that the process keeps moving and that the customer is always kept informed. In difficult 'Covid' times where it often seems impossible to get things done, I really felt like a valued customer and was treated as such. Great job HR!
Gary · 26 August 2022
Agent replied · 25 August 2024
Thanks Gary for taking the time to leave us such a lovely review. It was our pleasure to assist you and your family in selling your home. If we can ever be of service again then please do not hesitate in contacting us.
Thank you
All the team at harveyrobinson.
★★★★★ 4/5
GoogleSam and Beth were responsive and communicative, as well as professional, throughout the selling process. This is the second time we’ve used Harvey Robinson, albeit a different branch, and have been more than satisfied with the customer service.
Melanie · 27 September 2024
Agent replied · 25 October 2024
Hi Melanie, thank you for your review and for giving us the opportunity to help you to sell your home once again.
★★★★★ 5/5
GoogleWe had a lovely experience with brilliant customer service when purchasing our first home with Beth O’Dowd, she’s kept us well informed and updated with every little detail, always available to speak to over the phone and always went out …
CeyUk · 16 February 2026
Agent replied · 16 April 2026
Thank you for your lovely review, I will pass your kind comments on to Beth.
★★★★★ 5/5
GoogleI recently bought a flat through the St Neots office and Samantha Coates was my main point of contact. From the outset she was helpful and efficient, promptly dealing with communications. As the transaction progressed Ms Coates was always proactive chasing both solicitors to keep matters moving along. Her involvement proved essential to a satisfactory outcome.
Derek · 30 September 2023
Agent replied · 25 August 2024
Hi Derek, thank you for taking the time to leave a review, I will be sure to pass on your positive comments to Samantha.
★★★★★ 5/5
GoogleExcellent estate agents. Beth and Samantha have been amazing! Beth has been incredibly available in scheduling our visits and showed such a genuine attitude and integrity. Samatha have helped us through the buying process. She has been impeccable, proactive and efficient since day 1 and made the whole process so easy for us. Excellent service. Thank you!
Francesco · 26 August 2023
Agent replied · 25 August 2024
Dear Francesca & Francesco,
Thank you so much for your excellent feedback. We are pleased we could help make the buying process stress-free for you. We hope you'll be very happy in your new home!
Best wishes
All the team at Harvey Robinson
★★★★★ 5/5
GoogleThe whole team at Harvey Robinson have been fantastic during the purchase process. All queries answered quickly and Beth went above and beyond to accommodate us with anything we needed. Thank you so much!
Amy · 3 November 2024
Agent replied · 8 December 2024
Thanks for your feedback Amy, I hope all is going well in your new home.
★★★★★ 5/5
GoogleI just wanted to post my thanks and appreciation to the St Neots branch and in Particular Jade for patience, understanding and complete professionalism at all times during our complicated and at times frustrating sale and purchases.
Jade, you’re a credit to your company & I’m sure Grant already knows this..
I would highly recommend using HR services.
Thank you.
Matt.
Matthew · 26 December 2024
★★★★★ 5/5
GoogleThe team at Harvey Robinson St Neots have certainly got it right. I was very impressed with the service overall, we could have gone with another company for 1/4 % less commission but I'm very glad we didn't as we definitely got value for money.
James was our main contact after initially dealing with Justin. Both were excellent at communicating, chasing solicitors, other estate agents and anyone we had contact with. They really made us feel like they were going the extra mile for us and nothing was a problem. No.1 in comparison to other estate agents we have dealt with in the past and had contact with when buying another property.
Great, professional service. Thank you James, Justin and Lucy.
Sue · 27 August 2019
Agent replied · 25 August 2024
Thank you Sue for taking the time to share your kind comments. We are all so happy that we were able to help you and that you were impressed by our service.
We all wish you every success with your new home.
★★★★★ 5/5
GoogleWe had an excellent experience with this agency while buying our house. Beth presented the house to us and was extremely professional and respectful. She provided a lot of useful information, really listened to our needs, and made us feel …
Sorina · 16 January 2026
Agent replied · 16 April 2026
Hi Sorina, thank you for your review, we are looking forward to handing over the keys to your new home next month.
★★★★★ 5/5
GoogleCompetent agents, second purchase through them. Received clear communication from the outset and regular and timely progress updates. Liaising with all parties concerned was proactive and relevant. Purchase was completed with minimum agro (and on the desired date). Would not hesitate to recommend Harvey Robinson or to purchase through them again in the future.
Jane · 26 August 2023
Agent replied · 25 August 2024
Dear Jane and Andrew
Thank you for leaving us such a positive review. We are grateful to be able to assist for a second time. Best wishes in your lovely new home and please feel free to contact anytime if we may help you in the future.
All the team at Harvey Robinson
★★★★★ 5/5
GoogleAbsolutely excellent service received by every single staff member at Harvey Robinson St Neots who helped us during the purchase of our first property. Jade, Daniel, Beth, and the branch director, Grant, all consistently delivered exceptional customer service, advising us, keeping us updated, and supporting us in a professional, courteous, and always very attentive and responsive manner. We highly recommend the agency to anyone purchasing or selling a property. Thank you all very much indeed for your precious help these past few months.
Laura · 27 October 2024
Agent replied · 8 December 2024
Hi Laura, thank you for your review, we all hope that you are both settling in well to your new home.
★★★★★ 5/5
TrustpilotExcellent service from Harvey Robinson
Excellent service from Harvey Robinson, especially Beth and Kai who helped us every step of the way through a long and painful sale process due to a complex chain! We are very happy we chose them to sell our home and can’t thank them enough for their guidance and support through a tricky sale.
Louise · 12 March 2025
★★★★★ 5/5
GoogleVery happy with how the process went. Communication is great and it all went smoothly. Beth is really kind and was very happy to talk things through whenever I had questions.
Felicity · 3 November 2024
Agent replied · 8 December 2024
Thanks Felicity, I am glad to hear you had such a good experience when dealing with our team.
★★★★★ 5/5
GoogleI found all the staff who I dealt with at Harvey Robinsons Estate Agents in St Neots both friendly and professional. We purchased a property through them and found the two weekly updates throughout the process particularly helpful. In particular Sam C has gone above and beyond. There were a few delays with our purchase from the sellers side of things and Sam C made the process as smooth as possible.
James · 26 August 2021
Agent replied · 25 August 2024
Hi James
Thank you so much for taking the time to provide such positive feedback about your experience with our team and in particular about the help from Samantha. We appreicated the opportunity to help you buy your new home and all hope you will be very happy there. If we may ever be of assistance in the future, please feel free to contact us anytime.
Best wishes
Samantha, Samuel, James and Justin
★★★★★ 5/5
GoogleBeth, Sam and the team were very professional and a pleasure to work with.
Always keeping us completely updated on all aspects of our sale and purchase..
Thank you Beth you were brilliant!
Colin · 25 September 2024
Agent replied · 25 October 2024
Thank you for leaving a review Colin, we really appreciate your feedback!
★★★★★ 5/5
TrustpilotThe team at St Ives are exemplary
The team at St Ives are exemplary - especially Sophie and Chloe. Nothing, but nothing, is too much bother. At age 81 making a move is quite traumatic but they have been Professional, friendly and patient all the way through. Why can all Estate Agents been so lovely to deal with ?
Paul · 19 March 2025
★★★★★ 5/5
GoogleThe Harvey Robinson team have been consistent and efficient throughout the sale of my property. The team were quick to respond to queries, deal with technicalities and have provided me with updates on a regular basis. A special thank you to James for all his help!
L · 24 December 2023
Agent replied · 23 December 2024
Thanks Lily for seeking our help in selling your lovely property and for the great review. Best wishes with your move.
★★★★★ 5/5
GoogleHarvey Robinson’s in St.Neots have been great they communicated with everyone throughout our sale and in particular Samantha who was fantastic and was always there to move the other parties along. The whole experience was made better by the fact that she always did what she said she would do and was so friendly and approachable. We wouldn’t hesitate to recommend them.
Julie · 26 August 2022
Agent replied · 25 August 2024
Dear Julie and Gary
Thank you for inviting us to sell your beautiful home.
I am grateful for the excellent review and in particular for your kind comments about Sam. If we can be of service in the future then please feel free to contact us anytime.
Good luck in your new home!
All the team at harveyrobinson.
★★★★★ 5/5
GoogleWe sold our property through Harvey Robinson and James and Justin were really helpful, genuine and professional from the first meeting to the point of completion. We specifically liked their Tuesday updates, which meant we knew they would be in touch regularly and we never had to chase them for anything. They guided us through the process and always took the time to answer our (sometimes silly) questions.PositiveResponsiveness, Professionalism
Femke · 26 August 2021
Agent replied · 25 August 2024
Dear Femke and Ross
Thank you for taking the time to write such a great review about our service.
It was our pleasure to sell your lovely home and a grateful for the opportunity to help you move.
We hope you will be very happy in your new home and please let us know if we may assist you in the future. Best wishes from all the team at Harvey Robinson.
★★★★★ 5/5
GoogleWe have recently sold our home through Harvey Robinson. From the initial meeting to completion, the team have been exceptionally professional, supportive and responsive throughout. We would highly recommend their service. Thank you …
Belinda · 16 February 2026
Agent replied · 16 April 2026
Hi Belinda, thank you for leavig such a lovely review!
★★★★★ 5/5
GoogleExceptionally pleased with the service from Harvey Robinson. Sale took longer than hoped (due to issues completely outside of Harvey Robinson's control) but they continued chasing it and provided regular updates throughout. I would not hesitate to recommend them and they would be my first choice if selling again. Particularly grateful to Justin and Sam who predominantly worked with me. All were very professional and reasonably priced too.
Claire · 26 October 2021
Agent replied · 25 October 2024
Dear Claire
Thank you for taking the time to post such a positive review about your experience with our team. We wanted to thank you for the opportunity and hope we may be of service again in the future.
Best wishes from all the team.
★★★★★ 5/5
GoogleJust had a viewing with beth made me feel really at ease and answered all my questions as it can be so nerve wracking buying a first home.
Hope to deal with Harvey Robinson again and especially Beth.
Alan · 27 May 2024
Agent replied · 25 August 2024
Hi Alan, thank you for your feedback regarding your recent viewing with Beth.
★★★★★ 5/5
GoogleExcellent Service from Harvey Robinson from start to finish. Grant was excellent, and always willing to give advice/guidance when needed. Communication was also very good. I would highly recommend using Harvey Robinson should you be considering selling your house.
James · 27 April 2024
Agent replied · 25 August 2024
Hi James, thank you for taking the time to leave us a review. Good luck with your house move.
★★★★★ 5/5
GoogleOur house sale took over a year to complete because of various external factors
We received excellent feedback and consideration throughout this lengthy process at all times
Thanks to Justin who was a constant presence when we needed him but also to Sam who carried out many viewings and was always a delight to deal with !
Good luck to your company going forward in such difficult times
Amanda · 26 August 2021
Agent replied · 25 August 2024
Thank you Amanda for taking the time to provide a review of our service. We are grateful for the opportunity to have assisted Kevin and yourself in selling your beautiful home in a very challenging year.
Good luck in finding your next dream home and Best wishes for the future.
Please do not hesitate to get in touch if we may be of any service.
Thank you
Justin Robinson
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