5/5
GoogleVery helpful agents, particularly thanks to Jemma who helped speed up the selling process. Recommended and will use again.
Agent replied · 26 August 2023
Thanks Lisa!
Trusted Agent profile · St Ives, Cambridgeshire
Verified
Thomas Morris St Ives reviews
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
Google5/5
GoogleMy experience of Thomas Morris is brilliant. I can't rate them highly enough, and I am so pleased I chose them to sell my house. Everyone I dealt with in their St Ives office was helpful and responsive, from Dan at the start of our sale, who initially valued our house, to Jemma right at the end, who helped chase up solicitors, making sure everything went through smoothly; and, of course, everyone in between who I dealt with regularly. I will definitely be using Thomas Morris if I move in the future, though hopefully not for a little while. Superb in every way, thank you!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Hello Paulina and thank you so much for your very supportive comments and 5 star rating!
5/5
GoogleThe market knowledge and service was really the sweet spot for this sort of property. The team always acted as one and tailored communication perfectly.
Agent replied · 21 May 2026
Thank you so much for your kind feedback! We're thrilled to hear that our market knowledge and service hit the mark for your property. It's always our goal to work seamlessly as a team and tailor our communication to suit each client's … More
5/5
GoogleVery accessible and helpful staff
Agent replied · 27 May 2026
Hi John, Thanks so much for taking the time to leave this review, it is very much appreciated.
5/5
GoogleRented a property through in house, Jon was extremely helpful and made the process stress free. Would highly recommend.
Agent replied · 1 September 2026
Thank you for the lovely review! Best wishes, IH x
5/5
GoogleI had to make time after my move 3 weeks ago now to say how much I appreciated how Thomas Morris in St Ives dealt with the whole process. From start to finish, they were pro active, gave appropriate advice and with a long chain involved, …
Agent replied · 10 February 2024
Wow Linda thank you for making the time, and what a great review it is, I know Thomas Morris will go above and beyond to help wherever they can and clearly St Ives have. They will be so pleased to hear this review.
5/5
GoogleAfter talking to many of the other agents we found in house and im so glad we did. From start to finish they kept us informed , got us the asking price and were a pleasure to deal with. A big thanks to Steve and his amazing team.
Agent replied · 1 September 2026
Hi Mamun. Thanks very much for that. You were a pleasure to deal with and we hope you enjoy your new home.
5/5
GoogleJustyna and Jane have been great help. I would recommend their mortgage services to anyone. Thank you Justyna!!
Agent replied · 16 September 2026
Thank you James
5/5
Google⭐⭐⭐⭐⭐ We have just purchased our new home through Thomas Morris, and want to share our …
Agent replied · 21 May 2026
Thank you so much for taking the time to share your kind words and thoughtful review! We’re absolutely delighted to hear that your experience with Thomas Morris was a positive one. It’s fantastic to know that Alison was able to provide the … More
4/5
GoogleThey were proactive and supportive but the solicitors attached to them gave a really poor service.
Agent replied · 13 April 2026
Matthew, thank you for your comments. Can we wish you all the best in your new home. Would be very keen to hear more about your experience with our legal partners, so please do feel free to call Paul Saunders on 07734 423289 or email at paul.saunders@thomasmorris.co.uk
5/5
GoogleToday My husband and I visited a house in Didcot and were met by Jill and a colleague. Let me tell you that after two months of house hunting, I have never came across real estate agents with so much professionalism. Well dressed, smiling, so welcoming despite our late arrival. What stroke me was that for once I did not get someone telling me : "I don't know!" Both knew what they were talking about and made my husband and I dream! I wish all estate agents were like them. Loving their job! Sometime I wished that I would remind some of them that their job is to make you dream!!! And today that is what my husband and I got. I had to write something today because we were so impressed! I would like to thank Jill and her colleague (sorry forgot his name) for being so great!
1/5
GoogleFelt they only had employees interests in consideration. Didn’t know offer much help to my company on a number of occasions. Very vague emails from the team without guidance.
5/5
GoogleI was delighted with the service I recently received from Thomas Morris in relation to my house sale. A really professional service was provided from start to finish, I was kept up to date on a weekly basis at each stage of the sale, even …
Agent replied · 30 December 2023
Glad to have been of service Paul and thanks for your kind comments and offer to recommend.
5/5
GoogleExtremely friendly service. Thomas Morris supported me as the buyer with every query I had and were especially helpful when it came to progressing the purchase through various holdups.
Agent replied · 24 October 2024
Thank you for your kind review, we are always delighted to hear positive feedback about our team at St Ives. We wish you the best of luck in your home and if you have any further questions please do not hesitate to reach out to us.
5/5
GoogleAgency express is punctual in getting our for sale boards up, changing them and taking them down. I am very impressed with their service and would highly recommend them.
5/5
GoogleI can’t recommend Thomas Morris highly enough. All the staff at the St Ives branch have been more than helpful with the marketing of a relative’s property . Their attention to detail, friendliness, helpfulness and efficiency has eased the way to selling the property during a stressful time . Thanks to all concerned
Agent replied · 6 February 2024
Hi Peter, what a great review. So glad to hear the team at St Ives made a stressful time easier in selling your relatives property.
5/5
GoogleProfessional and efficient
Agent replied · 27 May 2026
Thanks Atholl, much appreciated
4/5
GoogleGemma and the team at Thomas Morris St Ives were super helpful in purchasing a property recently. Dedicated and responsive to any queries, they ensure the process is as stress free as possible. Highly recommend.
Agent replied
Hello Tina and thank you for your review of Gemma and the St.Ives team. I'll make sure they see this. It's really appreciated!
5/5
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5/5
FacebookCould not recommend Sarah and her service enough! Been seeking her advice for 3 years and I wouldn’t go anywhere else for the support.
Agent replied · 6 February 2024
Thank you for sharing!
5/5
GoogleI highly recommend Thomas Morris as the staff is friendly and professional. The properties they offer is usually lovely and clean.
Agent replied · 21 May 2026
Thank you Obinna, so glad that we are meeting your service expectations.
5/5
GoogleAll staff have been very good! They look after the property and arrange timely repairs. I am very happy with their management style and regular updates.
5/5
YellMortgage advisor
I recently spoke to a Mortgage adviser at Thomas Morris for some information and an idea on the cost of moving. Justyna was great, so helpful and understanding! I had an email almost instantly with all the information we discussed. Although I have decided I won’t be moving this year, I will definitely be speaking to Justyna when I am ready to moveGreat service
5/5
GoogleThe process of selling a house and finding your next dream home is so challenging but Thomas Morris take the stress away meaning far less sleepless nights. Katy from St Ives in particular has been amazing, nothing is too much trouble, her …
Agent replied · 20 November 2023
What kind comments Claire! Thank you so much for providing such a detailed review and 5 star rating.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Morris St Ives
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
