Trusted Agent profile · St. Ives
★★★★★
238 reviews across 2 platforms
12 Station Road, St. Ives, PE27 5BH
Maxine Lester Lettings and Property Management's office in St. Ives, at 12 Station Road, is rated 4.4 out of 5 across 238 reviews on two platforms, including 237 Google reviews rated 4.4.
Every review we hold for the St. Ives office, from every platform, shown as written. First names only.
5/5
GoogleFriendly, efficient, pro active , communicative team of people. Thank you
Dear Alison Thank you so much for your lovely 5 star review . Carolyn really appreciates ( as we all do here ) your feedback . Kind regards Maxine
5/5
GoogleCourteous response to my telephone call, matter dealt with quickly and effectively, relevant correspondence included for my information.PositiveResponsiveness, Professionalism
Thanks you so much Keith really appreciate your feed back . Regards Maxine
5/5
GoogleThe cottage I rented was lovely and the staff at Maxine's were both professional and personable. Problems and issues were solved promptly. Check in was efficient as was check out. All in all a good service.
Thanks so much for your feedback, we're delighted you're happy! Matthew
5/5
GoogleIn my second home now with Maxine Lester, have had such wonderful service from all the team. Would definitely recommend!
Hi Tom thank you so much for taking the time to review the work that the team at Maxine Lester do for you. It’s great to hear that we have helped you twice and have continued to provide you with and excellent service
5/5
GoogleMaxine Lesters have been prompt and supportive during some emergency situations we found ourselves in. They listened to our needs and followed through with what they promised.
5/5
GoogleThe best management property team that I have worked with across several properties and many years. Proactive, responsive, well informed and delightful to work with.
5/5
GoogleI always get excellent service from the whole team. Communication is great and they are a quality orientated agent. It is a pleasure working with them.PositiveResponsiveness, Quality, Professionalism, Value
Hi Dean thanks for a lovely review! Sorry we've taken so long to reply - we missed the notifications, sorry! Lovely feedback, thank you. You have beautifully described what we try to deliver! Thanks you. Matthew
5/5
GoogleVery professional, fast responders
Thank you for such a wonderful review
5/5
GoogleAlways friendly, helpful and supportive. Would highly recommend letting a property through Maxine Lester.PositiveResponsiveness, Quality, Professionalism, Value
Good morning, Juno Thank you so much for your great review the team at Maxine Lester’s really appreciate the feed back Kind regards Maxine
4/5
GoogleCheck out process was hassle free and we got our full deposit back in less than 2 weeks. Our first time renting and all in all a good experience. Thanks.
Hi Jonathan Thanks so much for this great review - the whole team at Maxine Lesters Work to provide a great service, we're delighted you were pleased with how we handled things for you. Matthew
4/5
GoogleMy experience with the Lettings agency was that they always sorted out the issues.
4/5
GoogleAlthough we had a few disagreements during the tenancy term, everything went very smoothly when we left the property and we got all our deposit back. Many thanks.
HI Ronan - thanks for this feedback - sorry things were not always smooth - as you know we represent your landlord and sometimes their views don't match yours. However we are delighted you're satisfied with how we handled things at the end of the tenancy. Thanks again. Matthew
5/5
GoogleProblem solving but also quality, kindness and robust competences. Thank you again.
Dear Stefano Than you so much for your 5 star review .I am so sorry that we have not been able to help you as yet but I am sure that we will be able to find you something in the near future. Kind regards Maxine
5/5
GoogleBest letting agent I've been with. Always respond really quickly and have sorted any problems immediately.PositiveResponsiveness, Professionalism
Hi Rachael - thanks for your lovely feedback with the 5 stars! I know the whole team will be delighted with your comments - thank you. Matthew
5/5
GoogleI have always received outstanding customer service from everyone in Maxine Lester Lettings & Property Management.
5/5
GoogleThe team have been very helpful and professional. Many thanks in particular to Alithia.PositiveResponsiveness, Professionalism
Hi Simona - thanks for a lovely 5* review - we're all delighted you're all happy! Alithia is aware of your good wishes. Thanks - Matthew
5/5
GoogleI have always had first class service and i have been with them for 4 years and i enjoy where i live.
Hi there - thanks so much for this great review - we try to ensure our tenants get treated like customers, it is pleasing to know we have succeeded with you. Matthew
4/5
GoogleMaxine has been very proactive and extremely helpful during recent unprecedented timesPositiveResponsiveness, Professionalism
Hi Vanessa. Thanks for the review! We know lock-down has been weird for everyone, we're glad you appreciated our efforts on your behalf!! Matthew
5/5
GoogleMarvellous and knowledgeable staff. Always go above and beyond with their service!
Hi EJ - what a fab 5 star review - thanks so much! Stay safe! Matthew
5/5
GoogleAlways happy to help and a very friendly and professional teamPositiveProfessionalism
Hi Anthony. Thanks for a fab 5 star review. Having worked with you for many years and different properties it is lovely to hear you feel that way about the team. Thanks! Matthew
1/5
GoogleThe worst agency in St. Ives.
Hi Karol, We are so sorry you feel this way. Sadly we don’t recognise your name and can’t see when we have worked with you. Could please get in touch with me on 01480 494967 to help me understand why you feel as you do. Thanks Matthew
1/5
GoogleNever go to this letting agency. They are unprofessional, lazy and clueless
HI there. I know Steph has spoken to you about this. I am sorry that we did not do well enough. We did call to let you know we wanted to complete a viewing on the property you have chosen to leave, and we also emailed to say the same. We will try harder in future. Matthew
5/5
GoogleOlivia and Lea are very responsive and helpful!!
5/5
GoogleFriendly And helpful. And she loves dogs
Hi Michael. Thanks for the great review. Most of the team at Maxine Lesters love our dogs Smudge and Ted, although maybe not when they need to light a candle to cover the smells the dogs can produce! Seriously, providing a friendly and helpful service is what we aim to do! Thanks! Matthew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Maxine Lester Lettings and Property Management's St. Ives office has 238 reviews across two platforms: 237 on Google, 1 on Yell.
Maxine Lester Lettings and Property Management St. Ives is rated 4.4 out of 5 across all 238 reviews, and 4.4 out of 5 on Google from 237 reviews.
Maxine Lester Lettings and Property Management St. Ives, 12 Station Road, St. Ives, PE27 5BH.
